Located in São Paulo's center, Mercure São Paulo JK offers a lively urban retreat. Enjoy Italian dishes at Família Castro restaurant or relax at the outdoor pool with sun loungers and umbrellas. The hotel's multilingual staff receives consistently positive reviews from visitors.
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately BRL 52 per person
Covered self-parking fee: BRL 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Mercure São Paulo JK have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Mercure São Paulo JK?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure São Paulo JK on 29 May 2026 start from Rp1.257.848, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure São Paulo JK pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure São Paulo JK?
Self-parking is available for BRL 35 per night.
What time is check-in at Mercure São Paulo JK?
Check-in begins at 3:00 PM.
What time is check-out at Mercure São Paulo JK?
Checkout is at noon.
Where is Mercure São Paulo JK located?
Located in Itaim Bibi, this hotel is within a 15-minute walk of JK Iguatemi Shopping Mall and Parque do Povo. Ibirapuera Park and Shopping Eldorado are also within 3 mi (5 km). Sao Paulo Olympic Village Station is 8 minutes by foot and Sao Paulo Cidade Jardim Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is ok, although everything is a bit old and worn down. The bed wasn't too comfortable. The service was not bad but not great. The reason I gave it 2 stars is because the price is too high for what you get.
Alejandro
Stayed 1 night in Oct 2023
Verified
4/10 Poor
Joan Manuel
16 May 2024
Liked: Cleanliness
Disliked: Staff & service
Not worth the money.
Not worth the money. Reception not very service minded. Price quality you can find better in São Paulo. No shower indoor facilities around the pool for changing clothes. No towels. No sun in the pool
Joan Manuel
Stayed 1 night in May 2024
Verified
2/10 Terrible
Luiz Carlos Heller
27 Jan 2026
Disliked: Cleanliness
Banheiro sujo sem limpeza. Um absurdo! Primeira vez que tenho situações como essa em um hotel.
Luiz Carlos Heller
Stayed 1 night in Jan 2026
Verified
4/10 Poor
leonardo
22 Jan 2026
Disliked: Staff & service, amenities
Quarto sem manutençao, ar condicionado fazia muito barulho e a recepção ignorou pedido de manutenção e troca de apto. Passei 3 dias sem dormir. Nao recomendo, nao volto
leonardo
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Guilherme
16 Jan 2026
Liked: Cleanliness, staff & service, amenities
Muito bom
Guilherme
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Mariosan
16 Dec 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
definitivamente não entendo o valor da diária desse hotel, não vale o preço
Fiquei satisfeito com minha estadia, tudo em ordem, confortável, recomento.
Jose Doniseti
Stayed 1 night in Dec 2025
Verified
4/10 Poor
Andrea
9 Nov 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Quarto minúsculo, com cheiro ruim. Sem amenidades. Problemas com a reserva com escolhido.
Somente ponto positivo pelos funcionários da recepção que são muito educados e atenciosos
Amamos o lugar e o Hotel é fantástico.
O Hotel fica ao lado do Shopping JK e do teatro Claro Mais.
Fomos bem recebidas e até adiantaram o nosso check In.
Voltaremos com certeza.