Captain Morgan's Retreat

Properti bintang 3.5

Pilih tanggal untuk melihat harga

Ulasan

8,0 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • AC

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 12 dari 12 kamar

Beach Cabana

9,4 dari 10
Sempurna
(3 ulasan)

Unggulan

AC
Dapur mini
Kulkas mini
TV layar datar
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
  • 39 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king

1 Bedroom Villa

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Ruang makan terpisah
Ruang duduk terpisah
AC
Dapur mini
Kulkas
TV layar datar
Kamar tidur terpisah
Kipas angin langit-langit
  • Pemandangan laut sebagian
  • 63 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king dan 1 tempat tidur sofa double

2 Bedroom Condo

8,0 dari 10
Sangat bagus
(1 ulasan)

Unggulan

Ruang makan terpisah
Ruang duduk terpisah
AC
Dapur
Kulkas/freezer ukuran standar
TV layar datar
2 kamar tidur
Kipas angin langit-langit
  • 150 meter persegi
  • Kapasitas 6
  • 1 king dan 2 double

Kabin Deluks

8,0 dari 10
Sangat bagus
(3 ulasan)

Unggulan

AC
Dapur mini
Kulkas mini
TV layar datar
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Pembuat kopi/teh
  • Pemandangan samudra
  • 39 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen dan 1 tempat tidur sofa double

Suite, 1 kamar tidur

10,0 dari 10
Sempurna
(2 ulasan)

Unggulan

Ruang duduk terpisah
AC
Dapur mini
Kulkas mini
TV layar datar
Tempat tidur sofa - double
Kamar tidur terpisah
Kipas angin langit-langit
  • 51 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen

Bungalow Keluarga

Unggulan

AC
Dapur mini
Kulkas/freezer ukuran standar
TV layar datar
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Microwave
  • Pemandangan samudra
  • 56 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 2 double

Suite, 2 kamar tidur

Unggulan

Balkon
AC
Dapur mini
2 kamar tidur
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
Pijat dalam kamar
  • Pemandangan samudra
  • 2 kamar tidur
  • Kapasitas 6
  • 2 king dan 1 tempat tidur sofa twin

Suite Eksekutif

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

AC
Dapur mini
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
Pijat dalam kamar
Brankas dalam kamar
  • Pemandangan samudra
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king dan 1 tempat tidur sofa twin

Studio Klasik

Unggulan

AC
Dapur mini
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
Layanan pembenahan kamar harian
Brankas dalam kamar
  • Pemandangan samudra
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Studio Suite Standar

Unggulan

AC
Dapur mini
Kamar tidur terpisah
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
Layanan pembenahan kamar harian
Brankas dalam kamar
  • Pemandangan samudra
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king dan 1 queen

Studio Standar

Unggulan

AC
Dapur mini
Kipas angin langit-langit
Kamar mandi pribadi
Peralatan masak/makan
Layanan pembenahan kamar harian
Brankas dalam kamar
Pijat dalam kamar
  • Pemandangan laut
  • Kapasitas 2
  • 1 king

Studio Suite Standar

Unggulan

AC
Dapur mini
Kipas angin langit-langit
Peralatan masak/makan
Layanan pembenahan kamar harian
Brankas dalam kamar
Pijat dalam kamar
  • Pemandangan laut
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king dan 1 queen
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Tentang kawasan sekitar

Terletak di San Pedro, Captain Morgan's Retreat berada di pantai. Keindahan alam kawasan ini dapat Anda nikmati di Karang Penghalang Belize dan Secret Beach. GoFish Belize dan Rumah Budaya San Pedro juga patut untuk dikunjungi. Menyelam dan tur perahu menawarkan kesempatan menarik untuk menjelajahi perairan sekitar, atau Anda juga bisa bertualang dengan jalur hiking/sepeda dan penjelajahan gua yang berada tak jauh. Kunjungi panduan perjalanan kami untuk San Pedro
Peta
Captain Morgans Retreat, San Pedro

Yang ada di sekitar

  • San Pedro Beach
    San Pedro Beach
    10 mnt berkendara - 3.6 km
  • Awesome day snorkeling four sites. Who knew I'd be bear hugging a nerf shark that day!
    Konservasi Laut Hol Chan
    11 mnt berkendara - 3.2 km
  • Balai Kota San Pedro
    17 mnt berkendara - 5.7 km
  • San Pedro Belize Express Water Taxi
    20 mnt berkendara - 7.1 km
  • Secret Beach
    21 mnt berkendara - 9.4 km

