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Ulasan untuk OYO Inn & Suites Medical Center San Antonio

2 out of 5
OYO Inn & Suites Medical Center San Antonio
3782 NW Loop 410, San Antonio, TX

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 64 dari 175 ulasan" "
Penilaian 8 - Bagus. 40 dari 175 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 175 ulasan" "
Penilaian 4 - Buruk. 20 dari 175 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 175 ulasan" "

7,0/10

Kebersihan

7,8/10

Staf & layanan

6,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Jose

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nasty
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ammy pada tanggal 8 Mei 2024
Hi, Jose! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Tim.

6/10 Cukup Baik

Kenneth

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Here is the positive before the negative. I give 3 out of 5 stars due to: 1. The staff was friendly 2. Was a quick check-in 3. The water was hot 4. The bed & pillows were comfort 5. TV, fridge, microwave worked 6. Ice maker worked. Negative was the towels had stains on them,we had to ask for clean ones. The shower curtain had stains on them as well. The toilet seat was not secure. Needed fixing. The grounds need cleaning, the doors have pealing paint as well the rest of the building and stairs need paint. The cost per room was very cheap so I guess you get what you pay for. If your staying a night in San Antonio and on a budget, this place would be fine for you. Next time for me I will pay more for more cleanliness elsewhere.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ammy pada tanggal 8 Mei 2024
Hi, Kenneth! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

6/10 Cukup Baik

Karen

Traveler bisnis
Ok. The manager seemed understated, quiet, easy going. When he ran my card tho, he listed hotel as Country Hearth or some such and my card auto declined having nothing to do with me. Used my debit card. Area appeared safe off 410. Room was so so. Holes in bedspread, holes in curtain. Cracks in granite sink. My drink froze in fridge overnite.teied to thaw in microwave, but then it was too watery. Tub had what appeared to be cigarette burns on edge. But major problem was that the towels and washcloths were dingy and not fluffy. Past Time to replace these!!
Tanggapan dari Lisa pada tanggal 2 Mei 2024
Sorry for the trouble caused, Karen! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa

10/10 Sangat Bagus

Jose, Weslaco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Lisa pada tanggal 2 Mei 2024
Hi, Jose! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

8/10 Bagus

Shuzhong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lisa pada tanggal 2 Mei 2024
Thanks for rating us superbly, Shuzhong! Glad to know that you loved our services :) Regards, Lisa

8/10 Bagus

Dwight

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Hi, Dwight! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

10/10 Sangat Bagus

Santos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My husband and son had a great stay it was close to the UT HOSPITAL so it was great for my family to come see me during my stay. The floor was a little dingy but it's expected with an older hotel.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ammy pada tanggal 3 Mei 2024
Thanks for the positive rating, Santos! Hope to welcome you again soon. Regards, Noah.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Jordan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was simple clean reasonably price and close to my destination
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quite and comfortable
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Safe quite easily accessible
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Eva pada tanggal 13 Okt 2023
Thank you for rating us with such awesome words, Robert! We will strive to keep up with your expectations always. Regards, Eva

10/10 Sangat Bagus

Jilaine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The gentleman at front was pleasant, caring, friendly. Rooms clean! Great experience will return when in area
Menginap 1 malam pada bulan September 2023
Tanggapan dari Eva pada tanggal 13 Okt 2023
Hi, Jilaine! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Eva

10/10 Sangat Bagus

Jessica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ammy pada tanggal 22 Jan 2024
Hi, Jessica! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 Buruk

Adam

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Ramiro

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Eva pada tanggal 13 Okt 2023
Hi, Ramiro! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

10/10 Sangat Bagus

JOSE DE JESUS DE LEON

Bepergian bersama keluarga
Disukai: Kebersihan
En realidad para dormir, excelente, ya las instalaciones son viejas,
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Eva pada tanggal 11 Sep 2023
¡Gracias por calificarnos con palabras tan maravillosas, Jose! Nos esforzaremos por mantenernos al día con sus expectativas en todo momento. Saludos Eva

