8/10 Bagus
Heather
Bepergian bersama teman
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hotel is in a great location. There is an old Irish bar across the street, walkable everywhere. The staff is incredible. When we pulled up, we were met by Julian (valet), he was so welcoming and worked hard. He went out of his way to run to our car to get items, he filled our cooler with ice, and was nothing but kind. They accidentally double charged us (super inconvenient) but Sy Morgan their manager tried his hardest to accommodate us. Personally they should have comped us a night or gave us rewards for future stays, but they did buy our dinner and drinks. Sy was honestly the reason I didn’t lose it (almost cried as it was ~$2000). Matthew a waiter in the restaurant Emporium was outstanding. He made us feel so welcomed. Then there was Tyler at the rooftop bar, worked nonstop and was super accommodating and polite. Our only other quirk (besides $$) was the pool area. There were people in need of places to sit and they have these cabanas that you can rent not being used. They were either empty or the staff was kicking people out of them. People already pay good money to stay, cabanas should just be open. Oh and our room was outstanding, so comfortable!!
Heather
Menginap 3 malam pada bulan Maret 2026
