Hotel Keluarga di Salmon Arm

"Breakfast was less than stellar. Everything was cold and old, no napkins to be found and not sure where the staff was but the tables were dirty and not even a cloth for me to at least clean the table we were sitting at. "

"There was mould in multiple places on the bathroom ceiling. The bathroom did not have a fan, only an old window that was difficult to reach high up. There were no electrical outlets in the bedroom area. Only an old power bar screwed to the wall. The two USB ports in the power bar did not work. Someone had started to patch drywall and tape in places but it hadn’t been sanded/painted. There was no way to control the heat, the curtains didn’t shut all the way, but most of all the walls were paper...

"Great breakfast. Great staffs. Nice room, spacious."

"Just right for an overnight on the road."

"It was a mixed experience. When we arrived it was clearly understaffed as one lady at the desk was managing all of us, including a youth hockey team and a fairly rude customer. However, despite that, she handled it like a champ! I was very impressed with her service. We also ended up being checked into a room that had not been cleaned (housekeeping neglect, which I gathered may be a common occurrence). But, when I brought this up with the lady up front she was very apologetic and moved us into...