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Ulasan untuk Hotel Betoma

2.5 out of 5
Hotel Betoma
Calle 8 No 1- 58 El Rodadero, Santa Marta, Magdalena

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 10 dari 29 ulasan" "
Penilaian 8 - Bagus. 8 dari 29 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 29 ulasan" "
Penilaian 4 - Buruk. 1 dari 29 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 29 ulasan" "

8,0/10

Kebersihan

7,2/10

Staf & layanan

5,6/10

Fasilitas

6,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

karen

Tidak Disukai: Fasilitas
only stayed one night as a pass and go place not much in the hotel itself but for the price and the location it was not bad
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Yovanni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Februari 2024

10/10 Sangat Bagus

Frank, Citrus Heights

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Elizabeth Lourdes

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

WILFREDO

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente ubicación frente a la playa , cerca de los restaurantes y comercio muy seguro y alegro lo único negativo es el wifi que no siempre está rápido
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Jaime pada tanggal 18 Jul 2022
gracias por su comentarios, seguiremos mejorando

2/10 Sangat Buruk

FEDERICO

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pésimo Hotel
El hotel es una verdadera vergüenza Es un hotel viejo, sucio, no tiene agua caliente, no tiene estácionamiento y en general le falta mantenimiento Es el peor hotel que van a poder escoger en Santa Marta
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Jaime pada tanggal 5 Jan 2022
La verdad que el hotel si tienen agua caliente y sobre el parqueo en la pagina de expedia aparece el hotel no cuenta con parqueadero, y todas sus habitaciones remodelas. tratamos de mejorar todos los inconvenientes. Gracias por su comentario .

4/10 Buruk

Carmelo, Rotonda West

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It is in a good location with a decent partial view of the beach and close to the street action. I'll start by saying the hotel was pretty inexpensive, but there are reasons why: 1. It is very loud (even on the 6th floor). 2. They have no hot water 3. They offer only bath sized towels (no washcloths or hand towels) 4. No shampoo, conditioner, or tissues for the bathroom. Only tiny soap bars 5. The room is very tight (we had a triple room) and the beds and pillows were not comfortable, but it is cheap. 6. The elevator smelled horribly. I brought it up to the front desk that they should wash the elevator rug and change the air filter, and the guy just looked at me as if I was serious. I asked if he understood, and then finally nodded, but never acknowledged that they would. They never cleaned it. 7. We contacted the front desk about the bathroom sink drain plug which was closed shut and wouldn't drain. They came the next day and said they'd go to Home Depot to parts to fix it. They removed the plug and never came back. The maid was great. She smiled, was talkative, and did a great job cleaning the room. Most of the front desk staff (especially the young kids at night) were not very friendly, never smiled, couldn't answer our questions. It was as if we were bothering them and we had to keep asking until we got some kind of a response. When we said thank you they wouldn't say, "Your Welcome", I was tipping them at 1st & they didn't even say thank you.
Menginap 3 malam pada bulan November 2021

6/10 Cukup Baik

ABEL

Bepergian bersama keluarga
Disukai: Kebersihan
Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

OMER ERNEI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Es cerca de la playa y amable el personal
Menginap 2 malam pada bulan September 2021

