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The Five Elements Hotel

3.5 star property
Eco-certified retreat in the heart of the city offers hot springs relaxation and easy access to nearby attractions for the perfect recharge

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The Five Elements Hotel in the city center offers a retreat for travelers. Visit the art gallery, grab coffee, or book a spa massage. The hotel provides ski passes and shuttle service for outdoor enthusiasts, with three outdoor pools and aromatherapy treatments for relaxation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

The Five Elements Hotel

  • Hotel in the city centre
  • At The Five Elements Hotel, you can look forward to a free breakfast buffet, an art gallery on-site and a coffee shop/cafe. With amenities such as a ski shuttle and ski passes, this hotel is a great place to hit the slopes. Indulge in aromatherapy, a sports massage and a body treatment at the on-site spa. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a hair salon and a library.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and an indoor pool
    • Free self-parking
    • Hot springs on-site, smoke-free property and a 24-hour front desk
    • Coffee/tea in reception, luggage storage and a gift shop
  • Room features
  • All 81 rooms offer comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and minibars.
  • More amenities include:
    • Baths or showers and hairdryers
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, balconies and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Lobby
EMAR - Hotel & SPA
Sapareva Banya
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
The price is Rp2.997.440
Rp3.267.209 total
includes taxes & fees
31 May - 1 Jun
EMAR - Hotel & SPA
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
24-hour pool access
Hot springs access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does The Five Elements Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

Is The Five Elements Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Five Elements Hotel?

Self-parking is free at this property.

What time is check-in at The Five Elements Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Five Elements Hotel?

Checkout is at noon.

Where is The Five Elements Hotel located?

Located in the heart of Sapareva Banya, this ski hotel is within a 15-minute walk of Saparevo Banski & SPA and Church of St Nicholas. Resilovo Monastery and Seven Rila Lakes are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommended

There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hot spring hotel, amazing pools

The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Almost perfect!

It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Kiril

Liked: Cleanliness, staff & service, property conditions & facilities
With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuere moderne Hotelanlage mit Spa und Pools

Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mariele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Anelija

Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tatiana

Stayed 1 night in Jul 2023
Verified

8/10 Good

Marian

Verified

10/10 Excellent

Dobromir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Verified

8/10 Good

Hagar

Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022