Best Western Plus Hacienda Hotel Old Town

Kelas properti: 3

Pilih tanggal untuk melihat harga

Ulasan

8,4 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • Bathtub air panas
  • Gratis antar jemput bandara
  • Wi-Fi Gratis
  • Restoran
  • AC
Harga saat ini Rp2.153.268
total Rp2.475.074
termasuk pajak & biaya lainnya
10 Mei - 11 Mei

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 15 dari 15 kamar

Kamar Standar, 1 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen
  • Wi-Fi Gratis

Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (Larger Room)

8,8 dari 10
Luar Biasa
(6 ulasan)
  • 1 kamar tidur
  • Kapasitas 4
  • 2 queen
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur Queen, lemari es & microwave, pemandangan kota (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 3
  • 1 king
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, dapur kecil

10,0 dari 10
Sempurna
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok

10,0 dari 10
Sempurna
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (Shower Only)

10,0 dari 10
Sempurna
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 2
  • 1 queen
  • Wi-Fi Gratis

Kamar Standar, 2 Tempat Tidur Queen, akses difabel, Bebas Asap Rokok

8,0 dari 10
Sangat bagus
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 4
  • 2 queen
  • Wi-Fi Gratis

Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

8,0 dari 10
Sangat bagus
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 5
  • 2 queen
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur King, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 3
  • 1 king
  • Wi-Fi Gratis

Kamar Standar, 2 Tempat Tidur Queen, lemari es & microwave, pemandangan kota (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 5
  • 2 queen
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen
  • Wi-Fi Gratis

Kamar Standar, 2 Tempat Tidur Queen, Bebas Asap Rokok, lemari es & microwave (with Sofabed)

10,0 dari 10
Sempurna
(1 ulasan)
  • 1 kamar tidur
  • Kapasitas 5
  • 2 queen
  • Wi-Fi Gratis

Suite, 1 Tempat Tidur King, Bebas Asap Rokok, lemari es & microwave (Living Room;with Sofabed)

  • 1 kamar tidur
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Kamar Standar, 1 Tempat Tidur King, akses difabel, bathtub

  • 1 kamar tidur
  • Kapasitas 2
  • 1 king
  • Wi-Fi Gratis

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Tentang kawasan sekitar

Di pinggir kota, Best Western Plus Hacienda Hotel Old Town berada di kawasan Kota Tua San Diego, San Diego, daerah yang mudah dicapai dengan berjalan kaki dan memiliki pusat perbelanjaan yang menarik. Port of San Diego dan Terminal Kapal Pesiar B Street patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Mission Bay serta Taman Balboa jika Anda ingin menjelajahi kecantikan alam kawasan ini. Jangan sampai melewatkan Waterfront Park (taman) dan Aircraft Carrier Museum. Ingin berbasah-basahan? Petualangan Berlayar dan berselancar/bodyboarding bisa dicoba di dekat properti ini. Kunjungi panduan perjalanan kami untuk San Diego
Peta
4041 Harney St, San Diego, CA, 92110

Yang ada di sekitar

  • Taman Peninggalan
    Taman Peninggalan
    1 mnt jalan kaki - 0.1 km
  • Whaley House Museum
    Whaley House Museum
    3 mnt jalan kaki - 0.3 km
  • Presidio Park
    Presidio Park
    3 mnt jalan kaki - 0.3 km
  • Old Town San Diego State Park
    Old Town San Diego State Park
    7 mnt jalan kaki - 0.6 km
  • Universitas San Diego
    Universitas San Diego
    4 mnt berkendara - 1.9 km

Berkeliling

  • Stasiun Washington Street - 2 menit berkendara
  • Pusat Transit San Diego-Old Town - 8 mnt jalan kaki
  • San Diego, CA (SAN-Bandara Internasional San Diego) - 16 menit berkendara

Restoran

  • Cafe Coyote
    2 mnt jalan kaki
  • Casa de Reyes
    5 mnt jalan kaki
  • Casa Guadalajara
    8 mnt jalan kaki
  • Old Town Mexican Cafe
    2 mnt jalan kaki
  • ARCO
    9 mnt jalan kaki