Berkeliling

  • San Pedro (SPR-John Greif II) - 16 menit berkendara

Restoran

  • Blue Bayou
    15 mnt berkendara
  • Rain Restaurant & Rooftop Lounge
    17 mnt jalan kaki
  • RASA Southeast Asian Kitchen
    6 mnt berkendara
  • Aji Tapa Lounge
    15 mnt jalan kaki
  • Secret Paradise Beach Bar & Grill
    19 mnt berkendara

Tentang properti ini

Captain Morgan's Retreat

Hotel ini dekat dari Karang Penghalang Belize
Manfaatkan bar tepi kolam renang, minimarket, dan teras di Captain Morgan's Retreat. Dengan di pantai, pijat di pantai, dan snorkeling, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda perawatan Ayurveda, Aromaterapi, atau pijat jaringan dalam di Rose Spa, spa di properti. Restoran di properti ini, Morgan's Table, menyajikan sarapan, makan siang, makan malam, santapan ringan, dan laut. Nikmati aktivitas seperti berkayak dan voli. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 25+ Mbps, dan tamu dapat menemukan fasilitas lainnya seperti kedai kopi/kafe dan taman.
Manfaat lainnya termasuk:
  • 2 kolam renang outdoor serta kursi berjemur dan payung kolam renang
  • Parkir mandiri gratis gratis
  • Sarapan sesuai pesanan (biaya tambahan), rental sepeda, dan antar-jemput bandara
  • Penitipan bayi/anak-anak (dengan biaya tambahan), staf multibahasa, dan properti bebas-rokok
  • Ulasan tamu sangat merekomendasikan staf
Fitur kamar
Semua kamar tidur di Captain Morgan's Retreat memberikan manfaat seperti AC, serta fasilitas seperti WiFi gratis dan brankas.
Fasilitas ekstra termasuk:
  • Dapur kecil dengan peralatan masak/piring/peralatan makan
  • Kipas angin langit-langit dan setiap hari

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Kecepatan Wi-Fi dalam kamar: 25+ Mbps
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara pulang pergi (biaya tambahan) mulai pukul 07.00 hingga 21.00 atas permintaan
  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • Setiap hari sarapan sesuai pesanan tersedia pukul 07.00 hingga 11.00 dengan biaya: BZD 15 hingga 30 untuk dewasa dan BZD 10 hingga 20 untuk anak-anak
  • 1 bar tepi kolam renang
  • 1 kedai kopi/kafe
  • 1 restoran
  • 2 bar/lounge
  • Toko camilan/toko makanan

Restoran di properti

  • Morgan's Table

Aktivitas menarik

  • 2 kolam renang outdoor
  • Berkayak
  • Rental sepeda
  • Snorkeling
  • Spa layanan lengkap
  • Voli

Cocok untuk keluarga

  • 2 kolam renang outdoor
  • Dapur kecil dalam kamar
  • Fasilitas laundry
  • Penitipan anak/bayi (biaya tambahan)
  • Toko camilan/toko makanan
  • Toko/minimarket

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis dengan jam terbatas
  • Toko Souvenir/kios koran
  • Toko/minimarket

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)
  • Staf multibahasa

Outdoor

  • Area piknik
  • Dermaga
  • Di pantai
  • Kursi di kolam renang
  • Payung kolam renang
  • Taman
  • Teras

Spa layanan lengkap

  • Aromaterapi
  • Bathtub air panas
  • Body scrub
  • Body wrap
  • Facial
  • Mandi lumpur
  • Manikur/pedikur
  • Perawatan Ayurveda
  • Pijat ala Swedia
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat di kamar
  • Pijat olahraga
  • Refleksiologi
  • Spa buka setiap hari
  • Wrap detoksifikasi

Aksesibilitas

  • Tidak ada lift

Lainnya

  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Seprai disediakan

Kamar mandi

  • Handuk disediakan
  • Pengering rambut (berdasarkan permintaan)
  • Perlengkapan mandi gratis
  • Sampo
  • Tisu toilet

Makanan dan minuman

  • Dapur kecil
  • Peralatan memasak, peralatan makan, dan peralatan dapur

Lainnya

  • AC
  • Brankas
  • Kipas angin langit-langit

Kebijakan

Check-in

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 18.00
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 72 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis buka setiap hari pada pukul 07.00 - 18.00
Resepsionis hanya beroperasi dalam waktu terbatas
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Renovasi dan penutupan

Seluruh properti akan ditutup dalam September.