2/10 Sangat Buruk

Lydia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Room was filthy, sticky and smelly..stayed 1 of 2 nights and checked into another hotel next morning.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Dewi pada tanggal 11 Sep 2023
Never meant to disappoint you, Lydia! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

4/10 Buruk

Claudia

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I WOULD NOT RECOMMEND THIS PLACE DID NOT HAVE A GOOD SLEEP. FELT LIKE SOMONE WAS LOOKING AT ME.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Eva pada tanggal 11 Sep 2023
Sorry for the hassle you faced, Claudia! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva

8/10 Bagus

Juan

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ammy pada tanggal 15 Jul 2023
Hi, Juan! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff here at this location was heart-warmin and very inviting. The lady at the front office was wonderful. Conversation was open and very attentive. This location had a nice swimming pool. The guests on this weekend were all nice and friendly. I am a pet lover, so i liked the dogs...
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Ammy pada tanggal 15 Jul 2023
Thanks for the positive rating, Carol! Hope to welcome you again soon. Regards, Noah.

4/10 Buruk

Ma. Milagros

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Ammy pada tanggal 24 Mei 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Sangat Bagus

Brett

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not bad for the price. Everything worked, clean, comfortable, easy check-in/check-out.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Lisa pada tanggal 1 Apr 2023
Great to hear this, Brett! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa

10/10 Sangat Bagus

Joy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super clean
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Eva pada tanggal 15 Mar 2023
Hey, Joy! Thanks for making our day by your charming words. Glad you liked our services. Regards, Eva

6/10 Cukup Baik

Hilda

Tidak Disukai: Kebersihan
El cuarto no está limpio .
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Ava pada tanggal 2 Mar 2023
Lamentamos mucho lo ocurrido, Hilda. Estamos trabajando duro para ofrecer una gran experiencia de servicio cada vez que alguien visita nuestro hotel. Esperamos poder mejorar su experiencia con nosotros. Saludos, Ava

10/10 Sangat Bagus

Dustin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and Well Represented Hotel
Clean hotel. Great staff and great local restaurants close by. Couldn’t be happier with my stay here. Felt safe even at night. Impressive. Very good experience.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Maria pada tanggal 20 Feb 2023
Pleased to hear your kind words of gratitude, Dustin ! We are going to do our best to never fail to impress you every time. Regards, Maria

4/10 Buruk

Peter

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Stay at own risk.
Very disappointing barely a 2 star. Check in thru security window in lobby. Asked if parking was safe and guy went full lawyer. Room old and worn but at least clean. Would not have brought family.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Ammy pada tanggal 14 Feb 2023
Hi, Peter! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 Sangat Bagus

Cynthia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a wonderful stay.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Ammy pada tanggal 26 Jan 2023
Hi, Cynthia! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 Sangat Buruk

sileshi

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Ammy pada tanggal 27 Des 2022
Hi, Stephanie! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Sangat Bagus

Wilfredo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like the place is very comfortable and easy to park I have a medium trunk that the parking is very comfortable 👌
Menginap 1 malam pada bulan November 2022
Tanggapan dari Ammy pada tanggal 23 Nov 2022
Hi, Wilfredo! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Sangat Buruk

Gloria S

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was nasty smelly dirty
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Ammy pada tanggal 7 Nov 2022
Hi, Gloria! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

4/10 Buruk

Heath

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Saul

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Muy mala experiencia, dentro del estacionamiento nos dieron un cristalazo al vehículo, las habitaciones con olor a cigarro, sin limpieza diaria, solamente las camas en buen estado.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Ammy pada tanggal 3 Okt 2022
Hola, Saúl. Lamentamos mucho que su experiencia con nosotros no haya sido agradable. Sin duda, trabajaremos en sus sugerencias para ofrecerle la mejor experiencia posible la próxima vez Saludos, Tim

