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Ulasan untuk Hotel El Convento

4.5 out of 5
Hotel El Convento
100 Cristo St, San Juan

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 617 dari 1009 ulasan" "
Penilaian 8 - Bagus. 207 dari 1009 ulasan" "
Penilaian 6 - Cukup Baik. 89 dari 1009 ulasan" "
Penilaian 4 - Buruk. 58 dari 1009 ulasan" "
Penilaian 2 - Sangat Buruk. 38 dari 1009 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Laurie, Brooklyn Park

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In the heart of everything !
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 27 Mei 2024
Thank you Laurie!Henry NeumannGeneral Manager

8/10 Bagus

Alexandrea

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Clean older property nestled in the middle of old San Juan walking distance to main attractions. Adored the aesthetic & convenience. Although there is no where to park there is a affordable parking garage located about two blocks away from property. Pool is small but has character & staff was very attentive. We’d leave & come back to cleaned room with chocolates on the pillow. This place has a lot of character & is perfect for a couple wanting a romantic getaway but would not recommend for bigger groups looking to party.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 26 Mei 2024
Thank you for staying with us.We are glad you enjoyed the stay.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Sergii

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 26 Mei 2024
Hi Sergii,Thank you for staying with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was above and beyond. Hotel is beautiful. Rooms were nicely updated and clean each day. Courtyard was very nice and comfortable l. We would only stay here next time in San Juan.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 26 Mei 2024
Thank you Peter,We are glad you enjoyed the stay with us.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Nichole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is beautiful and the staff was so wonderful! Our hotel room was a decent size and beds were comfortable. Great bar, great restaurant food options. The hotel has a relationship with Marriott courtyard in isla verde so we took advantage of that and went to the beach there. It was beautiful and we had access to the lounge chairs, umbrellas and towels. Would definitely stay here again!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 23 Mei 2024
Thank you Nichole!We appreciate your visit and wonderful review. Looking forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 23 Mei 2024
Thank you Richard!We appreciate your stay with us.Henry NeumannGeneral Manager

4/10 Buruk

Christina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room service from Níspero, the hotels home restaurant is terrible. White toast with bruschetta, rotten avocado with tuna tartare, bread with burger was stale, no cutlery provided.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 21 Mei 2024
Hi Mrs. Franquiz,Thank you for staying with us. Your experience is not the norm at our hotel. I spoke with our Guest Services Manager, Josan, who spoke with you yesterday. He stated that he offered a resolution, and that you were happy with it. We will use your feedback to improve the stay of future guests at our hotel.Thank you,Henry Neumann General Manager

8/10 Bagus

stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location in Old San Juan. Stayed here for a wedding in the Hotel. Reception there was fantastic! The Hotel was an old Nuns Convent restored to a Hotel with its original vibe and the area surrounding it still has the original vibe of and older Puerto Rico. It has 5 stars but don’t expect a US version but a quaint and comfortable older rendition of the past with modern comfort.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Hector

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Classic Beauty
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 12 Mei 2024
Thank you Hector!We appreciate you staying with us.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Kristin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel El Convento is centrally located in Old San Juan. Staying here is a wonderful option if you like history and amenities combination.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 10 Mei 2024
Thank you Kristin!We appreciate your stay with us and you taking the time to recommend us to future guests.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Paula

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
me encanto, una propiedad que mantiene la historia pero también lo moderno.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 7 Mei 2024
Muchas gracias Paula!Esperamos su proxima visita,Henry NeumannGerente General

10/10 Sangat Bagus

Timothy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a beautiful property in a great location. Efforts are made to keep street noise down. Staff is friendly. Building is beautiful. Our room was a bit plain, but it was comfortable and well maintained.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 5 Mei 2024
Thank you Timothy,We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We’ve been coming here for over 20 years. Our favorite place!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 5 Mei 2024
Hi Ann!Thank you for marking us your hotel in Puerto Rico!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jason, Methuen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The former 1600's covenant turned hotel was quite special
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Henry pada tanggal 5 Mei 2024
Hi Jason,Thank you for staying with us.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location! Helpful employees!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
Thank you Jane!Henry NeumannGeneral Manager