Metode akses

Resepsionis tersedia pada jam-jam tertentu

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
6 anak, hingga usia 11 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Biaya resor: BZD 10 per akomodasi, per malam

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya untuk sarapan siap masak: sekitar BZD 15–30 untuk orang dewasa, dan BZD 10 hingga 20 untuk anak-anak
  • Biaya antar jemput bandara: BZD 100 per kamar (pulang pergi)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan pencahayaan luar ruangan
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift
Hanya tamu terdaftar yang boleh menginap di kamar
Tidak memerlukan mobil untuk transportasi ke dan dari properti ini

Properti ini juga dikenal dengan nama

Captain Morgan's
Captain Morgan's Retreat
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat Hotel San Pedro
Captain Morgan's Retreat San Pedro
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgan's Retreat Belize/San Pedro
Captain Morgans Retreat Hotel
Captain Morgans Retreat San Pedro
Captain Morgan's Retreat Belize/Ambergris Caye
Captain Morgan's Retreat Resort San Pedro
Captain Morgan's Retreat Resort
Captain Morgan's Retreat Pedr
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat San Pedro
Captain Morgan's Retreat Hotel San Pedro

Pertanyaan umum

Apakah Captain Morgan's Retreat memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.

Apakah Captain Morgan's Retreat ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Captain Morgan's Retreat?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Captain Morgan's Retreat?

Check-in mulai pukul: 16.00; Batas waktu check-in pukul: 18.00. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Captain Morgan's Retreat?

Check-out pada pukul 11.00.

Apakah Captain Morgan's Retreat menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi pukul 07.00–21.00 (tersedia atas permintaan).Dikenakan biaya BZD 100 per kamar.

Di mana lokasi Captain Morgan's Retreat?

Terletak di pantai, hotel San Pedro ini juga berjarak sekitar 3 km dari Karang Penghalang Belize, San Pedro Beach, dan Konservasi Laut Hol Chan. Boca Del Rio Beach dan Boca del Rio juga berjarak 5 km saja.

Ulasan

Ulasan Captain Morgan's Retreat

8,0

Sangat Baik

8,2

Kebersihan

7,6

Lokasi

8,4

Staf & layanan

7,6

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 64 dari 195 ulasan
Penilaian 8 - Bagus. 75 dari 195 ulasan
Penilaian 6 - Cukup Baik. 37 dari 195 ulasan
Penilaian 4 - Buruk. 12 dari 195 ulasan
Penilaian 2 - Sangat Buruk. 7 dari 195 ulasan

Ulasan

4/10 Buruk

Jessica

Bepergian bersama teman
Disukai: Kebersihan
The ocean view was great; however, despite the resort pictures showing you could walk right out onto the beach and access the water, you could not because of the sargassum seaweed. There was a dock for water and boat access. Our room was sufficient, but the entire resort was a little run-down. We went without water one day, and went without hot water for two whole days. Most mornings, we woke up to noise from the construction that was going on. The restaurant closed early because it was slow, so we didn't get dinner that night.
Menginap 7 malam pada bulan Februari 2026

8/10 Bagus

william

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
The rooms are nicer than the website photos. Had a good view of the pool and ocean. The staff was friendly and helpful. The property is currently being renovated so there was some noise but not to bad. We were charged a resort fee for booking thru Expedia. Housekeeping was lacking! They want you to place used toilet paper in a covered trash can because of the septic tank. No problem doing this except the trash can was rarely emptied. One time the sheets were changed and a double bed sheet was placed on the king bed. Fortunately we find another king size sheet and remade the bed. We requested some clean bath towels and when we came back to the room there were only 6 hand towels. It got better as the week wore on I would go back
Menginap 14 malam pada bulan Februari 2026

8/10 Bagus

karen

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had a good stay at Captain Morgan's Retreat. We stayed in a cabana room with a porch looking out on the water. Beautiful view. Super clean. Super nice staff, always with a smile. Cute little store on the property to pick up a few needs. It's north of town, so it's very quiet there. The food at the restaurant was good too.
Menginap 4 malam pada bulan Februari 2026

10/10 Sangat Bagus

Eddie Samantha, Palestine

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had the most charming Villa. We were celebrating our 40th Anniversary. The staff made it so special. We returned to the villa with a surprise set up of towels swans, flower peddles and Champaign. We chose Captain Morgans because we were looking for a place to just enjoy the ocean view and relax. It did NOT disappoint. The resort offered everything you would need if you chose to spend your entire time there. We are looking forward to returning.
Menginap 5 malam pada bulan Januari 2026

4/10 Buruk

Karen

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We had to ask every day for new coffee, new water housekeeping there was no consistency with it at all and it started getting really frustrating. There was a lot of garbage on the beach and we got the most amount of bug bites. I’ve ever had the entire weekend. I didn’t see one person swim in the pool, although it looks cleaned.
Menginap 7 malam pada bulan Januari 2026

