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Ulasan untuk Atitlan Oasis Eco Hotel and Spa Kaalpul

3.5 out of 5
Atitlan Oasis Eco Hotel and Spa Kaalpul
Lake Atitlán, San Antonio Palopo, Solola

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 40 dari 59 ulasan" "
Penilaian 8 - Bagus. 7 dari 59 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 59 ulasan" "
Penilaian 4 - Buruk. 0 dari 59 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 59 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Pablo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Erik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A stunning oasis literally. Food and staff and property were all amazing. Thank you to Jose for taking such good care of us. Don’t hesitate to book. We were in awe of the beauty of this property and staff!
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Pascale

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
L’hôtel tombe en ruine, la patronne se cache …
L’hôtel tombe en ruine, la patronne se cache … Nous étions les seuls clients pendant tout notre séjour, et voilà pourquoi : Pour le prix demandé et sans petit déjeuner, Il n’y a pas de wifi dans tout l’hôtel, La chambre n’est pas nette, Plus de papier toilette après un jour, Une savonnette ridicule, pas de body wash ni shampoing, Pas de sèche cheveux, Pas de téléphone pour demander de l’aide, Les chambres ne sont pas faites, ni nettoyées ni les draps changés même les serviettes de toilettes ne sont pas changées, Pas de TV ni radio, Pas de pantoufles ni peignoir Pas de chauffage ni climatisation Certaines lampes sont défectueuses dans la chambre, Le parking est payant Vous êtes prisonnier et dépendant du bateau de l’hôtel, qui vous sera copieusement facturé si l’envie de quitter l’hôtel vous prend. Cerise sur le gâteau, lorsque vous payerez la note, vous serez facturé de 10 % supplémentaires pour paiement par carte. Et bien sûr on ne vous le dit pas. Passez votre chemin…
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Misael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Naomi

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Gonzalo

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas
Mala experiencia a la llegada, posterior todo mejoró pero podrían ofrecer un mejor servicio
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Brooke

Hotel is a unique experience but only if you’re looking for something very remote and quiet. They seem to intentionally not advertise the fact that the hotel is only accessible by boat, has no wifi, and costs a lot of money to take the boat to get anywhere else. If they properly advertise these things, then they will get the right audience. Instead most guests seemed upset by this. Onsite breakfast is local and decent, but the rest of the food options are not good.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Marco

Bepergian bersama teman
Disukai: Staf & layanan
Falta de mantenimiento en general Pocos atractivos Nada de actividades recreativas
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Yonelkis

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 16 Des 2023
No tenemos la culpa que decidieran cancelar el mismo día de la reserva. Y no alojarse en nuestras instalaciones

10/10 Sangat Bagus

Mathew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and service are second to none. The setting is outstanding.
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Ricardo

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The treatment of the staff was mediocre at best, doing the bare minimum to have the best stay. Clean and cooking staff were good though.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 5 Jun 2023
Gracias por tu comentario Ricardo Blanco, recuerda que todos nuestros colaboradores merecen respeto. Entendemos que para ti y tus amigos puedan ser simples empleados pero para nosotros todos nuestros colaboradores son valiosos. Qué tengas buena vida.

10/10 Sangat Bagus

Rebecca

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 5 Jun 2023
Un placer atenderles y conocerles

10/10 Sangat Bagus

Ayda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice experience
Menginap 3 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 11 Apr 2023
Thank you so much for your review, we are at your service.

