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Best Western Plus Santa Marta Hotel

3.5 star property
Travelers enjoy historic charm and modern comforts at this Santa Marta hotel where spa treatments complement international dining in the city center

Choose dates to view prices

Set in Santa Marta's Historic Center, this Best Western Plus offers a refreshing outdoor pool, scenic rooftop terrace, spa services, international dishes at Blue Ribbon restaurant, and in-room WiFi. The staff is consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.766.706
Rp1.766.706 total
17 Jun - 18 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for COP 60000.0 per stay.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Frequently asked questions

Does Best Western Plus Santa Marta Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on 17 Jun 2026 start from Rp1.766.706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Santa Marta Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Santa Marta Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Santa Marta Hotel?

Checkout is at 1 PM.

Does Best Western Plus Santa Marta Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 65000 per vehicle applies.

Where is Best Western Plus Santa Marta Hotel located?

Located in Los Cocos, this hotel is within a 10-minute walk of Parque de los Novios, Santa Marta Bay and Old San Juan de Dios Hospital Museum. Clinic El Prado and Marina Santa Marta are also within 10 minutes.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 476 out of 753 reviews
Rating 8 - Good. 188 out of 753 reviews
Rating 6 - Okay. 52 out of 753 reviews
Rating 4 - Poor. 14 out of 753 reviews
Rating 2 - Terrible. 23 out of 753 reviews

Reviews

Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and breakfast was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andre J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Love the rooftop and pool
Stayed 4 nights in Mar 2026
Verified

8/10 Good

wasila

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff was very kind
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property :)
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Rhonda

No airport shuttle as indicated on Expedia. Restaurant is terrible in terms of service and food. Rooms are clean, pool area beautiful
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

MARIA INES

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff is very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Laura the front desk was very friendly.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Updated rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around, good staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Stayed 18 nights in Dec 2025
Verified

10/10 Excellent

Bjørn Kåre

Liked: Cleanliness, staff & service, amenities
Very nice hotel close to the main area😊 Nice staff, quiet in room at night. I came early, but got a towel so I could use the swimming pool on top flioor while waiting😄
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025
Verified

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good staff,breakfast and service.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Daniel Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, good food, immaculately, clean, and well located
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Stayed 1 night in May 2025
Verified

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities
Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios. Wii definitely choose to stay here again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great! The service is very good, very clean and you feel very safe.
Stayed 3 nights in May 2024