2/10 Sangat Buruk
Jim
Bepergian bersama keluarga
23 Okt 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Let’s start with desk staff! They will do something about your issue with your room! But if they checked before customer goes in it would save them a lot of time! Instead you’ll find them on there phones at the desk waiting for your complaint. Very Disappointing!
As family coming from out of state and in state we rented 4 rooms. #1. Room had diaper on the bulb portion of a bed side lamp, drawers were broken, tv had use two remotes to function, they advertise a kitchen area, but don’t not supply any cookware or utensils! (“That is not our responsibility”) then why show it in your ads? Sower door has a gap so large you have to point shower head to the wall or risk flooding the bathroom! Large seal missing! Room was issued 3 towels 2 bath and 1hand towel not mat for the floor no wash cloth? Spent the one night and asked for a functioning room! Had to wait until after check in time to verify but they did move us for the night! Room #2. Bathroom door had to be lifted up to close,8ft large valance left behind by maintenance personnel, had to remove it myself. Room #3 Anon smoking room that smelled of fish it was very over powering odor Room #4 no issues. In all very unsatisfactory condition to the property as a whole.
Management could do better for patrons even for a budget hotel!
Jim
Menginap 2 malam pada bulan Oktober 2025