10/10 Sangat Bagus

noel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 11 Apr 2023
Un placer conocerles Quedamos a sus órdenes

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La vista panorámica al Lago Atitlan
Menginap 1 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 8 Apr 2023
Un placer atenderle

10/10 Sangat Bagus

Jakeline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó lo ecológico que es el lugar, la comida estupenda, la vista espectacular. Dispuesta a regresar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 8 Apr 2023
Muchas gracias por su preferencia, ha sido un placer atenderle. Quedamos a sus órdenes

10/10 Sangat Bagus

Astrid

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 1 Apr 2023
Gracias por su puntuación

6/10 Cukup Baik

veronica

Bepergian dalam rombongan
Disukai: Kebersihan
pros: nice views. nice staff. nice rooms. staff was flexible to let us stay next day since we missed our check in the first day due to confusion with directions. ok for one night but otherwise not much to do since you are basically stuck on a side of a cliff. the hotels boat will take you to the next town for free. but it will cost $60 to get to the main town (Pana). cons: can only get to by boat. address in another town was confusing and directions not clear. FOOD, very limited pizza/pasta/burger options at 1st world prices. bathroom for the basic room was outside and up a flight of steps. can hear the water splashing all night. the curtains on the windows were sheer and the staff kept passing back and forth (little privacy). a lot of miscommunication with the manager. we asked for temazcal and nowhere did it say that it costs to use it but we were charged for it. the place didn't seem very organized but it's definitely a cool place to experience. we much preferred hotel Buenaventura near pana.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 23 Feb 2023
You forgot to say that you rented the cheapest room, we have luxurious and elegant rooms up to two floors, obviously they don't cost the prices that you are looking for. You cannot expect to get everything for free, if you are looking for a Central American country to pay low prices I think you should better plan your trips and review your ideas.

10/10 Sangat Bagus

colt

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breath taking location and views! We had the staff all to ourselves and it was just perfect! This is a must for anyone visiting lake Atitlán! The chef Antonio is very gifted and serves meals that have a special touch you won’t find anywhere else! A little piece of heaven in Guatemala!
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 9 Feb 2023
Thank you very much Antonio really appreciates your comment, a pleasure to meet and serve you. Please come back whenever you want

10/10 Sangat Bagus

rigoberto

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 9 Feb 2023
Always a pleasure to serve you

2/10 Sangat Buruk

Ewa, TORONTO

Bepergian bersama teman
Tidak Disukai: Staf & layanan
The property is very secluded, the only access is by boat. The hosts were most unhelpful in getting any information about public boat access, because they wanted to sell private, expensive boat rides. There are many unique villages around lake Atitlian, so good and unrestricted access is essential. Alexis would not come and talk to us, everything was communicated with her on WhatsApp. The hosts have very limited knowledge about the area and culture. The property is not a hotel and spa as advertised, at best it’s a few rustic cabinas with limited hot water (and you need hot water because it’s very cold at night) and electricity. There is a bar and a restaurant on the property if you choose not to leave. The local lady that made us breakfast each morning was a sweetheart and very helpful. It’s too bad that the hostess was most unhelpful person there. We still managed to have a good time, we used public transportation boat at a fraction of a cost, although restricted by timing of the first and last boat. If you have a rented car, the towns around the lake are accessible by road. Parking at a local restaurant in a town closest to the property costs 50Q only per day. Do yourself a favour, stay in one of the towns and be free to explore the vibrant culture.
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 9 Feb 2023
You forgot to say that we moved you to a better room for free. Remember that we are a hotel not a hostel and if you want a good deal you have to pay for it. I wish you a good life, please don't ever come back to us

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A Serene Wonder
An absolutely magical place situated right above the lake with incredible views of the breathtaking scenery of Lake Atitlan. Every need is curated with the utmost care. The staff were helpful, courteous and responsive. The food, while limited in choices, is marvelous. The stairs are steep and the altitude is high, so I would only recommend for a certain fitness level unless you are staying in one of the suites closest to the water. And also, be aware that in the winter with low sun, the resort receives direct sunshine only for a short period in winter. Notwithstanding, I cannot wait to go back and experience the beautiful magic serenity of this place.
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Atitlán Oasis Eco Hotel and Spa Kaalpul pada tanggal 9 Feb 2023
It has really been a pleasure. We are at your service

