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Apart Lagunas Carmen

3.0 star property

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You can look forward to a garden, laundry facilities and a 24-hour gym at Apart Lagunas Carmen. Stay connected with free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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30 May - 31 May
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About this property

Apart Lagunas Carmen

  • Apartment near Costanera Center
  • A garden, laundry facilities and a 24-hour gym are just a few of the amenities provided at Apart Lagunas Carmen. Stay connected with free in-room WiFi.
  • Other perks at this apartment include:
    • An outdoor pool and a children's pool
    • Self-parking (surcharge), luggage storage and a 24-hour front desk
    • Free newspapers, concierge services and a lift
    • A front desk safe and barbecues
  • Room features
  • All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with satellite channels
    • Kitchens, fridges and microwaves

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Policies

Check-in

Check-in start time: noon; check-in end time: 9 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Apart Lagunas Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Apart Lagunas Carmen pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apart Lagunas Carmen?

Self-parking is available for USD 10.00 per night.

What time is check-in at Apart Lagunas Carmen?

Check-in start time: noon; check-in end time: 9 PM.

What time is check-out at Apart Lagunas Carmen?

Checkout is at noon.

Where is Apart Lagunas Carmen located?

Located in Downtown Santiago, this apartment building is within a 15-minute walk of Pontifical Catholic University of Chile, Catholic University Clinical Hospital and Parque Bicentenario. Santa Lucia Hill and San Francisco Church are also within 15 minutes. Santa Isabel Station is 14 minutes by foot and Santa Lucia Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.4

4.0

Cleanliness

5.0

Location

3.4

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO!!!

Pésimo!! cocina y utensilios, sucios. Atención dueña, provocadoramente irrespetuosa. Solo había 1 toalla, para 6 personas. Por el bien de clientes de Hoteles.com deberían sacar este apartamento de sus ofertas. No sé cómo empleados del edificio soportan a la dueña del apartamento.
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insatisfação total. Nunca fui tão importunada.

Não reservem nenhum apart Lagunas. Fiz a reserva através do site hoteis.com, ao chegar com minha família fui informada que não havia nenhuma reserva em meu nome. Sugestão da proprietária, que ficássemos em um "Hostel" por 2 dias, no qual pagamos 50% a mais do contratado, e que conseguiriam um apto pra nos depois disso. Passado 2 dias entramos em contato e com muita ma vontade nos colocaram num apto em outro endereço e menor do que havíamos reservado. Pensam que acabou por ai? Não. A proprietária nos disse que ficariamos por 2 dias e que nos mudaria novamente. Ai pensei reservar em outro lugar, mas no outro dia la estava ela, dizendo que não nos incomodaria mais, então desisiti da reserva. Mas, para nossa surpresa estava essa pessoa desagradável novamente nos incomodando querendo nos mudar novamente de apto, pq tinha reservado para outra pessoa que pagaria mais. Ai não aceitei e bati o pé até que ela aceitasse não nos incomodar novamente, mas ai ja queria que pagasse uma diaria a mais do que ficariamos. So que não aceitei e por fim aceitou que receber o valor correto. Mas não pensem que nos deixou em paz, no dia de ir embora ela bateu noavmente na porta para saber se iamos embora naquele dia. Ou seja, não tivemos paz na nossa viagem, ficamos sendo importunados todos os dias de estadia, não tivemos nenhum suporte do hoteis.com e so com muita paciência pra aguentar essa hospedagem. Anuncia por um preço bem abaixo do mercado e depois fica incomando para que pague mais.
Stayed 8 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lindo lugar, cerca de varios lugares turísticos.

Lindo lugar y si volvería nuevamente. Guardia las 24 hs en el complejo y los dueños muy atento a todo nuestros pedidos.
Stayed 5 nights in Jul 2017