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Debaines Hotel Santiago

3.5 star property
This charming Santiago hotel puts travelers right in the heart of Chilean history, with easy access to landmark sites and authentic local cuisine on-site.

Choose dates to view prices

Debaines Hotel Santiago sits in downtown Santiago, where travelers can connect to WiFi in public areas and dine at the hotel restaurant. The location earns consistent praise from guests who appreciate being steps from Plaza de Armas and Palacio de la Moneda.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is Rp2.515.781
Rp2.515.781 total
30 May - 31 May

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About this property

Debaines Hotel Santiago

  • Hotel near Santa Lucia Hill
  • Located close to Municipal Theatre of Santiago and Plaza de Armas, Debaines Hotel Santiago provides free continental breakfast, a free daily manager's reception and a coffee shop/cafe. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • Limo/town car service, an electric car charging station and access to a nearby health club
    • Babysitting (surcharge), a porter/bellboy and coffee/tea in reception
    • Multilingual staff, tour/ticket information and meeting rooms
  • Room features
  • All 50 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Designer toiletries, toilets with electronic bidets and hairdryers
    • 55-inch Smart TVs with streaming services and digital channels
    • Wardrobes/cupboards, separate sitting areas and a personal chef

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30, per pet (varies based on length of stay), plus a one-off cleaning fee of USD 119 and a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 120 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 45 (up to 17 years old)
  • Covered extended parking fee: USD 36 per week
  • Nearby parking fee: USD 22 per day (82 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus a one-off USD119 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses some wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Is Debaines Hotel Santiago pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 30 per pet, per night. A cleaning fee of USD 119 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Debaines Hotel Santiago ?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Debaines Hotel Santiago on 30 May 2026 start from Rp2.515.781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Debaines Hotel Santiago ?

Extended parking is available for USD 36 per week.

What time is check-in at Debaines Hotel Santiago ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Debaines Hotel Santiago ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Debaines Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Debaines Hotel Santiago located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Municipal Theatre of Santiago, Santa Lucia Hill and Plaza de Armas. Museo Chileno de Arte Precolombino and Palacio de la Moneda are also within 15 minutes. Santa Lucia Station is only a 5-minute walk and Bellas Artes Station is 8 minutes.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 31 reviews
Rating 8 - Good. 2 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities
Everything was so perfect really. Our room and bathroom were very spacious, so clean and comfortable. All the staff are extremely helpful, patient and friendly, including in their restaurant. Wish we could have stayed longer.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Douglas

Disliked: Staff & service

Cold showers in winter, looks nice, hidden issues

Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente. Hotel novo.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal muy atento, tuvimos una estancia muy agradable y placentera.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un año de antigüedad. Super recomendado!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente pero con falencias

muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad. La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Paulo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pontos de melhoria

Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas. 1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária. 2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel. 3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto. No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Amy

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oziel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruna

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bruna

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lindinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fasya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025