2/10 Sangat Buruk

SPaul

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Sergio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice place to stay . Beautiful view and the staff was excellent. Is not a good place for people with bad joints , because of the steps to some rooms. But if you have a healthy knee this place is beautiful.
Menginap 2 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Roy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best stay
Superb view, gorgeous home, i vould hear the waves going to sleep and waking up. Very hospitable staff, Odilia and Edwin were wonderful. I would return in a heartbeat. Delightful touches like bringing a canoe for me randomly. It felt like a family. You can really relax here.
Menginap 1 malam pada bulan November 2020

10/10 Sangat Bagus

Shazy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location,really pleasant and clean rooms, but the think that makes this such a good place to stay are the staffs, all of the people are incredibly helpful and generous whit there time in advance. thank you for make it our visit incredibly
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Otilia pada tanggal 10 Feb 2020
Muchas gracias por sus amables palabras, apreciamos que se tome el tiempo para compartir su experiencia con nosotros, Nos consideramos afortunados de servir para clientes como ustedes, ¡Esperamos que nos visiten nuevamente!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The first night we arrived they gave us a room up high on the side of the mountain - we had to walk nearly 15 minutes of steps at a steep incline. When we arrived to the room it was good, but musty smelling. It was apparent that no one had stayed there for some time. Towards the evening we discovered multiple enormous brown spiders appearing over the entire room, in the bathroom, entry way, bedroom, etc. We were able to call them and they moved us to a new room down below, which at first made us feel better and then we discovered a scorpion right after they assured us everything was fine. The staff was very nice and attentive and provided amazing meals, but it is clear that the cleaning should include pest control, especially in an area like a lake with lots of nature around. It was incredibly difficult to fully relax or sleep peacefully after that first night since we were constantly paranoid about what we would find in the room, and for the price you pay it isn't worth it if this is a common experience with guests.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Otilia pada tanggal 8 Jan 2020
Lamentamos profundamente su mala experiencia con la habitación. A pesar que nuestro personal se esmera en limpiar a fondo las habitaciones, a veces es imposible evitar este tipo de situaciones, ya que el hotel está rodeado de abundante naturaleza. Gracias por su amable comentario, nos ayudará a darle prioridad.

10/10 Sangat Bagus

christophe

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel lijkt op Efteling
Nice people, quiet environment.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Otilia. pada tanggal 8 Jan 2020
Thank you so much for your stay Mr. Chris, it was a pleasure to hove you.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

Bearsfruit, New York

Disukai: Staf & layanan
Secluded and spectacular low key, meditative vibe. Staff is warm and welcoming in a non-intrusive way. As a carnivore I was skeptical about “giving up” my meat—in fact, it felt like no sacrifice as the meals were delicious and hearty. This place is exactly the getaway that I needed!
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Georgie pada tanggal 7 Sep 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree Danny's vegetarian meals are great! We count ourselves lucky for customers like you. We look forward to having you again in the future!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Georgie, the property manager, was more helpful than we could have imagined. She graciously spent time helping us plan activities and find tour guides and shuttles around the lake. Danny, and the rest of the kitchen staff, were so kind and made delicious vegetarian food for us. I cannot recommend this place enough!!
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Georgie pada tanggal 7 Sep 2019
Thank you for your kind review, we were delighted to have you stay with us! We hope the rest of your trip is enjoyable and that you visit us soon!

