Hotel Keluarga di San Mateo

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"The staff was very friendly, very accommodating to our request for a ground level room, and check in was super quick! "

"Staff were extremely nice, the rooms were pretty clean as well. Breakfast was great considering they had many options "

"Our stay was flawless from start to finish. The customer service agent who checked us in was friendly and professional. He was very respectful of our service dog. We loved the snack shop downstairs. The breakfast manager was extremely friendly and welcoming. The breakfast had great options. We opted to just pay the 9$/kid and us adults just had leftovers from dinner and free coffee because 24/person for adults was more than we wanted since we weren't very hungry. Lastly, when we were a little...

"Everything "

"Brooke was awesome in the Cafe. She had an extremely busy morning and despite several people being rude to her, she conducted herself very professionally. "

"I really liked the fact that they had a room for me every time I called in "

"Terrible! Dialup would be a better option than the “guest” wifi. Very outdated rooms, including the window unit ac/heater directly from the 80’s. The provided breakfast is a joke. It’s a wide selection of TOAST. Hotel does not provide water to drink, even with breakfast. Instead, they kindly point you to the vending machine. To top it all off, you are also charged an additional parking fee of $12...for what?! Get your $’s worth and stay at the holiday inn next door. "

"Good "

"It is a typical motel, no services. The neighborhood is mot exceptional. The place looks slightly better than a regular motel, has some outside design towards the main street."