Search Spa Hotels in Santa Flavia

"The room was decent enough. I had an issue. My wife forgot to add my child onto the room so we had to pay Double the price for the room which I felt was slightly unfair and unscrupulous. They told us they were fully booked and then when I agreed to pay double price magically a room appeared so apart from the greetings of the Management I think it’s a decent hotel. Good location but sure no match for a Hilton I wouldn’t do it again though. "

"What a gem of a hotel we found in Palermo! Location is excellent and the hotel amazing! We had a short stay and I wish it could have been longer. The staff is amazingly helpful. The rooms are beautiful and very clean. I really recommend booking at this property."

"Very nice and clean! Great location too."

"The hotel is nice and the rooms have high ceilings, but it needs a complete refurbishment. No view at all. 2 small windows opening to small row of backyard. The staff were nice. The bed was good and comfortable, and the breakfast was acceptable."

"Room was basic and not new or too clean. Air con didn’t work and area around hotel was not pleasant. Will not recommend "

"Staff was helpful, warm and went out of their way to accommodate our needs. The breakfast was good, I enjoyed the decor."

"Good location large room"

"Everything is incredible, hotel and staff amazing!"

"Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!"