6/10 Cukup Baik

Charlie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Inn with nice service
First of all the property is very beautiful, however it is very misleading to call this place “hotel and spa”, it’s is an inn at best. The address is confusing, you actually have to go to the docks and they will take you by boat to the Propety- so call ahead to make arrangements. Overall it was pretty location and nice service, but I was very dissapointed because they advertise a “full service spa” while it was actually a small rock hut that you had to crawl to get into- and cost an additional fee. Great place for anyone who wants a bed and breakfast, likes water activities and lounging around looking at the view- other than that not much to do. We ended up cutting our trip short because we were expecting something completely different, however some may find that this property is exactly what they are looking for - just depends on what you like to do! But just beware that’s this is definitely not a hotel or a spa and more of an inn with very nice people.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Mayra pada tanggal 4 Agu 2019
Thank you for your review.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An amazing place to stay at Lake Atitlan. The setting is incomparable, the property clean and cozy, and the staff incredible. The food was, as promised, fresh, comforting (gracias, Otilia and Daniel), and tasty and the room was more than adequate - plus the view! In terms of logistics and location: the property is accesible only by boat (from San Antonio Palopo), but pickups were prompt and courteous, and Emilio is an excellent captain even when the lake was choppy. On the property itself, there isn't much to do, but that's kind of the point: drowsing in a hammock or sitting quietly watching the fishermen on the lake were both restorative ways to spend an afternoon. The only little hiccup is the shower, which ran either scalding hot or very cold, but this is to be expected, given the location, and ended up being more funny than annoying. Overall, strongly recommended! An astonishing value for the money, and we didn't want to leave.
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Hugo pada tanggal 20 Jul 2019
Thank you for your kind words.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place
Amazing top notch
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Hugo pada tanggal 15 Mei 2019
Many thanks for the kind words John. Kaalpul is a special place and we look forward to your visiting with us again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excellent place to stay, however, you must be willing to just hang out at the hotel as it is so isolated from any town.
Menginap 2 malam pada bulan April 2019
Tanggapan dari Hugo pada tanggal 30 Apr 2019
Thank you for your kind words.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to relax and just kick back and enjoy the area
Menginap 3 malam pada bulan April 2019
Tanggapan dari Hugo pada tanggal 18 Apr 2019
Thank you for your kind words. We always want to share this sacred place with everyone.

10/10 Sangat Bagus

Robin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exceptional and memorable experience
We stayed two nights and while we wish we had booked longer, we felt we got the complete experience and will remember this hotel forever. The hotel is just breathtaking with beautiful stonework and grounds. The rooms are lovely and the views just amazing. We had a room a bit higher up, which we loved (the initial walk up seemed long but we quickly got used to it). All rooms have beautiful indoor/outdoor living space. Myra and Hugo were wonderful hosts and were an integral part of the stay. The food was top notch and better than most restaurants we went to during out 10 days in Guatemala. This was a luxury experience. We had no reason to leave the hotel but did pop over to San Antonio (taken by hotel boat driver who is also fabulous). He toured us through the town and brought us into the pottery workshops, which we never would have found on our own. I took out the kayak in the mornings when the lake was calm and it was a highlight of my stay. I do recommend contacting the hotel prior to arrival to arrange boat transport. We just showed up at the Panajachel dock thinking we could get a private boat (which we could have but had to show the driver where it was and at a greater expense than what the hotel offered). We ended up calling and the hotel boat arrived 20 minutes later. Highly recommend!
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Mayra pada tanggal 10 Feb 2019
Thank you for staying with us and enjoy this magical place. We appreciate your feedback. You are welcomed to come back and stay with us.

8/10 Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay if you have the right mindset.
Kaalpul Atitlan was a unique hotel located on the southeast edge of lake Atitlan. The only way to arrive at the hotel is by boat. We came from San Marcos and the boat was 375Q. From the time we arrived until the moment we left the service was excellent and both the staff and the hosts were very friendly and helpful. I don’t remember the name of the room we stayed in but it is half way up the hill and not included in the attached photo. The view was awesome and the room was very comfortable and nicely furnished. We especially liked the sliding French doors and the deck although it did not get sun until the afternoon. Although it is a hotel it might be better to think of it as a retreat as it’s really a 24 hour experience vs a place just to sleep. One thing you should know is that the place is vegetarian and as it is all inclusive all of your meals will be vegetarian. On the whole the meals were quite good but having vegetable based desserts was a little over the top for my tastes. If you go out on the kayak make sure you go in the morning as it gets windier as the day goes on making it a lot more work.
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari Hugo pada tanggal 5 Feb 2019
Thank you for feedback. We are always happy to share this sacred place with everyone.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was an excellent hotel that provides superb service. Every single staff member was friendly and helpful. The food was amazing! Even for non-vegetarians (they serve vegetarian fare). Very secluded and peaceful. If booking the Sacred Mountain Dome...the 400 steps are serious, but incredibly worth it! Talk about solitude and peaceful with awesome views. Travelling to and from this location can be a bit difficult, so plan ahead as much as possible.
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Hugo pada tanggal 7 Jan 2019
Thank you for your kind words. You will always be welcome to return and enjoy this sacred and enticing place with us. We appreciate your feedback

