Santa Susana hotel guide. Four Seasons hotel in Santa Susana, Simi Valley

"Staff was pleasant. "

"Check-in experience was great and the staff was friendly. Shower had the least amount of pressure we've ever experienced at a hotel of any sort. It also sprayed from all different angles, getting the bathroom floors wet. :( Although we tried to tighten the shower head, nothing seemed to help. Bedroom was spacious, clean, beds and pillows were comfortable. If we stayed again, I'd call ahead and make sure the shower in my room is going to be working better."

"Este Hotel es muy tranquilo, limpio y cómodo."

"Friendly staff, great location for Universal Studios visit. Very convenient Dennys in the same complex."

"The room we stayed in was clean and it had a straight path to the pool. Parking was also good since I was able to park in front of my room. The bathtub you can tell was run down and it took a while to get hot water running, but I like to take hot steaming showers. Also just so anyone is made aware that they ask for a $100 security deposit which to me caught me off guard because I was only expecting to pay for the room. Hopefully I do get a return on that deposit. Overall had a great stay here."

"Room was clean, though there was quite a bit of animal hair on bathroom surfaces. Property was clean and parking was okay."

"My fiancé and I came and stayed for 2 nights while on a trip to universal studios. We got a season pass so we are trying to find a reliable hotel we can stay at whenever we come. Unfortunately our experience with the sojourn wasn’t great. For starters, the person who checked us in spoke like he didn’t want to be there or something I’m not sure, he just didn’t talk very professionally to us. Then, the room was okay, but not decorated the way they show in the photos, the only “retro” decor was a couple small pictures and two chairs. There is about a 2 inch gap under the front door, and the bathroom window didn’t lock or have a screen, it just slides open. Neither of our room keys worked after only one night. The shower was also extremely small. My fiancé is a plus size woman but she’s not huge, she’s about 260lbs, but she couldn’t comfortably shower in there shower. The toilet paper roll is also placed way too low and pushed against my leg the whole time I tried to use the bathroom and I ended up having to remove the roll to use it. There was also hardly any light in the room despite having multiple lamps and the walls were super thin. Just not a great stay overall."

"Clean room! Breakfast was just pastries, fruit, coffee, and yogurt. Staff were very friendly."

"Even though there were lots of teenagers on a trip, the stay was still very peaceful. Everything was very clean and well maintained. The best part was the location. I will be back to this part of California."