Hola diana,Gracias por tomarse el tiempo para contarnos sobre su estadía en Red Roof PLUS+ San Antonio Northeast. Me decepciona que su experiencia no haya cumplido todas sus expectativas. Acepte nuestras más sinceras disculpas por el hecho de que el ascensor no pudo funcionar, el ruido y las demás preocupaciones mencionadas. Si bien el objetivo de Red Roof es brindar alojamiento limpio y cómodo para todos los huéspedes, parece que nos hemos quedado cortos con usted, por lo que sus comentarios se compartirán con la administración en un esfuerzo por abordar sus inquietudes.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,OliviaGestión del techo rojoEspecialista en RediResponse

Hello Porfirio, Thank you for taking the time to tell us about your stay at the Red Roof PLUS+ San Antonio Northeast. I am disappointed that your experience did not meet your full expectations, prompting your 2/5 score. Please accept our sincerest apologies for the lack of cleanliness you encountered, the hair you found in the restroom, the unclean towels along with the other concerns mentioned. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems that we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Dalila,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Marie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST. I am happy to read your comments about our neat hotel, our really polite and helpful front desk staff, super easy check-in process, and all the other kind remarks mentioned. However, you indicated that the cleanliness of the first room and the comfortability of the beds dampened your experience. Your satisfaction is important to Red Roof, I am sorry to hear this was not the impression we left you with. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Wendy, Thank you for taking the time to share your feedback regarding your stay at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your 4/5 score and are happy to hear you had a great experience with us, especially regarding our clean hotel and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Olga, Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff and the cleanliness of the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Trina, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ San Antonio Northeast and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Tio,It is quite rewarding to know that you were able to enjoy a nice, quiet stay here at our RED ROOF PLUS+ SAN ANTONIO NORTHEAST. Red Roof works hard to ensure satisfaction for our guests, and feedback like yours is always an encouragement to us and our staff. We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Ana,We are sorry to hear your recent experience at the RED ROOF PLUS+ SAN ANTONIO NORTHEAST did not meet your expectations. I have escalated your claims in an effort to have them reviewed by upper management. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Hola Francisco,Agradecemos que se haya tomado el tiempo para dejarnos una reseña y sus buenos deseos a medida que nos aventuramos en la industria hotelera. Nos alegra saber que estuvo satisfecho con nuestro hotel y nuestras instalaciones, ya que Red Roof se esfuerza por brindarles a nuestros huéspedes estadías satisfactorias.Esperamos seguir brindándole grandes experiencias.Atentamente,Toni-AnnGestión del techo rojoRediResponse Specialist

Hello Michael,I am pleased to have had you as our guest at our Red Roof Plus+ San Antonio Northeast. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

We appreciate your time and value your feedback.Thank you for your business and review. We look forward to see you soon.

Dear Marla,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with be charged for pet, no sheets and the other concerns you described. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

We apologize for your inconvenience. As you experienced it is a newly renovated hotel. The elevator did not work out as we planned. So, we explained in all websites about the elevator not working.

Estimado Joel,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en Red Roof PLUS+ San Antonio Northeast. Es muy gratificante saber que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios acerca de que nuestra ubicación es buena para descansar. Sus comentarios son esenciales mientras nos esforzamos por brindar una estadía limpia, cómoda y basada en valores a todos los huéspedes.¡Redroof está ansioso por verlo pronto bajo nuestro techo, donde podremos continuar ofreciéndole una estadía limpia y cómoda a un precio asequible!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Juan,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ San Antonio Northeast and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Edward,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUCSON NORTH - MARANA. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice and clean. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Rocio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with hair in shower and elevator not working. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great value, clean and renovated location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Porfirio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ San Antonio Northeast. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff, new and nice facilities. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist