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Ulasan untuk numa | Mozart

3.5 out of 5
numa | Mozart
Franz-Josef-Straße 27, Salzburg, Salzburg

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 119 dari 195 ulasan" "
Penilaian 8 - Bagus. 45 dari 195 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 195 ulasan" "
Penilaian 4 - Buruk. 6 dari 195 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 195 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Hagai, new york

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
First class boutique hotel. Excellent. Deco, comfort, amenities, quiet My third stay there in the past few months. Will return if price is right (very big flacuations).
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari numa Guest Experience Team pada tanggal 10 Apr 2024
Dear Hagai,Thank you for your feedback!The opinion of our frequent guests means the world to us, and we appreciate your kind words. We wish you all the best, and we'll see you again soon.Best regards,numa Guest Experience Team

6/10 Cukup Baik

Ramin

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
What is good: - Awesome location - Looks nice and modern - Fancy shower What is bad: - Should be cleaner for the price. Generally, it was clean but a lot of dust on everything. - No daily cleaning - Almost no wifi, so don't count on it. Slow and discount all the time. - They have a WhatsApp bot that replies to you. If something goes wrong in my case wifi, there is no one to help and the communication with the bot gets you nowhere.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari numa Guest Experience Team pada tanggal 7 Mar 2024
Dear Ramin,We are pleased to hear that you loved the location and the design of the rooms. We understand that a clean and tidy room is a basic requirement. We apologise for this unpleasant experience and also assure you that this is not our service standard. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. We do care very much about the comfort of our guests and would like to make amends for this mistake. Please get in touch if you have any further questions or concernsBest regards,numa Guest Experience Team

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Various bus stops nearby along with the train station very easy to get around
Menginap 15 malam pada bulan Januari 2024
Tanggapan dari numa Guest Experience Team pada tanggal 14 Feb 2024
Dear Sam,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

4/10 Buruk

Laszlo

Traveler bisnis
Disukai: Kebersihan
1,5h waiting support for onljne checkin
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Dear Laszlo,Thank you for your feedback! Just wanted to give you a quick rundown on how our numas work! Our check-in is completely digital, so there’s no reception desk or lines to stand in. Instead, you’ll have a quick registration process before you arrive! On your arrival day, we’ll send you a PIN code, which you’ll use to access the building and your apartment anytime after 15:00. It’s super easy; you’ll love it!If we can get your room ready ahead of 15:00, we’ll let you know. All you have to do is complete the online registration. Remember: no registration, no PIN code, no fun! We hope you'll accept our apologies for the inconvenience. If you'd like to speak in more detail, you can always contact our guest experience team. We are continuously looking out for ways to improve and hope we prove that to you soon.Best regards, numa Guest Experience Team

10/10 Sangat Bagus

Dwain

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Best place for me and my girlfriend to sleep away from the crowds yet close enough to the old town. Check in was perfect. The storage lockers were awesome for our last day before our train in the afternoon. Definitely staying here next time I visit
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Dear Dwain,We are thrilled to hear that you had a great experience with us. Your kind words about the amenities are greatly appreciated and we are delighted to know that you loved the location and the easy check-in process. We are looking forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Sangat Bagus

Ronelle

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Dear Ronelle,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Dear Emily,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Sangat Bagus

Barbara

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Sehr schön und ruhig
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Liebe Barbara, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,numa Guest Experience Team

8/10 Bagus

Julia, Hickling

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel was perfect for our needs . Good instruction for access via code & wifi. Quiet & comfortable . Easy to walk into city centre , including Christmas markets. Loved every minute. Only dropped a star for an issue with no hot water on one day of our stay. Had to enquire via messenger to resolve the issue. Communication was good. Would stay again 😀
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari numa Guest Experience Team pada tanggal 30 Jan 2024
Dear Julia,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Sangat Bagus

