Cari Resor di Santiago del Teide

"The location is breathtaking. The breakfast buffet and staff are very good. Once upon a time a very nice hotel. Today though worn down over years. Particularly bathroom sink pulling from wall. Particleboard sink, baseboard crumbling. Bath fixtures old, tarnished and loose. The exterior of my room/corridor was both dark and deteriorating. Although they were repairing the concrete staircase there was flaking paint everywhere. Including the terraces of the room. Again a very nice hotel in...

"Great"

"Jose (Dude) at the pool has the best service"

"Great heated pools, loved the much needed adults only pool area. Lovely staff and good variety of food for lunch. Beds were very comfortable and nice quiet air conditioning"

"Super Hotel, sehr schön und modern! Haben uns sehr wohlgefühlt. Wir hatten ein kleines Problem mit dem Badezimmer und das wurde sofort gelöst. Wir hatten auch immer einen Parkplatz vor dem Hotel!"

"Very quiet and relaxing. Room and all areas spotless. Staff very friendly and attentive."

"I had a very enjoyable stay at this hotel. The welcome was warm and friendly, and I felt very well taken care of from the moment I arrived. The breakfast was excellent, with a great selection and everything was fresh and delicious. The only small thing I would have preferred was to have two chairs on the balcony instead of the lounge sofa. It would have been lovely to sit outside together and enjoy the balcony. However, this was only a minor detail and did not affect my overall...

"Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints. Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as...

"Deuxième séjour dans cet hôtel incroyable 5*. Nous avons pris la chambre duplex avec jacuzzi sur la terrasse, vue exceptionnelle sur la piscine et la mer, c'était la meilleure option. Un écoute client parfaite, un service attentionné tout le séjour, une attention particulière en chambre le jour de l'anniversaire de notre fille. Le buffet est fait pour tous les goûts, bien tenu, un personnel aimable, une décoration soignée. Les piscines sont formidables surtout la piscine chauffée, au sel très...

"Habitación perfecta. Zonas comunes limpias y personal super atento. !!!! Repetiremos"

"We planned to stay here for 2 weeks but moved out after one night. We were told that the pools that are shown in the pictures were not accessible by us. Others were using the pools, but there was a locked fence between our units location and the pools. It seems the pools were closed for the units use for a while, and we were not informed about this...and the photos seem to indicate that the pools were available. Please note that there is no air conditioning. We were told to keep the windows...

"The staff was attentive and friendly. The room was basic and the views depending on the location can be nice. The food was also very basic, but had some highlights on theme nights. Overall the place is really meant for families with small children. The all-inclusive part was not worth it in my opinion, the wine was terrible, the sodas were mostly flat, and the liquor selection was not great."

"Guilla from reception was so welcoming she went above and more to make us feel special which was a great first impression our room was clean and had everything we needed we did spot a cockroach on the balcony which didn’t bother me as it was outside but my wife was worried we called reception and soon after a gentleman arrived at the door sprayed the balcony and the doors never seen any insects after that"

"Everything was good except that the food at lunch does not have much selection."