Cari Serviced Apartment di Sapporo

"We didn’t get the check in instructions 24 hours ahead as indicated. Also nobody answered the phone number posted on the door. This made for a terrible check in. However, once we got in, the place was clean and comfortable for our party if 5. I’d stay again, but will know to ask for the check in instructions well before. "

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"My husband and I had stayed here for 4 days and really enjoyed hotel facilities. Our room was perfect. Only thing I wanted to mention about the bellboy services, may need more training . When i got dropped off and arrived with two big luggages and ski bag, no one came out to help at all and also when we left to get on transfer. No one offered to help for luggages. So I wasn’t sure the purposes for them to just stand there. "

"This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help. "

"10/10 recommend staying here. Amazing staff, location, and area. "

"Great staff, very friendly and knowledgeable "

"El servicio James, a Thomas a Sharon fueron grandiosos "

"Great property! "

"They have given worst room possible for check in facing car park, asked for change and they asked for room cleaning fee. Totally didn't understand concept "