Nicolas

Disukai: Kebersihan, kondisi & fasilitas properti
great hotel
Menginap 2 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 29 Nov 2023
Dear Nicolas,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Sangat Bagus

GREGORY

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to cultural events. Great place!
Menginap 1 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 29 Nov 2023
Dear GREGORY,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,

10/10 Sangat Bagus

Sascha

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 22 Nov 2023
Lieber Sascha, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

2/10 Sangat Buruk

BAOKUN

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Worst hotel I’ve ever stayed! It
Menginap 4 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 22 Nov 2023
Dear BAOKUN,It would help us a lot if you could share your experience with an online review, wherever you want. Just a reminder that we have properties all over Europe, and we would love to host you back! We wish you a safe trip back home. Best regards,

10/10 Sangat Bagus

Hagai, new york

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Quiet, well decorated and comfortable room. Free. Water/beer/chips, good bath (though small) with heated floor. Very well designed and was pleasure to stay in. The only negative (with sometime is positive...) was the lack of any human interaction from reservation till checkout. All by email, receiving the code etc. Worked fine, but felt a bit strange... Perhaps this is the future...
Menginap 1 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 15 Nov 2023
Dear Hagai,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,

10/10 Sangat Bagus

Anastasia

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unkompliziert und komfortabel (sehr bequeme Kissen Matratzen!). Absolute Emfehlung
Menginap 3 malam pada bulan November 2023
Tanggapan dari numa Guest Experience Team pada tanggal 15 Nov 2023
Liebe Anastasia, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

4/10 Buruk

Traveler terverifikasi

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Not worth it
For the price paid, it's just not worth it. We stayed here for 4 nights and it was just a hassle. There was NO reception desk which I wasn't aware of at the time of booking (I just thought the virtual supplemented an physical) and it was a hassle to whatsapp chat with them for anything and everything - from wifi, to getting toilet paper, iron etc. Everytime I was messaging with them, it was a waste of time on my holiday. For example, our shower didn't have enough pressure - so they asked me to make a video and share the issue (not what I want to do on a holiday!!), instead of sending someone over to have a look which is what is usually done in hotels as pricey as this one. There is also no housekeeping daily - which wasn't mentioned on their page either. The pros - location was great, good amenities, easy check in.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari numa Guest Experience Team pada tanggal 27 Okt 2023
Dear Guest, Thank you for your feedback. We are sorry your stay did not meet your expectations. Our property is managed digitally by a centralized guest experience team, and therefore we do not have a reception on-site but we are available 24/7. At numa, we try to reduce our impact on our planet by reducing water usage and waste. For this reason, we provide weekly cleanings for reservations of more than 8 nights. Please let us know if you would like to discuss this personally, and we will get in contact with you.Best regards, numa Guest Experience Team

2/10 Sangat Buruk

STEPHEN

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari numa Guest Experience Team pada tanggal 15 Nov 2023
Dear STEPHEN,It would help us a lot if you could share your experience with an online review, wherever you want. Just a reminder that we have properties all over Europe, and we would love to host you back! We wish you a safe trip back home.Best regards,

10/10 Sangat Bagus

Delia, London

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent place, friendly staff, professional, all things very well organised except for the luggage lockers , some of which were faulty
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Delia,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We're working hard to enhance our processes, and every feedback helps us find ways to do that. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Sangat Bagus

Lindsay

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay. It was close to everything, easy to get around, and the check in/out was very simple. Highly recommend!!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Lindsay,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

2/10 Sangat Buruk

Stephanie

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari numa Guest Experience Team pada tanggal 15 Nov 2023
Liebe Stephanie,Es würde uns sehr helfen, wenn du deine Erfahrungen mit einer Online-Bewertung teilen könntest, wo immer du willst. Nur zur Erinnerung: Wir haben Unterkünfte in ganz Europa, und wir würden uns freuen, dich wieder aufzunehmen! Wir wünschen dir eine gute Heimreise.Freundliche Grüße,

