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Ulasan untuk Quality Inn & Suites I-10 near Fiesta Texas

2.5 out of 5
Quality Inn & Suites I-10 near Fiesta Texas
13279 W IH 10, San Antonio, TX

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 104 dari 352 ulasan" "
Penilaian 8 - Bagus. 68 dari 352 ulasan" "
Penilaian 6 - Cukup Baik. 70 dari 352 ulasan" "
Penilaian 4 - Buruk. 40 dari 352 ulasan" "
Penilaian 2 - Sangat Buruk. 70 dari 352 ulasan" "

6,4/10

Kebersihan

7,6/10

Staf & layanan

6,2/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari manager pada tanggal 4 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Gregory A

Menginap 1 malam pada bulan April 2024
Tanggapan dari manager pada tanggal 5 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Hector

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything perfect
Menginap 1 malam pada bulan April 2024
Tanggapan dari manager pada tanggal 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Tiffany

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Mayra

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 6 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Art

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The sheets were dirty. Went to the front desk for I thought clean ones when I got to the room and open the sheet it was dirty. the fridge was leaking water
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 16 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Amanda

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 15 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Liliana

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Juan R.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
San Antonio Stay
The rooms were good, clean comfortable beds. Management at desk was friendly and provided great service. Cleaning personnel did a great job maintaining cleanliness in rooms. Showers/ tub and toilet are dated but funcional. Breakfast did not have a variety; only two cold cereal and waffles,coffee, orange and apple juice. Had a small fridge but limited to only a couple (2-4) yogurts, no toast, no pastries or bagel. They could do much better in that area.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Zulema

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari manger pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Miguel

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Arivamudhan

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Sunken Bed and just waffle for breakfast
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Hector Javier

Traveler bisnis
Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Jose

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Paco G

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I decide 2 stay an extra night and I have to take everything out before 11 and checking back at 3 o'clock. Add the manager what's married route when. Yes? Tell him. Why should I check out when is and stay on the same room?
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari manager pada tanggal 7 Feb 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

William

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Toilet couldn’t flush very well and could not handle any toilet paper and shower head was in poor condition. Dead bugs around the room. Grimy floors and walls. Overall pretty decent for the price though
Menginap 2 malam pada bulan November 2023
Tanggapan dari manager pada tanggal 28 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

bertha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari manage pada tanggal 28 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Roy

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Ever Thing was good
Menginap 1 malam pada bulan November 2023
Tanggapan dari manager pada tanggal 28 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

niesha

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Some part was okay but the sheets had spots the tub was old it had a sewer smell.also
Menginap 2 malam pada bulan November 2023
Tanggapan dari manager pada tanggal 6 Nov 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Sangat Buruk

Armando

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bugs everywhere. Left early cause there were too many
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari manager pada tanggal 2 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Cukup Baik

Brenda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Clean room. Very comfortable bed and pillows. Remote wouldn’t work with tv. Toilet clogged after first use, but there was a plunger in the bathroom. No problems after that. Breakfast selection dismal. When we got there, everything was gone.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari manager pada tanggal 27 Okt 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Jennifer

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel is horrible. Their customer service needs some serious work. Their toilets don't work properly or all the time. They have people slamming doors, and kids running around at all times. I thought choice hotels was good, but they have gone down hill to one the worst places ever and this place leads in it's downfall. I wouldn't tell my worst enemy to go
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari manager pada tanggal 28 Okt 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Priscilla

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rooms were dirty and there was cockroaches. Beds were dirty too.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari manger pada tanggal 17 Okt 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Sangat Buruk

Kimberly

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the savings
Filthy. Stained sheets, filthy shower, mystery grime all over. Cold AC.... LOL
Missing switches
Fungus and broke curtain rod
Stained sheets, also cigarette burns
Filthy tolet
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari manager pada tanggal 10 Okt 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Buruk

Cristo

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When we arrived room was okay. Then we found out the door did not lock and all you had to do to get in is literally push it and it would open. Had to be moved to another room. The new room's door did lock but the toilet leaked water each time you flushed it. I had to constantly ask the girl from maintenance to give me new towels, and had to ask her to please take out the trash as they wouldn't do it while I was gone. Also, they did not change the sheets and blankets let alone did they do the beds. It does have a cocoroach problem. We saw at least 4 during our stay. The day before we left all power went out but I guess that wasn't the hotels fault it was the city. We did enjoy the pool and the location is very calm. Not the most terrible experience but not the greatest either. The price all in all isn't horrible. But they really should pay more attention to maintenance on the rooms.
Menginap 4 malam pada bulan September 2023
Tanggapan dari manager pada tanggal 5 Okt 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible hotel
Tv didnt work they wouldnt fix it or move rooms. Toilet didnt work and the bathroom door wouldnt open and had my disabbled daughter locked in it. Bed was broke. They would not accimidate us at all we left
Menginap 1 malam pada bulan September 2023
Tanggapan dari manager pada tanggal 1 Okt 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Sangat Buruk

