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Ulasan untuk Manchester Grand Hyatt San Diego

4 out of 5
Manchester Grand Hyatt San Diego
1 Market Pl, San Diego, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 2245 dari 3248 ulasan" "
Penilaian 8 - Bagus. 547 dari 3248 ulasan" "
Penilaian 6 - Cukup Baik. 220 dari 3248 ulasan" "
Penilaian 4 - Buruk. 132 dari 3248 ulasan" "
Penilaian 2 - Sangat Buruk. 104 dari 3248 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Rizvi

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
After paying close to an arm and a leg per night at a 4 star hotel, you dont expect to run into conditions of those that replicate a stay at a 2 star or better yet, a motel. Unfortunately for me and my girlfriend, thats exactly what happened. Paid extra to get a corner room with floor to ceiling type windows but, the windows were dirty. The handle to one of the drawers that was supposed to fixated in a horizontal position was damaged and hung loosely vertical instead. The mirror in the bathroom had what seemed to be, burn damage from the LED lighrs behind it? So as a layer of mirror film was burning away, you could see the wall in the back. And it was burning away in several places. The condition of the room from afar looked clean but as you got close and personal. All the wear was more than visible. There were so many other options for us to stay this weekend and it seems like we fell victim to catfishing from a hotel. Probably wouldn't stay here but we fell in love with the modernized lobby and view from the rooftop bar. Oh and did I say this was an Anniversary surprise from me to my girlfriend?
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and amazing staff
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Hillary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Alejandro

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 1 Mei 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

10/10 Sangat Bagus

Lou

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and amenities. Room furniture a little tired but excellent housekeeping.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 29 Apr 2024
Thank you for your feedback on your recent stay at our hotel. We're delighted you enjoyed our location and amenities, and appreciate your compliments on our diligent housekeeping team. We acknowledge your note on the furniture and are excited to share that updates are planned in our upcoming renovations. We value your input as it guides our enhancements and look forward to your next visit.

10/10 Sangat Bagus

Manabu

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 star. But 4 star for parking and no spa for wife. But again, this is 5 star for me as the front desk was accommodating and made sure we were taking care of. Balmain products smelled so good. The pool was fantastic! Even in 60 degree weather and overcast, the pool was well heated and the jacuzzi was welcoming. I swam with my son for at least an hour without getting cold! This was so underused because people think it would be too cold. Glad I listed to my 5 year old. The view from 24th floor was amazing. The Market store was open 24/7 and wife thought it was faster and cheaper to get our eat in meal here instead of room service. You’ll save a little this way. We went to the zoo and took our car there. Big mistake on a clear Saturday afternoon! I’d suggest the satellite parking or ride share. Overall, this hotel is top notch. Our dog loved it here too! Just go across the street on the other side of the track to walk the dog in MLK promenade. Many inspirational quotes from the great man. Would definitely stay here again. Parking a little light but there was a convention here. Chargers were always full so make sure you charge before you get here and have charge left to charge elsewhere when you leave.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 29 Apr 2024
Thank you for your detailed feedback and for highlighting your positive experience with our front desk team, the amenities, and the heated pool. We're thrilled to hear that your stay was enjoyable, including the view from the 24th floor and the convenience of our 24/7 Market store.We acknowledge your concerns about parking and the absence of a spa. Rest assured, we are planning an upcoming renovation that aims to enhance our facilities and services. Your suggestions for parking and transportation are greatly appreciated and useful for improving our guest experience.We're glad your family, including your dog, enjoyed their time and the nearby MLK promenade. We look forward to welcoming you back to our hotel for another exceptional visit.

2/10 Sangat Buruk

Catherine

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 30 Apr 2024
Thank you for taking the time to share your rating. We are genuinely concerned to learn that your experience did not meet your expectations. Our team is dedicated to ensuring the comfort and satisfaction of our guests, and your feedback is crucial in guiding our efforts, especially as we approach our upcoming renovations. We hope to have the opportunity to provide you with a much-improved experience on your next visit.

