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Ulasan untuk My Place Hotel - Salt Lake City I-215/West Valley City, UT

3 out of 5
My Place Hotel - Salt Lake City I-215/West Valley City, UT
3074 South Decker Lake Drive, West Valley City, UT

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 469 dari 1004 ulasan" "
Penilaian 8 - Bagus. 277 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 112 dari 1004 ulasan" "
Penilaian 4 - Buruk. 77 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 69 dari 1004 ulasan" "

8,6/10

Kebersihan

8,0/10

Staf & layanan

7,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Sarah

It was sufficient and clean
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Chance

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Everything went pretty well! The only downsides were the room smelled of cigarette smoke, it was a little loud, and they wouldn’t problem solve with me for a late checkout past 11:30AM.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Daniela

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 21 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

James

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 21 Mei 2024
Thank you for your feedback

6/10 Cukup Baik

Sven

A super bizarre property with and identity crisis. Rooms are good sized and well laid out but for example it has a full kitchen and huge fridge but not a single plate, glass or Utensil so the only way to cook would be to bring all your own dishes, glasses and cookware. Huge fridge was very loud. Had to turn on A/C to drown out sound of fridge.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 20 Mei 2024
Our hotel does not require us to provide cooking utensils or eating utensils, these items must be brought in by the guest themselves or they can also purchase them in our My Store located next to the front desk.

6/10 Cukup Baik

Stacey

Disukai: Kondisi & fasilitas properti
Not the best
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 20 Mei 2024
Can you provide us with more details?

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The surrounding area is being developed. But the price is very good and the hotel is new. Unfortunately, my room smelled of cat urine.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 17 Mei 2024
Thank you for your feedback, we do apologize for the inconvenience you experienced. We will be forwarding your feedback to our cleaning staff to ensure this does not happen again

8/10 Bagus

Morgan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very clean and well kept. Construction was going on while we were here but didn’t bother us. The free breakfast was not actually free you had to order room service but other than that it was very nice!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 17 Mei 2024
Thank you for your feedback, we appreciate you taking the time to complete our survey!

10/10 Sangat Bagus

francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 17 Mei 2024
Thank you for your feedback

6/10 Cukup Baik

Salvador

smelly sheets
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 17 Mei 2024
Thank you for your feedback

8/10 Bagus

Danny

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 15 Mei 2024
Thank you for your feedback

8/10 Bagus

Frazer

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
This place did the job perfectly well at an affordable price. It’s not high end but it’s fairly new, clean, adequately equipped and good value at its price point. It’s right next to Decker Lake TRAX station which makes getting into the City Centre easy. I’d stay again.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 15 Mei 2024
Thank you for your feedback, we appreciate you taking the time to take our survey. We hope to see you again!

6/10 Cukup Baik

Jennifer

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The room was good, bed were comfortable and price was right! The issue was more that we arrived late as we were traveling just needed somewhere to get a good couple hour of rest before back on the road. They lock the front door and the attended looked right at us and continued to just mosey around until I yelled please let us in! there is construction nearby currently so the rod in is also fairy rough right now. The last thing was they charged my card, not the typical incidental hold, $100.00 for incidentals and when I asked for proof of refund upon checkout, I hey said they would email that and have not. They said they can't do the refund until after 11 am and it should reflect back to my account in several days. Probably would choose a different option next time considering this is located in the same lot as about 3 other hotels.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 14 Mei 2024
Thank you for your feedback, each hotel has its own policy when it comes to deposits and posting the deposits. So some hotels will just put a hold while others will post the deposit. We understand your frustration that you experienced, however our employees are trained to not open the door for people unless they pick up the phone and confirm they have a reservation with us, this is a safety procedure we take to ensure the safety of employees and guests.

8/10 Bagus

maria

Disukai: Fasilitas
Clean and nice place
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 13 Mei 2024
Thank you for your feedback

6/10 Cukup Baik

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Assistant Manager pada tanggal 13 Mei 2024
Can you provide us with more details?

10/10 Sangat Bagus

Danette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 13 Mei 2024
Thank you for your feedback

2/10 Sangat Buruk

Ashley

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 10 Mei 2024
Can you provide us with more details on your stay with us?

10/10 Sangat Bagus

Atong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it here
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 9 Mei 2024
Thank you for your feedback

8/10 Bagus

Brandie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a nice stay overall. Staff was extremely nice and patient. There was only one front desk both afternoons checking people in so the check in lines were quite long and the poor staff did such a wonderful job getting through everyone in a timely manner. There was quite a bit of loitering behind the hotel where we ended up parking and a few people reaching into the cigarette disposers to grab cigarette butts just in front of the hotel as you walked in. Inside the facility was exactly as advertised, nice and clean. Even with construction of multiple buildings next to it, it was very quiet inside the rooms.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Thank you for your feedback, we appreciate you taking your time with completing our survey.

