6/10 Cukup Baik
Luis
Bepergian bersama keluarga
5 Agu 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What you see is what you get. Cool property right on the water. However, we were quite disappointed that our fireplace didn’t work as designed. We lit the firewood around 10pm and our room filled with smoke, as the smoke refused to vent out through the chimney. We inspected the fireplace to see if we had missed a step or had failed to open a vent but there was nothing we could see.
What we had hoped to be a nice stay turned into a what seemed to be an oversight of property maintenance. We could live with that. What we weren’t ok with was that when we shared this with the front desk, we received no apology and they used the often tired excuse of “well, you should have told us when it happened.” Um… no. Not at 10pm when we had already gotten cleaned up, we’re about to open a bottle a wine and were winding down from driving all day. We weren’t about to move rooms or worse, have a repair man enter our room at that hour and subject ourselves to an undetermined amount of time that the repair would have required. Do better, Cavalier.
Luis
Menginap 1 malam pada bulan Juli 2025
