8/10 Bagus
Denise
Bepergian bersama teman
29 Jul 2025
Disukai: Kebersihan, staf & layanan, fasilitas
So I want to give a full 5 stars because there was so many amazing things about the property, but there was a little that could be improved.
First off you are not getting a better location on Santa Fe plaza..the parking was seamless, the hotel was really historic and decor was fantastic. It was super clean and our room was cleaned fast and we never had to ask for anything. The only thing that could use some love are the rooms themselves. I heard that part of the hotel was remodeled, but I was clearly on the side that wasn’t. Not typically a huge deal but the rug under the beds was so stained and old that I had to wear my flip flops every time I walked in the room. The bathroom definitely needs some attention and the biggest issue was the AC. It was struggling to work and so loud it woke me up all Through out the night. For the price and the grandness of the hotel I just wasn’t expecting things like that to be overlooked. Beautiful hotel and I would stay again, maybe I’ll just ask for the remodeled side next time.
Denise
Menginap 3 malam pada bulan Juli 2025
