Hotel Keluarga di Samokov

"Accueil parfait guest house propre pour transiter en Bulgarie"

"Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall "

"Great value for money. Breakfast/dinner had wide choices and dinner varied every day. Staff very friendly and helpful."

"The hotel is dated throughout. The staff were "

"Moved by the management to Festa Winter Palace *****. Great Location. Excellent food. Friendly staff. Not large, but very clean room. Swimming pool was cold. Good saunas. "

"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"

"Staff rude, hotel full of teenagers drinking, playing loud music, and messing with fire extinguishers in hallways... Reception staff did not speak any English, when checking out they would not accept the email from Expedia saying 'you have paid for your room' so we had to show credit card statement - just trying to get more money! Would not recommend. Will not return."