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"I never saw where breakfast was supposed to be served, the coffee in the room was terrible. I use Green Mountain at home but it tasted totally different, not sure why. Maid left an envelope for a tip but my room was never cleaned. Wastebaskets were emptied, but bed wasn't made, towels were not picked up or changed. I asked for ice at the front desk so I could ice a bad foot. It never came in the 2 hours I waited. Asked again when I got back after a cocktail party, finally arrived a 1/2 hour later. Room was clean when I arrived and bed was comfortable, but I'd give it an average rating "

"Cleaning staff emptied trash once, didnt vacuum and left our door open from 3pm until we found it about 630pm that evening. The desk staff didn't seem to care when I reported it. The photos of the rooms are not very revealing of the actual room. I reserved the Bertram with a Queen bed and when we walked in there was just enough room to walk as long as you didn't try to pass the other person in the room. VERY costly for what you actually receive."

"This is our second time staying at the harbor Inn. We love the convenience of the hotel as well as the rooms. The hotel is lacking in the in-room amenities, but that gets over shadowed by the overall great experience."

"Beautiful lobby and helpful staff. The room itself was small and a bit worn, though clean. Decent value for the price, but the lobby set my expectations high for the room which was a bit disappointing. Location is excellent."

"Shower has low pressure and phone was not working in the room. Prime location and facilities to fail at these basic amenities."

"The quality of service and the facilities are first-rate. The only drawback is the price to stay here is quite expensive."

"Very nicely decorated room, fine furnitures. Love its hot tub, pool, and fitness room. The hotel manager is really nice and helpful but some of the staff. "

"We didn’t eat breakfast at the property and did not have a vehicle. "

"Everything was great except for the shower, which is too small."