Hotel Keluarga di Samal

"Staff were friendly & courteous. The food was excellent! The bed was comfy & the lifeguard was helpful in taking our pictures. Had fun @ DS!"

"I’m extremely disappointed with my reservation experience. The entire communication was stressful and disappointing."

"Upon arrival we were greeted by at our car by helper’s to bring belongings up to the main house/ office. They were doing upgrades since pics had been posted. And concrete work on a drive area. The decent down to beach front is about 70 to 80 steep steps and inclines. There are 6 main huts there on the beach. Air-con and water heater in each. They are maintained and clean. You have a person assigned to you at the time you arrive to help with all your needs taking stuff down,foods,drinks. Our...

"amazing staff."

"I booked the Floating Home in Reef Resort because I wanted to try something completely different, and that's exactly what I got. Being out on the water makes it unlike a normal hotel stay. The biggest issue is communication about arrival. It wasn't made clear beforehand that you have to take a barge to reach the resort, with an additional ₱1,000 charge. Luckily, I had a local Philippine phone, which made coordinating everything much easier. If you're a foreign traveler without a local number, I...

"Clean rooms and very good food "

"Very nice and plenty of things to do, beautiful scenery and friendly and helpful staff"

"First up...the tricycle driver who picked up us brought us to the old and wrong spot for boat pickup. We finally called and said there will be a late fee of 700 per room cause we were not there at 2.00. We were there for 2 but was dropped off at wrong terminal. They did not want to hear about it neither and make it right. The property itself does not at all look like the pics u see online when there were newer. The aircons barely blow cold and the portable potty were quite nasty as well. We were...