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Grand Hyatt Sao Paulo

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Luxury
5.0 star property
9.4

Exceptional

Serene escape with elegant city views

Elegant city views and spacious rooms define your stay, offering a serene escape from the bustling metropolis. Delight in top-tier amenities, including a state-of-the-art gym and a restaurant serving exquisite Brazilian cuisine.

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is Rp3.675.743
Rp3.859.530 total
includes taxes & fees
12 Jun - 13 Jun

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About this property

Grand Hyatt Sao Paulo

  • Luxury hotel near Shopping Eldorado
  • Located close to Transamerica Expo Center, Grand Hyatt Sao Paulo provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to Ayurvedic treatments, a body scrub or a massage at the on-site spa. The on-site restaurant, Vena, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
    • Express check-out, massage treatment rooms and a lift
    • A ballroom, meeting rooms and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 467 rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Baby baths, free infant beds and free extra beds
    • Hypo-allergenic bedding and Egyptian cotton sheets
    • Bathrooms with designer toiletries and separate baths/showers
    • LED TVs with cable channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 400 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately BRL 144 per person
  • Airport shuttle fee: BRL 985 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: BRL 60 per day
  • Pet fee: BRL 400 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Management fee: BRL 15.35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Grand Hyatt Sao Paulo have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Grand Hyatt Sao Paulo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Sao Paulo on 12 Jun 2026 start from Rp3.675.743, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Sao Paulo pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of BRL 400 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Hyatt Sao Paulo?

Valet parking is available for BRL 60 per day.

What time is check-in at Grand Hyatt Sao Paulo?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hyatt Sao Paulo?

Checkout is at noon.

Does Grand Hyatt Sao Paulo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 985 per vehicle applies.

Where is Grand Hyatt Sao Paulo located?

Located in Itaim Bibi, this luxury hotel is within 6 mi (10 km) of Shopping Eldorado, Ibirapuera Park and Transamerica Expo Center. Paulista Avenue and São Paulo Zoo are also within 9 mi (15 km). Brooklin Station is 26 minutes by foot and Campo Belo Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 803 out of 1021 reviews
Rating 8 - Good. 143 out of 1021 reviews
Rating 6 - Okay. 47 out of 1021 reviews
Rating 4 - Poor. 12 out of 1021 reviews
Rating 2 - Terrible. 16 out of 1021 reviews

Reviews

Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel with all the infrastructure you'd expect, including a top-notch spa, swimming pools and workout areas, not to mention the restaurants and bar. Spacious rooms and excellent service complement the experience. Highly recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service !
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, most were able to speak English
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice hotel, great restaurants and bar. I strongly recommend!
Stayed 1 night in May 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities
Good location for shopping.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

An amazing hotel in a great location. Delicious breakfast, nice outdoor pool and just fantastic service. This is our third stay and we will definitely return.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. Amazing breakfast buffet.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Laura Rosela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and it's staff.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Great amenities and very helpful staff. Concierge was very eager to help!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Shigeya

Liked: Cleanliness
Disliked: Property conditions & facilities
The reception was friendly. The air conditioner of room was a bit noisy which should be improved. The visibility of water of the indoor pool was not good which raised concern on water quality. Collections and choices of the breakfast was nice which we enjoyed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Brazil

Enjoyed it a great deal, staff very attentive. Clean and beautiful. Excellent location.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good restaurant. Great room.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, kind staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with big room. clean and comfortable.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in terms of cleanliness, fun vibe, and room quality. The area is a bit off piste. Easy to get an Uber. Really great staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Grand Hyatt São Paulo was great! From concierge, check-in, spa service, housekeeping, dining hospitality to check-out. Thank you!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is hotel was full, I couldn’t get a Late check out. Staff go above and beyond room service is great!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Luz Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nayyar

M
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💫
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Joonyoung

I stayed almost 2 weeks. Breakfast is just ok and is same everyday. I cannot say that the room is super-clean, though. Just ok. Just ok property, not matching to the price.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant & Club ,excellent room view with great bed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

christiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bom hotel no geral
Stayed 1 night in Oct 2025