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 28 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

4/10 Buruk

Junhyuk

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Broken sink in room so we requested a change in room. Got obstructed view in a different tower (this was more city view) despite paying for bay view, for which we paid a premium. Feel like the staff was trying to gaslight us into thinking we were getting same value for what we paid. Curtains are also very dusty and broken.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 28 Apr 2024
Thank you for sharing your experience with us. I'm sorry to hear about the issues with the sink and the room change that did not meet your expectations for the bay view. We take your feedback seriously and are in the planning stages of renovations to address these concerns. I apologize for any inconvenience and hope to better meet your expectations in the future.

6/10 Cukup Baik

james

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The hotel was nice, my only complaint is that for the price of the rooms I would think they have better upkeep of them, we had wallpaper in the bathroom coming off the walls, the night stands had chunks of wood missing from the corners , for the price not sure I would stay there again
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 25 Apr 2024
Thank you for sharing your feedback on your recent stay at our hotel. We're sorry to hear that the upkeep of the room did not meet your expectations, particularly with the wallpaper and night stands. Please know that we are planning renovations to enhance our guestrooms and overall experience. We appreciate your thoughts, as they are crucial in helping us improve.

2/10 Sangat Buruk

dawn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Major plumbing issues, food not fresh, wildly expensive parking
Menginap 2 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 25 Apr 2024
Your feedback is important to us so we may continuously improve and enhance your experience.

10/10 Sangat Bagus

Isis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 25 Apr 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

8/10 Bagus

Eric, Peoria

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
We've been coming here for the past 8 years and have never had a negative thing to say about this place. Everything is always exceptional from staff to the outdoors of this place but this time it was different. We ALWAYS have breakfast at their buffet and enjoy their omelette station. This weekend the lady "Shawna" that was working the station was VERY rude, not only to my family (first timers at the hotel) but to everyone who came to ask for an omelet. She seemed like she was irritated and bothered that she had a line of people asking for omelettes. 2 of my family members ended up leaving the line because she was making rude comments to the rest of us. I was pretty disappointed because it was my parents first time and she made it an uncomfortable experience. The waiter on the other hand was so nice as they have always been for the past 8 years. To be quite honest it was such a dissapointment to my family that the tab was $100 and they only ate the buffet because of the cook. Not sure if I'll be dining in if she's ever the cook there anymore.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 23 Apr 2024
We sincerely apologize for the disappointing service at our breakfast buffet. Your feedback is invaluable and we've taken immediate steps to address the issue. Thank you for your loyalty over the years, and we hope to have the opportunity to better serve you in the future

10/10 Sangat Bagus

Antonello

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location on Seaport Village
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 23 Apr 2024
Thank you for your feedback! We hope to welcome you back again for another great stay!

10/10 Sangat Bagus

Rodney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 23 Apr 2024
Thank you for your feedback! We hope to welcome you back again for another great stay!

8/10 Bagus

Lazar, Yorba Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Na
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 22 Apr 2024
Thank you for your feedback! We hope to welcome you back again soon!

10/10 Sangat Bagus

Johanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location....a bit pricey..
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 21 Apr 2024
Thank you for your feedback! We hope to welcome you back soon!

10/10 Sangat Bagus

Douglas Charles, Menlo Park

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location. Great views.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 15 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

6/10 Cukup Baik

Denise

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The elevator system was a nightmare!!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 15 Apr 2024
Your feedback is important to us so we may continuously improve and enhance your experience.

10/10 Sangat Bagus

Cathy

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 18 Apr 2024
Thank you for your feedback! We hope to welcome you back again soon!

8/10 Bagus

Perry

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Great location. Clean hotel, however it was pretty pricey. $65.00 valet charge & a $45.00 destination fee was very excessive.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 15 Apr 2024
Your feedback is important to us so we may continuously improve and enhance your experience.

8/10 Bagus

Andrea

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was lovely and we had a fantastic view of the bay. Only wish was that there would have been a place for a drink open later than 11:00.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 15 Apr 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

8/10 Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 15 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
awesome hotel stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 15 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Sandi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Too notch property with fantastic location and gorgeous views.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Andrew pada tanggal 15 Apr 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

2/10 Sangat Buruk

Michael

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
When we checked in they said they overbooked the hotel and all four of our KING bed rooms were now 2 Doubles. I was furious that I spent all that money for doubles instead of kings. The staff was dismissive and rude and I had to argue with them for them to even consider compensation. In which they only provided a free breakfast. Disappointing from such a higher class hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 14 Apr 2024
Thank you for your feedback. We apologize for the inconvenience and disappointment caused during check-in and the handling by our staff. Your comments are crucial to our efforts to enhance guest satisfaction. We are committed to improving and hope to provide a better experience in the future.