Tentang properti ini

Best Western Plus Hacienda Hotel Old Town

Hotel ini dekat dari Old Town San Diego State Park
Manfaatkan antar-jemput bandara gratis, layanan penatu/dry cleaning, dan perapian di lobi di Best Western Plus Hacienda Hotel Old Town. Untuk beristirahat dan rileks, kunjungi hot tub. Restoran masakan Meksiko di properti ini, Old Town Tequila Factory, menyediakan sarapan, sarapan siang akhir pekan, makan siang, makan malam, dan bersantap alfresco. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 250+ Mbps (cocok untuk 3–5 orang atau hingga 10 perangkat), dan tamu dapat menemukan fasilitas lainnya seperti bar dan pusat kebugaran.
Anda juga akan menemukan manfaat seperti:
  • Kolam renang outdoor serta kursi berjemur
  • Layanan antar-jemput terminal kapal pesiar gratis, parkir di properti, dan lift
  • Mesin jual otomatis, aula perjamuan, dan pusat komputer
  • Ruang rapat, meja pemesanan tur/tiket, dan koran gratis
  • Ulasan tamu memberikan nilai yang baik untuk the staf dan lokasi
Room features
All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Manfaat ekstra termasuk:
  • Tempat tidur lipat/ekstra (biaya tambahan) dan tempat tidur bayi (gratis)
  • Kamar mandi dengan kombinasi shower/bathtub dan perlengkapan mandi gratis
  • Lemari dan ruang baju, lemari es kecil, dan microwave

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi dan internet berkabel gratis
  • Kecepatan Wi-Fi dalam kamar: 250+ Mbps (cocok untuk 3–5 orang atau hingga 10 perangkat)
  • Tersedia di beberapa area publik: Wi-Fi dan internet berkabel gratis

Tempat parkir dan transportasi

  • Gratis antar jemput bandara pulang pergi mulai pukul 06.30 hingga 22.00
  • Gratis penjemputan dari stasiun kereta pukul 06.30 hingga 22.00
  • Antar jemput stasiun kereta pada waktu yang dijadwalkan
  • Gratis antar jemput ke pelabuhan kapal pesiar
  • Gratis pengantaran ke stasiun kereta
  • Parkir di properti (USD 30 per hari; bebas keluar/masuk)
  • Parkir mandiri terbatas di properti
  • Tersedia parkir dengan akses kursi roda

Makanan dan minuman

  • 1 bar/lounge
  • 1 restoran
  • Kopi dan teh di area umum

Restoran di properti

  • Old Town Tequila Factory

Aktivitas menarik

  • 1 bathtub air panas
  • 1 kolam renang outdoor
  • Gym

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Boks bayi dalam kamar
  • Lemari es kecil
  • Microwave dalam kamar
  • Tempat tidur lipat/tambahan (biaya tambahan)

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Buku Panduan
  • Mesin jual otomatis
  • Penitipan koper
  • Resepsionis 24 jam
  • Surat kabar gratis di lobi

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan laundry/dry cleaning
  • Layanan merapikan tempat tidur
  • Layanan pernikahan
  • Pembersihan kamar (seminggu sekali)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • Penyewaan komputer
  • Pusat bisnis
  • Ruang konferensi 279 meter persegi
  • Ruang rapat

Outdoor

  • Furnitur outdoor
  • Kursi di kolam renang
  • Pemanggang barbeku

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Antar jemput bandara dengan fasilitas difabel
  • Dapat diakses kursi roda (dengan batasan)
  • Gym dapat diakses kursi roda
  • Jalur ke lift dapat diakses kursi roda
  • Jalur kursi roda
  • Kerekan kolam renang di properti
  • Kolam renang dapat diakses kursi roda
  • Lift
  • Lounge dapat diakses kursi roda
  • Meja pendaftaran dapat diakses kursi roda
  • Pusat bisnis dapat diakses kursi roda
  • Restoran dapat diakses kursi roda
  • Tempat parkir dapat diakses kursi roda
  • Tidak ada antar jemput stasiun kereta dengan fasilitas difabel
  • Toilet umum dapat diakses kursi roda

Lainnya

  • 8 gedung
  • Aula banquet
  • Perapian di lobi
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Gratis boks bayi
  • Seprai disediakan
  • Tempat tidur lipat/tambahan (biaya tambahan)

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Kombinasi shower/bathtub
  • Pengering rambut
  • Perlengkapan mandi gratis

Hiburan

  • Film berbayar
  • TV layar datar 40 inci

Makanan dan minuman

  • Layanan kamar terbatas
  • Lemari es kecil
  • Mesin pembuat kopi/teh
  • Microwave