10/10 Sangat Bagus

Danette

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and nice will be back!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Thank you for your feedback

6/10 Cukup Baik

Snow

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Can you provide us with more details?

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Thank you for your feedback

4/10 Buruk

Wendy

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 16 Mei 2024
Can you provide us with more details?

4/10 Buruk

Vicci

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was not that great, they ran out of coffee 😐 and no really amenity. Also you get there ans there another 100 00 charge they had to do !! To get the room..lucky i got it back. 10 days later
Menginap 3 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
The 100 charge is the deposit that we require, for incidentals, this is refunded back to you once you check out, as long as everything is fine with the room.

8/10 Bagus

Paola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff and easy check in/out process.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The full kitchen is nice if you have groceries and want to use a fridge and stove. You must have your own dishes though
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 3 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 6 Mei 2024
Thank you for your feedback

2/10 Sangat Buruk

Lisa, Aliso Viejo

Tidak Disukai: Fasilitas
Place is a dump. No water came out of my shower. The repair person couldn’t fix it. The handicapped bar in shower was broken off. Asked for a refund. Didn’t get one.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Assistant Manager pada tanggal 2 Mei 2024
We apologize for any inconvenience you experienced while staying with is

2/10 Sangat Buruk

Juan

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I asked for an extra key and the person at the front desk asked me to return it I’m like I usually get 2 keys. I didn’t feel like I was treated with respect as a customer. I called 5 times to the front desk and they’ll pick up and hang up I was trying to let them know about a noise complaint and never answered I didn’t get a good night sleep. I’m asking to get refunded I never ask for my money back but this time I deserve it.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 2 Mei 2024
We apologize for any inconvenience, can you provide me with details of your reservation so we can see the call log and find out what was happening?

8/10 Bagus

Jon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
A
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 1 Mei 2024
Thank you for your feedback

10/10 Sangat Bagus

Peilan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice large room with a kitchen. The only inconvenience was getting to the hotel due to construction. The GPS will take you to the entrance that is blocked off. You have to drive around until the GPS reroutes you to the north entrance. Otherwise it is a really nice hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 1 Mei 2024
Thank you for your feedback, we are happy to hear you enjoyed your stay with us

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 2 Mei 2024
Thank you for your feedback

8/10 Bagus

Alvin, Bellflower

Menginap 3 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 21 Mei 2024
Thank you for your feedback

8/10 Bagus

Rusty

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great room for a very competitive price. Although there was a lot of construction going on around the property it was very quiet.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 29 Apr 2024
Thank you for your feedback

4/10 Buruk

Arelis

Menginap 5 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 20 Mei 2024
Can you provide us with more details?

10/10 Sangat Bagus

Monica, Boise

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente, amplias y muy limpias las habitaciones!! Súper recomendado 💯
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 29 Apr 2024
Gracias por sus commentarios!

10/10 Sangat Bagus

Nicolas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful experience!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 29 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Willy

Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 20 Mei 2024
Thank you for your feedback

8/10 Bagus

Sherry

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Staff was good to work with
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 29 Apr 2024
Thank you for your feedback!

10/10 Sangat Bagus

Brandon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 29 Apr 2024
Thank you for your feedback!

8/10 Bagus

Hannah

Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 17 Mei 2024
Thank you for your feedback

8/10 Bagus

Majid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay close to the airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 26 Apr 2024
Thank you for your feedback

4/10 Buruk

Sonatane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Lot of construction going on around the areas
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 26 Apr 2024
Unfortunately we cannot prevent construction from happening.

4/10 Buruk

Kayla

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Construction makes it hard to get into the property. They turned our keys off repeatedly. House keeping missed our room, we had to ask the front desk for towels and he didnt seem to believe us. I double checked the charges when checking out and the staff was entirely confused. Told me to just call them if something charges differently.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 26 Apr 2024
We apologize for any inconvenience that occurred during your stay with us

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 25 Apr 2024
Thank you for your feedback!

6/10 Cukup Baik

Faith

Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 15 Mei 2024
Thank you for your feedback

4/10 Buruk

Jalisa

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Rude front desk and conduction construction everywhere
Menginap 1 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 25 Apr 2024
Can you provide us with more details?

6/10 Cukup Baik

Melissa

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
Staff seemed inconvenienced during the check in process. Impatient and didn’t really give clear instructions so they were annoyed when I asked questions. We asked a different staff member where the stairs were and got “yes” as an answer and then she walked away. The first floor hallway smelled like cat urine. The room was functional and fairly clean. Having the fridge was nice. There is construction next door but that’s no fault of the hotels although it would have been nice to know prior.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 25 Apr 2024
We apologize for any inconvenience that occurred during your stay with us, we understand the importance of providing great customer service so we will be forwarding this feedback with our staff to ensure that this does not happen again.

10/10 Sangat Bagus

Austin

Disukai: Kebersihan
Menginap 4 malam pada bulan April 2024
Tanggapan dari Assistant Manager pada tanggal 25 Apr 2024
Thank you for your feedback!