2/10 Sangat Buruk
Cori
23 Jul 2025
THIS HOTEL IS TRASH!!! Checked in and no air conditioning. I booked with Expedia, and because this hotel is looking to book out every possible room to make money, they booked out rooms with no air conditioning. Not acceptable to rent out rooms with NO RUNNING A/C in the middle of JULY! Also, the day staff was extremely rude, asked for a late check out and was told I can stay an extra ten minutes, this after the fact that they are well aware of the no A/C issue that they made my family deal with. Multiple guests also complained about this. Also, no towels at the pool, they didn't refill their coffee at the front, there were socks and food behind the bed and in the drawers. The place is so run down too, elevator takes forever, I was surprised that was working. Bugs in the room, bed bugs, dirty stained sheets. DON'T STAY HERE TOTALLY GROSS and THE STAFF IS SO DISRESPECTFUL. They don't seem to know that the paying patrons are paying their salaries.
Cori
Menginap 1 malam pada bulan Juli 2025