Lainnya

  • AC
  • Akses melalui koridor di luar kamar
  • Brankas
  • Kipas angin langit-langit
  • Kursi meja
  • Meja tulis
  • Setrika/meja setrika
  • Surat kabar gratis harian
  • Telepon
  • Telepon lokal gratis
  • Tersedia kamar terhubung

Kebijakan

Check-in

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 02.00
Check-in lebih akhir tergantung ketersediaan

Check-out

Check-out sebelum 11.00
Tersedia check-out tanpa sentuh

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari pelabuhan kapal pesiar, bandara, dan stasiun kereta api; untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, menggunakan informasi kontak yang ada dalam konfirmasi pemesanan.
Orang dewasa berusia 18 tahun ke atas harus menanggung semua kewajiban atas pemesanan yang dilakukan
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Anak-anak hingga usia 12 tahun dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya USD 25.0 per masa menginap
Boks bayi gratis tersedia atas permintaan di properti

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya parkir sendiri: USD 30 per hari (fasilitas khusus untuk keluar/masuk)
  • Biaya kasur lipat: USD 25.0 per masa menginap

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Properti ini menegaskan bahwa mereka mengikuti praktik sanitasi dari panduan We Care Clean (Best Western).
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Direkomendasikan menggunakan mobil untuk transportasi ke dan dari properti ini
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)

Properti ini juga dikenal dengan nama

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Pertanyaan umum

Apakah Best Western Plus Hacienda Hotel Old Town memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.

Berapa biaya menginap di Best Western Plus Hacienda Hotel Old Town?

Mulai 29 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Best Western Plus Hacienda Hotel Old Town pada 10 Mei 2026 mulai dari Rp2.153.268, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Best Western Plus Hacienda Hotel Old Town ramah hewan peliharaan?

Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.

Berapa biaya parkir di Best Western Plus Hacienda Hotel Old Town?

Parkir mandiri tersedia dengan biaya USD 30 per hari.

Pukul berapa check-in di Best Western Plus Hacienda Hotel Old Town?

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 02.00. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Best Western Plus Hacienda Hotel Old Town?

Check-out pada pukul 11.00.

Apakah Best Western Plus Hacienda Hotel Old Town menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara gratis.

Di mana lokasi Best Western Plus Hacienda Hotel Old Town?

Terletak di Kota Tua San Diego, hotel ini berjarak 2 km dari Old Town San Diego State Park dan Universitas San Diego. Mission Bay dan Taman Balboa juga berjarak 5 km saja.Stasiun Morena - Linda Vista berjarak 20 menit dengan berjalan kaki dan Stasiun Washington Street berjarak 25 menit.

Ulasan

Ulasan Best Western Plus Hacienda Hotel Old Town

8,4

Sangat Baik

8,6

Kebersihan

8,0

Fasilitas

8,8

Staf & layanan

8,0

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 1106 dari 1985 ulasan
Penilaian 8 - Bagus. 414 dari 1985 ulasan
Penilaian 6 - Cukup Baik. 260 dari 1985 ulasan
Penilaian 4 - Buruk. 114 dari 1985 ulasan
Penilaian 2 - Sangat Buruk. 91 dari 1985 ulasan

Ulasan

4/10 Buruk

melissa

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Parking is $30 per day and front counter staff was very rude and took forever to check us in originally had told us they would call us to check in by 3 and we got there and it was pst 4:20 and after I had to hunt down my own room and cleaning lady to ask when was my room going to be ready. She gave me an attitude and said we need to wait for a supervisor to do a walk thru first and that can possibly be another 45 mins. The hotel in its self it’s nice but it’s very outdated and can use some. Renovation specially on the restroom our shower head was leaking to the side and when we would shower all floor keep getting wet when we seen that we were frustrated and didn’t even wanna deal with the from customer service staff they als said they would put us in a better view room and we didn’t have any view at all but we were so tired that didn’t wanna deal with more waiting at that point. Over all good place but needs better management and staff training all the way around from check in staff to cleaning ladies.
Menginap 2 malam pada bulan April 2026

10/10 Sangat Bagus

Lauri

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location for local interests. Great van transportation provided to airport and it's also within walking distance to transportation center to catch trains and trollies. Rooms need a refurbishment, but overall clean and very comfy beds, nice and quiet and got a good nights sleep before heading off to airport.
Menginap 1 malam pada bulan April 2026

