4/10 Buruk
Teresa
6 Apr 2026
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
While the hotel was clean and the staff were pleasant there were a lot of issues with my stay. Overall, there’s a lack of maintenance and care at this property. I typically don’t leave negative reviews but there were so many challenges to note. First, the AC was not working for the three nights of my stay. I tried calling front desk about it three times over the course of 6 hours. They said they’d get back to me, they didn’t until I went to talk to them in person. The staff said they would try to move me to another room and it never happened so my room was 79-80 degrees all day and night despite being given a (loud) fan.
I was hoping to work in my hotel room on the Friday daytime but there was no chair (like in the photos) at the table in my room.
Everytime I ran water in the sink the drain smelled absolutely rotten.
The ice machine wasn’t working on my floor.
After getting housekeeping on the second day, they took my hand towel and face washing towel but didn’t replace them so I used the same singular towel for everything. Glassware also wasn’t replaced.
Finally, (I recognize it was out of their control and could not be anticipated) a car ran through the front of the hotel during my stay - needless to say that the lobby was turmoil during my last night and morning there.
Teresa
Menginap 3 malam pada bulan April 2026
