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Mercure São Caetano Do Sul Hotel

3.5 star property
Travelers find a peaceful retreat with beautiful gardens at this welcoming hotel, where they can enjoy fast WiFi, play games, or savor local cuisine

Choose dates to view prices

In São Caetano do Sul's center, the Mercure Hotel offers thoughtful amenities like an arcade room, billiards, and a tranquil garden. Enjoy authentic Brazilian dishes at Patagonia restaurant and free WiFi. Visitors love the hotel's design.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is Rp933.920
Rp980.616 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Mercure São Caetano Do Sul Hotel

  • Hotel near Shopping ABC
  • Consider a stay at Mercure São Caetano Do Sul Hotel and take advantage of a terrace, a garden and an arcade/games room. The on-site Brazilian cuisine restaurant, Patagonia, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge) and a billiards/pool table
    • Smoke-free property, luggage storage and 1 meeting room
    • A vending machine, a 24-hour front desk and a vegetable garden
  • Room features
  • All 72 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, showers and hairdryers
    • TVs with premium channels
    • Wardrobes/cupboards, mini fridges and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for BRL 94.50 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 56 for adults and from BRL 56 for children
  • Covered self-parking fee: BRL 34.00 per day
  • Valet parking fee: BRL 34.00 per day
  • Rollaway bed fee: BRL 94.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure São Caetano Do Sul Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure São Caetano Do Sul Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure São Caetano Do Sul Hotel on 21 Jun 2026 start from Rp933.920, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure São Caetano Do Sul Hotel?

Self-parking is available for BRL 34.00 per day. Valet parking is available for BRL 34.00 per day.

What time is check-in at Mercure São Caetano Do Sul Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure São Caetano Do Sul Hotel?

Checkout is at noon.

Where is Mercure São Caetano Do Sul Hotel located?

Situated in Sao Caetano do Sul, this hotel is within 6 miles (10 km) of Shopping ABC, Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib and São Paulo Aquarium. São Paulo Expo and Paulista Avenue are also within 9 miles (15 km). Santo Andre Utinga Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 181 out of 388 reviews
Rating 8 - Good. 127 out of 388 reviews
Rating 6 - Okay. 55 out of 388 reviews
Rating 4 - Poor. 15 out of 388 reviews
Rating 2 - Terrible. 10 out of 388 reviews

Reviews

Verified

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and near has pharmacy, restaurant and supermarket.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michel D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very friendly and helpful.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Luis Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the personnel was great
Stayed 1 night in Apr 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay. Property was what we need it. The bathroom was too dated, curtains were old, but our stay was good!
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Amin

Disliked: Cleanliness, staff & service, amenities
Nice staff, but that’s it! This hotel is falling apart and desperately needs serious refurbishment. The bathroom is covered in dangerous mold, posing a real health risk. The restaurant is terrible—breakfast was inedible, especially in a country known for its amazing food. I absolutely do not recommend it.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is ok Would I stay there again ? Nope
Stayed 3 nights in Oct 2024
Verified

8/10 Good

REGINALDO

Carpet needs cleaning
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms aren’t very clean or modern. Need renovations.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Thales

Liked: Cleanliness, staff & service
o quarto não era muito agradáve, achei pequeno, alguns interruptores não funcionaram.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maicon Rodrigo

Liked: Cleanliness, staff & service, amenities
Um lugar agradabilíssimo, limpo e extremamente confortável
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Equipe foi super atenciosa comigo desde a galera da limpeza quanto do café da manhã, quarto limpo e organizado, apenas o secador de cabelo que fiquei com receio de usar pois estava apresentando um barulho estranho
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Olivio

Atendimento insatisfatório

Achei o atendimento bem pouco simpáticos. Atendentes sem nenhum carisma.
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Tristeza um hotel Mercure com quarto nestas situações, paredes sujas, ferrugens nos suportes do box, pia trincada. Só salva a cama e roupas de cama e o café da manhã. Triste
Stayed 1 night in Aug 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel Mercury São Caetano do Sul

Hotel deixou a desejar um pouco…hotel velho … quartos conjugados, muito barulhento… café da manhã 50,00 reais por pessoa… estacionamento 34,00 por dia… cortina do meu quarto estava mofada! Deveriam ter um pouco mais de cuidado! Não indico se for ficar mais de uma noite!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Neimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Ótima
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
O apartamento apresentava sinais de umidade, e cheiro de Mofo. A cama de casal é confortavel. Bom atendimento da recepção.
Stayed 12 nights in Mar 2025
Verified

2/10 Terrible

alexandre R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma enganação completa.

Um Mercure 2 estrelas e olhe lá. Pessimas instalacoes, quarto minúsculo, banheiro péssimo, chuveiro com gotas de água, café da amanhã fraquíssimo. Estaria para esquecer que esteve lá um dia.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Excelente hotel, recomendo
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Andre G

Liked: Cleanliness, staff & service

Hotel ok

Quarto pequeno, hotel antigo, merecendo uma boa reforma. Café da manhã ótimo. Limpeza ok. Pelo preço, deveria ter ficado no Ibis Budget, logo ao lado.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

MARIA L N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia Maravilhosa!!!

Minha estadia foi excelente, muito conforto, atendimento excepcional, recomendo!!!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tornou-se nosso hotel favorito no ABC!

Excelente estadia, check in flexível ajudando-nos a atender nossos compromissos conforme programação. Café da manhã incrível.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

CLAUDIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o hotel Atendeu minhas expectativas
Stayed 1 night in Oct 2024
Verified

8/10 Good

JANIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muito boa. Atendimento excelente
Stayed 1 night in Sep 2024