10/10 Sangat Bagus

Nick

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just booked myself another 2 day getaway and this place is amazing. The manager, could honestly not be anything but the nicest gentleman I’ve encountered with hotel stays. Cleanest property, friendliest, quiet, highway accessible, don’t let the location (visually) fool you, this is a diamond in the rough so better book it before it becomes anymore popular and you can’t. 5 stars
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Arthur pada tanggal 6 Sep 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Arthur

2/10 Sangat Buruk

Donna

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Avoid this place!!
First, went to room to get AC going. The unit was so loud but decided I could cope with it for one night since I wasn't going to spend much time in room. The carpet loomed like it hadn't been vacuumed forever - I travel with slippers so I could cope. Headed out for some time with friends. Arrived back in room ready for some sleep. When i pulled back the sheet/bedspread, the sheets were FILTHY!! It looked like someone had slept there and then made the bed. That was the final straw! So just after midnight, I packed everything back in the car, checked out (when I told clerk about condition of room, his response was "ok") and drove the over 3 hours home. DON'T STAY HERE!
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Ammy pada tanggal 30 Agu 2022
Apologies for the problems you had faced, Donna! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 Sangat Bagus

Edgardo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Ammy pada tanggal 19 Agu 2022
Thanks for the positive rating, Edgardo! Hope to welcome you again soon. Regards, Amelia.

4/10 Buruk

Shanika

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Staff was rude and took photo copy of debit card. Made me feel unsafe with that and didn’t provide explanation when asked. Was rude when asked why a copy of debit card was taken.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Ammy pada tanggal 17 Agu 2022
Apologies for the problems you had faced, Shanika! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 Bagus

Jon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Jon pada tanggal 17 Agu 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

6/10 Cukup Baik

Jose

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
I knew what I was getting for the price…. But you can really work in being a bit more clean …. Other then that not bad…..
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Ammy pada tanggal 17 Agu 2022
Hi, Jose! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

10/10 Sangat Bagus

Juan

Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

ingrid

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Ammy pada tanggal 10 Jul 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Cukup Baik

Josh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Decent
The hotel had a decent location, the only two things I didn't like was the bed was right next to the ac machine and the table was close to the bathroom. Every other hotel it is reversed. Everytime the ac would kick in, I would wake up. The other issue was the bed only had two small pillows. It would help a lot if you could put one or two more on the beds.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Jane pada tanggal 10 Jul 2022
Sorry for the hassle you faced, Josh! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

6/10 Cukup Baik

Marlis

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Room damp w/strong mildew bad odor. Mostly clean.
The service male was nice, but only came to the open window. The lobby was closed. I prepaid, yet he wanted $80 cash. I only had a ctedit card, which he took out of my view - which I do not like. (fraud can happen) The room had a bad body odor or mildew odor and felt damp. The bathroom and bed sheets were clean, but the carpet seemed old & damp. a 2nd or thicker blanket could be better - as it got cold even with the air cond higher. Towels were clean, but worn. TV had good choices. The frig and microwave are helpful.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Simon pada tanggal 10 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 Sangat Bagus

Blu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Christina pada tanggal 14 Jun 2022
Hi, Blu! Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Christina!

2/10 Sangat Buruk

Marcellus

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This has been the WORST hotel Ive ever stayed in. It wasnt properly cleaned. There was a burrito left in the microwave from the previous stay. I had dirty towels in the room and the tub was FILTHY. Dont waste your money
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Joey pada tanggal 19 Mei 2022
We are sorry for the inconvenience caused to you, Marcellus! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

10/10 Sangat Bagus

Jacob

Menginap 1 malam pada bulan April 2022

8/10 Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cheap, clean and safe.
Clean cheap room for the night. The group next door was banging and slamming all night long. It was difficult to get good rest in fear of the nieghbors coming through the wall. The desk clerk was very courteous and friendly. Area felt safe. Thanks for everything.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Ammy pada tanggal 10 Mar 2022
Hi, William! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2022

6/10 Cukup Baik

Brandon L

Menginap 1 malam pada bulan Februari 2022