10/10 Sangat Bagus

Jamahl, Verona

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was outstanding, very nice clean fancy hotel in great spot in downtown San Diego.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 13 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!!

10/10 Sangat Bagus

Shabnam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful, clean and friendly!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nyree pada tanggal 11 Apr 2024
Thank you for taking time to provide your feedback! We hope to welcome you back for another great stay!

10/10 Sangat Bagus

Thomas, Alamo

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 11 Apr 2024
Thank you for taking time to provide your feedback! We hope to welcome you back for another great stay!

8/10 Bagus

William

Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 27 Apr 2024
Thank you for providing your feedback! We hope to have you back again soon!

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room seemed dated but the rest of the facilities, staff and surrounding area made up for what was lacking in the room. The entrance is grand and the restaurant on the first floor served delicious meals and snacks that worked nicely when it was too late to dine out. We loved the location, especially the shopping and the coffee in the nearby marina area. We will definitely be returning to this area in San Diego and booking this hotel again.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 6 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Kim

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property! Great location with lots of eating a shopping close by. The staff is super friendly and professional. I would definitely recommend staying here!!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 6 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Jaime

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very nice hotel with great amenities. Not the most exciting or walkable location but it isn't too bad. Would definitely go back with all of that in mind, just was hoping to be able to walk more places!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Andrew pada tanggal 5 Apr 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

10/10 Sangat Bagus

Osvaldo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 6 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
We had a wonderful time staying there it was our first time in our honeymoon we would love to come back
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Andrew pada tanggal 5 Apr 2024
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

10/10 Sangat Bagus

Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 5 Apr 2024
Thank you for your feedback! We hope to welcome you back soon for another great stay!

10/10 Sangat Bagus

Gonzalo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo nos gusto
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
¡Le agradecemos sus comentarios! Esperamos poder volver a proporcionarles una estadía aun mejor en el futuro.

10/10 Sangat Bagus

dave

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 25 Apr 2024
Thank you for your feedback! We hope to have you back again soon!

8/10 Bagus

Christina D

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice views
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

6/10 Cukup Baik

Azadeh

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for providing this feedback. We apologize for any issues you encountered here with us. We hope that you will return for an improved experience.

10/10 Sangat Bagus

Shirley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family an I enjoyed the breakfast time at the terrace!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

8/10 Bagus

Brenda

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
poor quality pillows. cracked bathroom sink. kind of surprised as this is supposed to be a grand Hyatt 🤔
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for providing this feedback. We apologize for the issues in your room and will use your feedback to make improvements. We hope that you will return for an improved experience.

10/10 Sangat Bagus

Lori

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hyatt Grand Manchester was wonderful. Beautiful views, well appointed and friendly staff.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

10/10 Sangat Bagus

Tiare Stephanie León

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 21 Apr 2024
Thank you for your feedback! We hope to welcome you back soon!

10/10 Sangat Bagus

Luis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 4 Apr 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

10/10 Sangat Bagus

Nune

Love it
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 1 Apr 2024
Thank you for your feedback! We hope to have you back soon!

10/10 Sangat Bagus

Misty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 1 Apr 2024
Thank you for your feedback! We hope to have you back soon!

8/10 Bagus

Mary Ruzel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nice bay view
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 30 Mar 2024
Thank you for your feedback! We hope to welcome you back for another great stay!

8/10 Bagus

Kelly, San Diego

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The room was fine for the night but there is a stuffy/vaguely smoky smell in the room. When the AC runs it causes a buzzing hum due to vibrations rattling a part of the window. Location is great - came for a Padres game. Hotel entrance/lobby is impressive.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nyree pada tanggal 30 Mar 2024
We are so sorry to hear your room fell short of our standards and your expectations. We will use your feedback to improve. We hope to welcome you back for an improved experience!