10/10 Sangat Bagus

Kenneth

Menginap 3 malam pada bulan Januari 2026

6/10 Cukup Baik

Kelly

Tidak Disukai: Kondisi & fasilitas properti
Incredible amount of sargassum in front of resort which appears to have been there a very long time therefore water very dirty. Room and pool no complaints. Overall resort needs much improvements as showing its age in many aspects. First step would be the visual of the resort as you first appear ( ex face lift with updated signage, paint) so doesn’t look neglected.
Menginap 7 malam pada bulan Desember 2025

2/10 Sangat Buruk

Aimee

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We will not be staying at this property again. We felt very unsafe. Someone entered our room unannounced in the middle of the night and was wandering around our living room in the darkness. We were startled awake and afraid. When confronted he claimed to be security but was not wearing anything to identify himself as Captain Morgan staff. He did not knock at the door or announce himself before entering. He said he was checking on a light that was left on, but there were no lights on in the our room as we were asleep. This entire exchange happened in the darkness at 5am. When we reported it to the manager on site, he dismissed it and said upper management would give me a call to discuss what happened. I have yet to be contacted by anyone at the property.
Menginap 2 malam pada bulan Desember 2025

6/10 Cukup Baik

Susan E

Bepergian dalam rombongan
Tristian was a gem Helped us so much.Find a golf rental. Gave us tips. Staff were friendly.
Menginap 3 malam pada bulan Desember 2025

6/10 Cukup Baik

Barry

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Room views were awesome. Dirty beach, poor swimming, if you dare. Grounds were clean. Rooms were old and in ok condition. Only cleaned upon request, no fresh towels unless requested.
Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Rocky

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great view , great staff clean & friendly
Menginap 2 malam pada bulan Maret 2025

10/10 Sangat Bagus

Fatena

Incredible
Menginap 7 malam pada bulan Februari 2025

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Great location. Work in progress.

The location is awesome. About 15-20 minutes away from the golf cart grid lock of San Pedro. About 5 minutes from the Truck Stop, and 20 minutes from Secret Beach. We should have gotten a cart for the duration of our stay. The property is in the midst of renovation. The staff is awesome. On the other hand, this is the first hotel in Belize where you have to buy, yes buy, your water. The room did not have a microwave. But Greg, who runs the restaurant will gladly reheat food for you.
Menginap 8 malam pada bulan Februari 2025

8/10 Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There’s no hot tub there, which is why I booked it. But great atmosphere and close to the night life. Rooms will make you feel like you are on a ship (dark). Beautiful beach and the cabana porch is awesome! Staff are incredible.
Menginap 4 malam pada bulan Februari 2025

8/10 Bagus

Lexi

Bepergian bersama teman
I would definitely stay here again.
Menginap 7 malam pada bulan Februari 2025

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

Tana-Marie

Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

Amy, Saskatoon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff.
Menginap 7 malam pada bulan Februari 2025

10/10 Sangat Bagus

Tracy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
Menginap 7 malam pada bulan Februari 2025

4/10 Buruk

Lynette

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our air conditioner leaked for two days before we realized because it was going into my travel purse so we didn’t hear it. They fixed that. I also told them that our tv didn’t work because it needed an antenna cable. I was told that our room didn’t have one. Normally when we vacation we don’t watch tv but when it rained for two days we needed it. My husband lost a room key on the dock. I told the office right away. They said it was ok. One employee can ruin the whole trip. Fortunately for us it was the last morning. He charged me $25 for the room key and never compensated for the ruined bag and no tv. I asked for a manager and he said first he wasn’t there. Then by the time I got done talking and asked when the manager will be there. He told me they didn’t have one. I just paid it and learned to never go back
Menginap 9 malam pada bulan Januari 2025

6/10 Cukup Baik

Kimberly, Covington

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room. 1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out. The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room. I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there. We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle. All of the staff that we talked to were great- friendly and attentive.
Menginap 4 malam pada bulan Januari 2025

8/10 Bagus

Joy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2025

6/10 Cukup Baik

vicky

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
No acess to beach, wait staff were very friendly, however the delivery of food was extremely slow even when no one was there but you. We felt that the staff did their jobs very well.we stayed 10 days and enjoyed our stay and our villa looked just like the pictures.
Menginap 11 malam pada bulan Januari 2025

10/10 Sangat Bagus

Kimberly, Auburn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff at this place make it so enjoyable. Service was great and the restaurant and chef were the best. We stayed in the original palapa’s / casitas and they have been redone nicely with local paintings, a nice couch and refrigerator.
Menginap 5 malam pada bulan Januari 2025

6/10 Cukup Baik

Janet, Bronx

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Desember 2024