10/10 Sangat Bagus

Robert

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All was well, for us it was the best deal for location.
Menginap 1 malam pada bulan April 2026

6/10 Cukup Baik

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is ideal. Staff excellent. Noise level was the biggest detractor in two ways; maids pushed cleaning carts across exterior patio that rattled and rumbled on concrete outside of our door, making it difficult to hear the tv or rest. This went on thorugout the day. Also, the Disney cruise was docked in the port, and this hotel appeared to be the hotel that accommodated guests before and after the cruise. We like kids, but for two concecutive days, we had some screamers on either side of us that became annoying (often in the evenings and early mornings).
Menginap 3 malam pada bulan April 2026

8/10 Bagus

Charmaine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Airport shuttle easy to find. Everyone was helpful except for the receptionist who answered the phone when we tried to request for the shuttle
Menginap 2 malam pada bulan April 2026

6/10 Cukup Baik

Sally

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Breakfast was good room was nice except the room had smelled
Menginap 1 malam pada bulan April 2026

8/10 Bagus

Gladwyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very noisy because of the airport.
Menginap 2 malam pada bulan Desember 2025

10/10 Sangat Bagus

Denise, Sarasota

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is right in the heart of Old Town in San Diego. Everything was within walking distance. It was a wonderful, wonderful experience.
Menginap 3 malam pada bulan April 2026

10/10 Sangat Bagus

Paola

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not like other hotels, very unique environment in the best way possible! Enjoyed the stay, the staff were kind and the food for the breakfast buffet was delicious! I would recommend to anyone visiting San Diego! Within Old Town so we were able to walk around and visit all the shops in the area and have some delicious food at a local restaurant! Great time, I am looking forward to visiting again!
Menginap 1 malam pada bulan April 2026

10/10 Sangat Bagus

marquessa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was very clean ; bathroom door is more of a slider - and did not work great, but the buildings are older so that wasn't a big deal - just had to maneuver it to open and close a bit. The A/C was fantastic! The bed and pillows were very comfortable. The property itself is beautiful, but it can be tricky finding your way around. Walking distance to all the best spots in Old Town is a bonus!
Menginap 1 malam pada bulan April 2026

2/10 Sangat Buruk

Ian, Redmond

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central to Old Town and pretty much the only reason to stay here. Their self parking garage is now a high priced lot charging as much as $30 a day, and they lie to more frequent guests and claim the recent change has always been this way (it has not). Most recent stay - phone in room does not work, no soap in bathroom, no waste basket in bathroom, complimentary dispensers in shower were empty and had not been refilled. There is always something broken or missing in every room I've ever stayed in (I've stayed here many times). Vending machines are routinely empty or not working and won't accept payment. Basically, this place is extremely poorly run and pretty run down, they're surviving on location alone. I've had enough and won't be back.
Menginap 1 malam pada bulan Maret 2026

2/10 Sangat Buruk

Michael

Bepergian bersama teman
Disukai: Staf & layanan
There was no hot water for the whole hotel. You could not take a shower. The front desk said they would get someone in the morning. For a large hotel you would think they would get somebody right away. The hotel is rustic. The bathrooms are old and the vent fan was loud. Our room was one of six buildings requiring us to walk to the last building. We had to go up three small elevators and our room was the last one on the floor. The room was quiet however. If you like old rustic hotels it might be nice. It does fit in with Old Town
Menginap 1 malam pada bulan April 2026

2/10 Sangat Buruk

Jennie

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I have stayed at this hotel many times and I was thoroughly disappointed. The hotel is rundown and poorly maintained. My room was filthy. I found a big bug in my bed. Then I discovered food crumbs along the wall next to bed. The sink was clogged the entire time. The only good thing about this place was the tortilla factory where I got a free breakfast which was mediocre. I complained at the front desk and all they did was say sorry about that. No offer for a voucher or refund or even a discount. I will never stay there again. I even complained to Expedia after I didn’t get any help from the hotel staff, which were actually very rude and they tried to call the hotel to try to straighten things out and they hung up on them, very unprofessional.
Menginap 1 malam pada bulan April 2026