Holly

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dirty room. No TV. Two hypodermic needles found in room. Drug deal happening outside in parking lot at night.
Tanggapan dari manager pada tanggal 27 Sep 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
San Antonio I10
The room looked decent enough in the picture. But once there, the bathroom was smelly and very dirty. It hadn't been cleaned in quite a while. Crusty stuff on the door, carpet by the bed hadn't been cleaned. Would not stay again. Even for the price. Room service- took the dirty towels, left the trash and no clean towels.
Menginap 5 malam pada bulan September 2023
Tanggapan dari manager pada tanggal 17 Sep 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Buruk

Meagan, APO

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Sitting down to eat at the table and a cockroach crawling out of the coffee maker was great. Had dogs with me and all of the grass Was just pure burrs and stickers they had to pee on rocks and the curbs. Horrible people above me just banging and stomping for 90 mins. I called front desk and I think they took care of it after 45 mins. From 1am-240am noise noise noise
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari manager pada tanggal 27 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

6/10 Cukup Baik

James

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Bar of soap left in tub from previous guest. Upon entering the room it had a musty odor, found air freshener sitting on a/c unit. The main door to the room was dirty from what appears people closing the door with their feet. The room was equipped with only two body towels and a floor towel. Television was unreliable, click on antenna picture come on but frozen with no sound and channel will not change. Tried Netflix and sound worked but no picture and same issue with YouTube service. Spoke with management and they explained they recently took over the property and trying to get it fixed, but television issue wasn't resolved in the 4 day stay. Staff was short handed, made the bed nicely but still only left two body towels.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari man pada tanggal 22 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Sangat Buruk

Erin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari manager pada tanggal 16 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Sangat Buruk

steven

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari manager pada tanggal 26 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked that it was quiet.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari manager pada tanggal 5 Agu 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Jennifer

Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari manager pada tanggal 4 Agu 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Mel

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst hotel i’ve ever stayed in my life, our z2 rooms were dirty full of ROACHES and bugs, toilet never flushed so my kids were not even able to use the restroom. When mentioned my concerns to the lady that was working the front desk, she was so rude, she sidnt care at all and ignored me. Staff is very rude and there’s no way you can communicate with them, when checking in the guy asked me to talk to a cellphone to use a translator since the guy didn’t speak english.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari manager pada tanggal 1 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Sangat Buruk

Nancy

Tidak Disukai: Kebersihan, staf & layanan
Los baños necesitan limpieza una persona no puede reservar dos avitaviones y cancelan sin consultarle reservas de dos camas y te dan de una
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari manager pada tanggal 1 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Buruk

VANDER

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
MUCHOS ASPECTOS A MEJORAR, SOBRE TODO EN LIMPIEZA Y MEJORAS EN LAS HABITACIONES QUE ESTAN DEETERIORADAS LA UBICACION PARA LOS PARQUES ES PERFECTA
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari manager pada tanggal 1 Agu 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari MANAGER pada tanggal 19 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Crystal

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari manager pada tanggal 1 Agu 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Jutta

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Die Zimmer waren so schmutzig, wir sind gar nicht erst eingezogen. Wir haben ein anderes Hotel gebucht. Kann mann nicht empfehlen.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari ms pada tanggal 5 Jul 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

4/10 Buruk

Jessica

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The rooms were a bit dirty, the pool was green.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari ms pada tanggal 28 Jun 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Buruk

Juan Carlos

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy mal lugar
Durante la estancia de 7 días, solo fueron a hacer el aseo 1 vez. La alberca estuvo fuera de servicio, lo que fue frustrante al viajar con 2 niños Las camas y el piso estaban sucios.
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari ms pada tanggal 27 Jun 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Cukup Baik

Justin

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari ms pada tanggal 26 Jun 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

2/10 Sangat Buruk

María del Carmen

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No te quedes ahí, hay muchas otras opciones
No vuelvo a este motel, la habitación sucia y con mal olor, como si hubieran fumado y luego puesto el desodorante de ambiente. En las tres noches, nunca hicieron las camas y teníamos que ir a recepción a pedir toallas. El día del check out la señora que estaba en la recepción fue muy mal educada, no sirve para atención al cliente
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari ms pada tanggal 21 Jun 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Sangat Buruk

Samira

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari ms pada tanggal 1 Jun 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Cukup Baik

Harvey

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari ms pada tanggal 14 Mei 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Cukup Baik

Javier

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari ms pada tanggal 10 Mei 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 Buruk

Natalie, Navasota

Menginap 3 malam pada bulan April 2023
Tanggapan dari ms pada tanggal 28 Mei 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Cukup Baik

Raymundo

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was okay for a night, for the price. The room could be a little bit cleaner, but I have seen worse. The breakfast had very few choices. I have no complains for the staff, the only thing was they did not open the side door and we had to walk all around to the front door to enter the lobby it was a good thing that it was not raining when we nedded to go to the lobby. Overall if you just want a cheap room to sleep this place would be okay.
Menginap 1 malam pada bulan April 2023
Tanggapan dari msg pada tanggal 25 Apr 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Cukup Baik

Arianna

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Electrical hazard, light switch “button” fell out.
Menginap 1 malam pada bulan April 2023
Tanggapan dari ms pada tanggal 10 Mei 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.