8/10 Bagus

Richard

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful and unique hotel in the heart of Old San Juan. Nicely updated, but expect things to occasionally work poorly. Staff was excellent.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
HI Richard!We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Macey

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice and staff is welcoming and helpful. We had a family room which is two a joining rooms. They had high ceilings, luxury linens, each room had its own bathroom—very nice. Oh, they even provide a nice hair straightener! Which is nice when you’re from the US. So you don’t have to have a converter. The only thing I didn’t realize when booking was that the street the hotel is on doesn’t allow cars so you have to be dropped off around the corner. But we saw when we got here that it isn’t really a big deal. We also got breakfast with our room and this location was perfect for walking to many sights and for great restaurants.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 27 Apr 2024
Thank you Macey!We are delighted you and your family enjoyed the stay at our hotel!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Pedro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Will stay with in the near future!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 26 Apr 2024
Gracias Pedro!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful experience - great location, beautiful hotel, and the staff were exceptional!
Menginap 7 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
Thank you Michele!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Gregory

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly and attentive staff. Beautiful historic hotel with open courtyard / standard room was pretty basic inside but comfortable. Perfect location in OSJ for walking to restaurants, attractions, etc. Wine and cheese every day at 5! Would definitely return.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
Thank you Gregory!We are happy you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Angelina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Small issue at check-in but staff was able to fix quickly. Very convenient location and great onsite restaurants that can cater to any food preferences. Valet attendants were very helpful with directions, recommendations and hailing taxis for us. Room was charming and very nice. Bathroom could be bigger but that’s a personal preference and wasn’t a deal breaker. Beds were comfy and fans on the ceiling were quiet and great. Overall very happy and will stay there again.
Menginap 5 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sheila

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property. Pool was too small and few shaded mats with one umbrella broken so hard to sit out on lounges without a sun shade. Towels for pool plentiful. Slow service for breakfast waiter never came over even after asking so we ate elsewhere. On the whole I would stay again as I loved cleanliness kind staff ambience and safety of hotel(you needed key to get to room floors on elevator). Also a nice vibe lots of weddings are held hear and next to lots of shops and restaurants. Nice touch that wine and chees complimentary daily.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 14 Apr 2024
Thank you Sheila,We appreciate your stay with us and your feedback. Your satisfaction is of the utmost importance to us. Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We absolutely love the hotel. The Area. The church. Everything was perfect. I’m a proud Puerto Rican this trip was everything. Thank you El Convento we look forward to coming back soon.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 13 Apr 2024
Thank you Jennifer,We are delighted you enjoyed the trip. Have a great day!Henry NeumannGeneral Manager

10/10 Sangat Bagus

John

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel is very nice and conveniently located to downtown restaurants and tourist attractions.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 9 Apr 2024
Thank you John,We appreciate your stay with us and excellent review.Henry NeumannGeneral Manager

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff and restaurant employees went above and beyond
Menginap 2 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 8 Apr 2024
Thank you David!We appreciate you recognizing the service provided by our team.Have a great day!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Bruce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great facility, location, and service.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 5 Apr 2024
Thank you Bruce!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

William

Beautiful historic hotel in the heart of Old San Juan. My only regret is not staying longer.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Henry pada tanggal 4 Apr 2024
Thank you William!We look forward to your next stay with us!Henry NeumannGeneral Manager

6/10 Cukup Baik

Angelina

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
Thank you for staying with us!Henry NeumannGeneral Maager

10/10 Sangat Bagus

Nicholas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed our stay! Friendly staff, plenty walkable location, and amazing food and views nearby!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 2 Apr 2024
Thank you Nicholas!We are glad you enjoyed the stay at our hotel!Henry NeumannGeneral Manager