10/10 Sangat Bagus

Darryl, Arizona, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Kaalpul Atitlan is an extraordinary property on the shores of an incredibly beautiful lake. The Staff here are extremely friendly and helpful, including the VERY nice property managers Mayra and Hugo. Despite not being native to the area they are both very knowledgeable about things to do in the area, as well as being passionate about ensuring fair and equitable treatment of their employees. I'm accustomed to altitude so it wasn't an issue - but you MUST be aware that the rooms are all built onto the side of a cliff that plunges into the lake. This means that you must walk UP the stairs that are hewn into the cliffside to reach your room. There are no elevators. If you have mobility issues you better contact the property before you book to discuss this. Otherwise, in my opinion, the climb to your room and the beauty of the surroundings more than make up for the fact that you have to get some exercise going to your room. A big treat for me, as a coffee lover, is the fact that at the top of the mountain is a coffee producing cooperative! I had the pleasure of hiking up the mountain with one of the staff on a coffee run and was thrilled to be able to walk through the coffee trees that produced the coffee that I drank every morning. I was able to buy some beans to bring home with me which I can't wait to drink. I was also fortunate that Hugo gifted me some green beans that were produced on some trees owned by Kaalpul - I'm really excited to roast these!
Menginap 7 malam pada bulan Desember 2018
Tanggapan dari Hugo pada tanggal 18 Des 2018
Many thanks for the kind words, Darryl. It was a great pleasure to have hosted you at Kaalpul Atitlan. We have a very special and spiritual place here that we love to share with anyone wanting to visit Lake Atitlan. Hope our paths cross again. Cheers!

10/10 Sangat Bagus

byung ju

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari Hugo pada tanggal 5 Okt 2018
Many thanks for your review. We appreciate your feedback.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic hotel. Wondeful staff and facilities. Unfortunately spa was not avaialable during our stay. Word of warning though... I would only stay here purely for relaxation purposes, if you want to travel around the lake you will have to do so at great cost and inconvenience therefore i recommend spending a couple days in San Pedro or San Marcos and then spending a couple days here.
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Hugo pada tanggal 3 Sep 2018
Thank you for your feedback. we appreciate it.

10/10 Sangat Bagus

Jim, Horsham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A relaxing 3 day break by lake Attitlan
We had managed to book this room without properly realising that the hotel could only be accessed via boat. A quick call the night before was enough to sort out this problem as the hotel provided a boat to the nearby village of San Antonio. The hotel itself has a spectacular setting with beautiful views of Lake Attitlan. The service was first class with enough support with what we wanted but leaving us alone to enjoy ourselves as well. A good understanding of Spanish is helpful as the staff do not speak English (other than the owners). The food was all included and was very good and we certainly did not go hungry! We had to pay $20 a night to upgrade our room as we thought we were getting one with a private bathroom but it did not. Despite this, the hotel was great value for money and we loved our stay. The rooms are also around 80 steps up from the dining and bar areas which was OK for us but with the altitude we were out of breath by the time we reached the top. I do not think it would be suitable for anyone with mobility or breathing problems. The wifi was not the best but it was adequate and was available in our room and in the bar area.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Hugo pada tanggal 18 Agu 2018
Thank you for your kind words. We appreciate your feedback.