10/10 Sangat Bagus

JUAN CARLOS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel muy bien presentado
Hotel muy bueno por su precio
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Luz Stella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My wife very, very happy, thanks Hotel Betoma!
Great value, comfortable room, good breakfast and best friendly and helpful service ever! Just got off the phone to my wife who (my present for her birthday yesterday) took her two elderly parents to Santa Marta. Her frail mother on long walks needing a wheelchair to get around. The hotel was the best value in this location and after her first night she had already told me very happy with the "apartment like" room and a "good" free breakfast. Today on the last day she told me how "great" the "friendly and helpful" staff at the desk had been every day of their three night stay. One man had organized and personally picked up a wheelchair. They also very happy to help with printing out airline tickets (as VivaAir charged them a ridiculous $US70 when they left because we hadn't done that). Perhaps because they weren't busy they have also given them a free later check out as their flight back to Pereira leaves at 5.30PM. So yes, thanks Hotel Betoma for help making this a great holiday for my wife and her parents!
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Jaime pada tanggal 11 Feb 2020
Gracias, estamos para servir y que los clientes disfruten la estadía en el hotel.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Estadia en Hotel Betoma
En general la estadia en el Hotel Betoma cumplio con lo esperado, habitaciones limpias, personal muy amable y atento, el WiFi muy bueno.
Menginap 3 malam pada bulan Juli 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Surprisingly Good Stay
The structures are old and need restoration but it was clean. For the price of a room I got a suite. The welcome started with a lot of inquiry about being a Colombian national or not even though had a USA passport. It took a whie before they got it. Once i convince them i do not have to pay the 19% Clombian tax, service was good.locaion was great 1 block from beach. Good breakfast
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Betoma
Buenas instalaciones, antiguas pero bien. Al llegar no estaba aseada la habitación, había tierra pero al día siguiente ya estaba full
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our room was great! It was a suite even though I didn't expect it. Had 2 rooms - big bedroom and then the other room had a dining room, kitchen and a sitting area. Both rooms had sliding doors to the huge balcony and we had a good view of the beach from the 3rd floor. Overall for the money, I was very pleased. Breakfast ends at 9am though so that was too early for us but they were very nice and gave us coffee even during the day.
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Diego

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

yes, A.beardstown, ill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel es very nice, good attitude from de peoples, and attention to us.is very clean, and conford,good service and security. Thanks I will back again.

8/10 Bagus

Hugo Mario, Bogota

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un hotel en terminos generales bueno
Estuvimos un solo día ya que íbamos de paso, pero en términos generales fue bueno comparado con el precio que se pago, lo mejor es su ubicación ya que a 80 metros ya esta la playa, hay variedad de restaurantes y hay tiendas para compras. el desayuno sencillo pero bien preparado, el aire acondicionado si era muy viejo, ni control remoto tenia. La habitación la recibimos en buen estado de aseo, tenia cocineta con nevera, estufa y algunos aparatos para preparar alimentos si uno quiere. Desde mi punto de vista es un buen hotel para ir a dormir o descansar después de un día de playa, el hotel no ofrece ninguna diversión en su interior

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sam
Bed rooms I don't recommend

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad experience
Over all , rooms are bad , very old , not comfortable

10/10 Sangat Bagus

alex

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Friendly staff, close to the beach
Super friendly staff, beach front, cheap and delicious breakfast included.

6/10 Cukup Baik

Bernardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
COMO SE OPACA EL SERVICIO AL CLIENTE EN UN HOTEL
mal ...opaca atencion del gerente del hotel señor ENCISO

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nada recomendable
El servicio terrible, sobrevendieron las habitaciones, no servia el ascensor, nada recomendable....

8/10 Bagus

MARIA CLAUDIA, Bogota

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Recomendado
Muy bien

8/10 Bagus

LIBIA, Bogota

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
muy agradable mi esatadia
nos fue super bien, es un hotel comodo, bien situado y ofrece un desayuno sencillo pero rico

6/10 Cukup Baik

lina p, PEREIRA

Tidak Disukai: Staf & layanan
ES PERO PARA PAGO PRESENCIAL NO PAGO PARA TERCEROS
realice la reserva para una persona que trabaja conmigo nunca he tenido problemas con las reservas que realizo con hotels.com pero allá cuando ellos llegaron que no servia la reserva sin tener la tarjeta a la mano que entonces tenían que cancelar de contado. personas que se fueron convencidas que era todo pago. despúes que no aparecía la reserva con hoteles si no con Expedia para mi fue una pena con la persona que le realice el pago supuesto de mi tarjeta.

8/10 Bagus

Jairo hernan, Bogotá, colombia

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
buena estadia
El hotel esta muy bien ubicado a solo media cuadra de la playa, las instalaciones del hotel son buenas, pero estan un poco envejecida, atencion muy buena, el desayuno aceptable, la unica recomendacion es actualizar el accensor. la vista al mar espectacular, el precio razonable.

2/10 Sangat Buruk

Goldenbear, Houston, TX, USA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dump
Nice old people run it , but old , nasty , felt I was in a comedy Mexican movie , to beat up towels , wires sticking out of the wall The only good part was the view on the patio with breakfast served in your room