6/10 Cukup Baik

Pamela S

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The property is beautiful on the outside and well maintained. The rooms were kinda of grubby. The chairs and carpet in the room were stained and dirty. No way would I have used the chairs! The bed and sheets were clean though. Plus the furniture was scratched and felt unclean.
Menginap 1 malam pada bulan April 2026

2/10 Sangat Buruk

Carlos

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very disappointing and concerning experience at this hotel. After staying overnight, we discovered visible mold growing along the baseboards and wall near the air conditioning unit. This was not a minor issue—it appeared to be long-standing and clearly had not been properly addressed. The condition of the room was unacceptable and raised serious health concerns. What made this even more troubling is that we were traveling with our 3-year-old and 5-month-old baby, which made the situation especially unsafe. Had we known about this beforehand, we would not have stayed in the room. We brought this to the hotel’s attention and, while they acknowledged the concern, they did not provide a meaningful resolution. I would strongly recommend that future guests carefully inspect their rooms, particularly around moisture-prone areas like AC units and baseboards. This experience fell well below expectations, especially when it comes to basic cleanliness and safety.
Menginap 1 malam pada bulan April 2026

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shuttle was easy to access. The staff was friendly.
Menginap 1 malam pada bulan April 2026

6/10 Cukup Baik

zeny

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Didn’t utilize the shuttle. Someone picked me up . For the return flight …I wish you change the drop off time . Our flight was at 6: am and shuttle service don’t start the same time .. For the cleanliness, I wasn’t happy especially the afternoon I checked in . The staff assigned meamd my husband in the room that’s way out to the bldg 600 (604) . I told her I have problems with my hips and my knee and that I cannot walk that far and yet she put us all the way almost to the end of the building.. my husband is walking with a cane . when I got into the room, what we had was just two towels , ONE wash cloth, the towel for the bath mat is very very flimsy. Also, there was no lotion and no bar of soap in the lavatory. I don’t think that room was even ready. Also on the bathtub, the faucet was leaking so the water doesn’t go up all the way to the shower. The faucet in the bathtub is nonstop, dripping and dripping night long. I was very disappointed. I complained about it, but I was so tired to be walking again going down. I was told that they’re gonna try to move me the next day.. it was an awful terrible night. I had very bad cramps from walking that far plus with the stairs are too high. The elevator going to the dining area wasn’t working. The parking was not that bad though .
Menginap 3 malam pada bulan April 2026

8/10 Bagus

Marie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The parking is in a garage and the property has many different floors and they put you as close to your room as possible. The grounds are beautiful and it’s perfectly situated to walk around Old Town. The bathroom is showing its age but it’s a comfortable room. The staff is very nice.
Menginap 1 malam pada bulan Maret 2026

4/10 Buruk

Claudia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel needs updating. Sad dingy rooms. Staff very kind.
Menginap 5 malam pada bulan April 2026

8/10 Bagus

Leticia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I forgot how difficult it was for me to climb stairs. If you are in a wheelchair or have any type of physical disability, you will need to get a room on the 1st floor. There is an elevator, but it will only take you to the 2nd floor and a room there would be perfect as well. The outside of the hotel is beautiful. Plenty of areas to sit and and just enjoy.
Menginap 2 malam pada bulan April 2026

6/10 Cukup Baik

Rosie

Disukai: Staf & layanan
yes parking was good
Menginap 1 malam pada bulan April 2026

10/10 Sangat Bagus

LILIANA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are a good size! Parking you have to pay $30 overnight and it is close and safe. The location is actually perfect, walkable to all the good stuff in old town. The pool is warm. The price is worth it, the breakfast that is included is much better than other hotel breakfast. Will come back.
Menginap 1 malam pada bulan April 2026

4/10 Buruk

Julio

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Update towels, bed sheets, mattress, Room was dirty and bed sheets
Menginap 2 malam pada bulan April 2026

4/10 Buruk

Werner

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Personal am Telefon unfreundlich. Bei der Bestellung des Flughafentransfers >15min in der Warteschleife. Dann Auskunft, Shuttle kommt in 30min. Nach 1h Wartezeit erneuter Anruf mit Warteschleife. Shuttle kam dann nach 1:15h. Transfer für den kommenden Morgen nicht möglich. Zu 6:00 morgens am Airport gibt es noch keinen Shuttleservice.
Menginap 1 malam pada bulan April 2026

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot
Menginap 1 malam pada bulan April 2026