10/10 Sangat Bagus

Jaime A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for a peaceful retreat.
It is a great small hotel with lots of nature around and very peaceful. The staff was very friendly. There its only access is by boat so make sure to plan accordingly.
Menginap 1 malam pada bulan Juni 2018
Tanggapan dari Hugo pada tanggal 19 Jun 2018
Many thanks for the kind words

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This is a special place, meaning that it's not for everyone but ideal for others. It is on the side of a cliff and only accessible by boat. The view is wonderful. If hiking up the cliff is a problem be sure to book a lower cabin. There is a kayak and paddleboat available for guests and a dock for swimming. Although the hotel will arrange transport to the towns nearby for sightseeing the main attraction is the opportunity to relax and unwind. There is a sauna and a massage is available. The food, which is included in the price is vegetarian with a little shrimp or fish. The staff was wonderful. To say that they went out of their way to be accommodating would be an understatement. We arrived only to find that we had booked the wrong dates; they could of said "sorry" and kept our money but they managed to improvise satisfactory accommodations. We ate dinner with the head man Hugo, who was the most interesting person there. They turned a disaster into one of the highlights of our trip.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Hugo pada tanggal 22 Mei 2018
Thank you so much for the kind words. That's what Kaalpul means for us and stands for anyone that plans to visit us in the future. Hopefully you can visit Kaalpul again soon.

10/10 Sangat Bagus

Steph, New Jersey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really nice hotel with breathtaking views. The staff is very nice, the rooms are very cozy, and the food was very tasty. I definitely recommend staying here.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari Hugo pada tanggal 12 Mei 2018
Many Thanks for the kind words.

10/10 Sangat Bagus

Howard , Los Angeles, CA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Magical place!
We loved this hotel! You have to park your car in a little town and then they take you by boat to the hotel, as there are no roads. It's built into the cliff, is solar powered and it's beautiful. Our room was fantastic. The people who own/run it are charming and hospitable. The food (three meals a day) was excellent. Highly recommended!
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari Kaalpul Atitlan pada tanggal 26 Apr 2018
Many thanks for the kind words Howard, you are always welcome back to Kaalpul Atitlan.

10/10 Sangat Bagus

Ana Carolina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing experience, amazing hotel and hosts. Great food and relaxing atmosphere. Just be aware that most rooms are high so a lot of stairs climbing is needed!
Tanggapan dari Kaalpul Atitlan pada tanggal 26 Apr 2018
Many thanks for the kind words Carolina, you are always welcome back to Kaalpul Atitlan.

10/10 Sangat Bagus

Howard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Heaven on earth!
What an amazing experience, from our wonderful hosts Hugo and Mara to the fantastic Thomas, the Mayan Priest that gave me the best massage of my life! You are treated more like family than a hotel guest. I highly recommend this experience to anyone! Oh we must not forget that its one of the best views in the world stitting on a Mayan spiritual mountain!
Tanggapan dari Hugo pada tanggal 12 Mei 2018
Many thanks for the kind words.

10/10 Sangat Bagus

Miguel, Lima, Peru

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing cozy hotel...super romantic
The hotel is simply gorgeous and the staff is caring and attentive. Since I made the reservation, the staff got in touch with me to ask me if I wanted to arrive earlier to have lunch. Unfortunately, we arrived a bit late, but they still welcomed us with amazing smoothies and snacks. Since there was no one at the hotel, we got upgraded to one of the domes overlooking the lake. The entire weekend the staff took care of us. The food was delicious (it's all-inclusive). And there are kayaks and paddle boats for guests to use. We also received a complimentary foot massage and sauna time in their mayan sauna. It was an unforgettable weekend and I highly recommend the hotel to anyone who wants to splurge a bit and stay at spa-type hotel. It was totally worth it!