6/10 Cukup Baik
Adriana
13 Feb 2026
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
I booked a Bungalow to be closer to the beach but the unit wasn’t in good condition, there was not luggage benchs, no coffee maker, no table at the porche. the phone didn’t work so to request anything we had to walk to the main building or call from the bar. The fridge was damaged and the first morning there was water in the way to the bathroom and my husband fell. After that we had to ask to be asigned to a unit in proper condition for any guest. The customer service manager was very diligent and relocated us to an apartament with an upgrade something that was fair considering an unpleasant first night.
A recomendación to house keeping departament to instruct the staff to be careful closing doors when cleaning. the third night our apartament was infested by mosquitos. We didn’t left the door open but I asked to apply bug spray in the balcony and probably they should have left the slide door open.
Hope Ziritama keep up the quality service they used to have a fee years ago
Cheers
Adriana
Menginap 5 malam pada bulan Februari 2026