2/10 Sangat Buruk

Jorge

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 2 Mei 2024
Hi Jorge,Gust satisfaction is of the utmost importance to our team. Would love to learn more about your stay.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff were very helpful, professional and kind.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 28 Mar 2024
Hi Jason!Thank you for staying with us!Henry NeumannGeneral Manager

6/10 Cukup Baik

jorge

Ustan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 26 Mar 2024
Thank you for staying with us Jorge!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 25 Mar 2024
Thank you Thomas,We appreciate your stay with us.Thank you,Henry NeumannGeneral Manager

10/10 Sangat Bagus

Samantha, Riverside

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved staying at this hotel, it’s a beauty old convent and is right in the heart of old San Juan. We paid an extra $75 a night to upgrade to a suite as the queen beds were v small. Definitely worth pre-booking dinner in San Juan as many restaurants were fully booked. The staff were very helpful and friendly and we would definitely return
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 18 Mar 2024
Hi Samantha,Thank you for the stay and for taking the time to post a review. We are delighted you enjoyed the visit to our hotel. Thank you,Henry NeumannGeneral Manager

10/10 Sangat Bagus

Ricardo, San Dimas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the fact that El Convento is a piece of history in the Old San Juan, and functioning as a high end hotel. Staff was super friendly!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 18 Mar 2024
Thank you Ricardo!We are glad you enjoyed our location and the service provided by our team.Henry NeumannGeneral Manager

10/10 Sangat Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely setting. Modernized rooms with period common spaces. Nice sitting areas on 3rd floor and beautiful patio bar and restaurant. Excellent staff, though the dining room is slow on weekends.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 18 Mar 2024
Hi Pamela!Thank you for staying with us. We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

8/10 Bagus

Ernestina

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Lori

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
We were happy with our stay at El Convento. Our room was clean, and the beds were very comfortable. There was a wedding, but we did not hear any noise at all. Location is perfect, central to Old San Juan. If you want to explore on foot, this is the place to stay. Our only issue was that we had to park about three blocks away, but it was definitely worth the trouble. Loved the wine/cheese reception. Great restaurants nearby
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 15 Mar 2024
Thank you Lori!We are delighted you enjoyed the stay with us. As you mention, the hotel has a privileged location in the heart of Old San Juan. We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jerlisse

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property. Staff was excellent.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 14 Mar 2024
Thank you Jerlisse!Henry NeumannGeneral Manager

8/10 Bagus

Jennifer

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

JUAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 9 Mar 2024
Gracias Juan!Henry NeumannGeneral Manager

10/10 Sangat Bagus

david, HOLLYWOOD

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
PERFECT HOTEL IN THIS PERFECT COLONIAL JEWEL OF A CITY
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 8 Mar 2024
Thank you David!Have a wonderful day,Henry NeumannGeneral Manager

10/10 Sangat Bagus

pablo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very pleasant stay. Staff was wonderful and the hotel facilities were beautiful.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Henry pada tanggal 7 Mar 2024
Gracias Pablo!We are delighted you enjoyed staying with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Xueying

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

henry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was helpful and sweet
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Henry pada tanggal 4 Mar 2024
Thank you Henry!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Annemarie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique experience
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Henry pada tanggal 3 Mar 2024
Thank you Annemarie!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Diana M

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very pretty hotel in the heart of Old San Juan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Henry pada tanggal 29 Feb 2024
Thank you Diana,We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Sangat Bagus

Jane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This property is quite unique. Staff were great. Would definitely stay there again
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Henry pada tanggal 28 Feb 2024
Thank you Jane!We look forward to your next stay at El Convento!Henry NeumannGeneral Manager

8/10 Bagus

Robin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Henry pada tanggal 28 Feb 2024
Thank you for staying with us Robin!Henry NeumannGeneral Manager

8/10 Bagus

Doug

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed the modern quiet clean room with comfortable bed and pillows. It had thoughtful lighting and plenty of outlets. Staff was initially helpful and friendly.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Henry pada tanggal 27 Feb 2024
Hi Doug,Thank you for staying with us. We are glad you enjoyed the new rooms!Henry NeumannGeneral Manager