10/10 Sangat Bagus

selen

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear selen,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Sangat Bagus

Andy

Bepergian bersama teman
A very comfortable room. Check in was easy.
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Andy,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Bagus

Lielong

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Although no reception it is convenient to have code to access our room. It is nice and clean. Coffee is good too.
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Lielong,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Susan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Bagus

Michael

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Michael,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Bagus

Thomas

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Thomas,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

2/10 Sangat Buruk

bruce r

Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 15 Nov 2023
Dear bruce r,It would help us a lot if you could share your experience with an online review, wherever you want. Just a reminder that we have properties all over Europe, and we would love to host you back! We wish you a safe trip back home.Best regards,

10/10 Sangat Bagus

Beverly

Disukai: Kebersihan, kenyamanan kamar
Lovely hotel
Loved this hotel! Beautiful spacious nicely decorated room with a comfy bed and every amenity you could ask for, all complimentary. Conveniently located near the train station, many dining options and tourist attractions, including old town. Nice restaurant/bar in the hotel. Complimentary luggage storage lockers. Had a glitch with virtual check-in but they were readily available by phone.
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Beverly,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

6/10 Cukup Baik

Alice

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Really poorly cleaned and maintained room. Disappointing
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 27 Okt 2023
Dear Alice,Thank you for your feedback! We hope you'll accept our apologies for the inconvenience. If you'd like to speak in more detail, you can always contact our guest experience team. We're always looking out for ways to improve and hope we prove that to you soon.Best regards, numa Guest Experience Team

10/10 Sangat Bagus

Humberto

Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear Humberto,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Sangat Bagus

HERCULANO

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear HERCULANO,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Bagus

P. Robert

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice, recently renovated, well-priced. Within walking distance from the train station and the main sites. The self-serve check-in/out works great (assuming you have cell service). Offering free luggage storage lockers if the room isn’t ready is brilliant.
Menginap 2 malam pada bulan September 2023
Tanggapan dari numa Guest Experience Team pada tanggal 17 Okt 2023
Dear P. Robert,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

6/10 Cukup Baik

karen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bad service
Menginap 3 malam pada bulan Agustus 2023

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Juri

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Elizabeth, longniddry

Disukai: Kebersihan, kondisi & fasilitas properti
Very nicely decorated and big room. There is no staff on site but the self service work well. I found the links to the website often didn’t work on my phone but we managed to check in and out using other means. Hotel is in a nice and quiet area a short walk from the station but close to the main attractions
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Elvira

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

patricia

Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Synne

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dejligt værelse
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Nikolas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful room and close to shopping and attractions. Great stay at numa!
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Dan

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
There is no reception staff and this is a big downside for me. Room was small but clean and the bed was very comfortable. No air conditioning, but the room was actually pretty comfortable in spite of 90 degree F heat during the day. Staff in the restaurant (breakfast and dinner) were amazing and very professional.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Isabell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful Retreat
Very beautiful remodeled room and bathroom. Outside of the hustle and bustle but still in good walking distance to all attractions. Very quiet neighborhood. Very responsive when I contacted them regarding needing more towels.
Shower in the bathroom
Bedroom
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Stephanie

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Sarah

Disukai: Staf & layanan
Völlig unkompliziertes Buchen, Ein- und Auschecken, super Lage zwischen Altstadt und Bahnhof, alles fußläufig erreichbar
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Riswanto

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lewis

Disukai: Staf & layanan, kondisi & fasilitas properti
Numa is the perfect place to stay in Salzburg for a solo traveler looking to have a few days in the heart of the city. The location is ideal, quiet but still not far from the middle of the city. The included breakfast is well worth it and the rooms are amazing! Would highly recommend!
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Yvonne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

YASUYO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
全てにおいて良かった
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Joseph and Aida

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Nelissa

Bepergian bersama keluarga
Disukai: Kebersihan
Clean rooms.
Menginap 1 malam pada bulan Mei 2023