"The outside looked nice, the inside was not quite the same. Only one working elevator at the time which left us waiting several times to get back to the room (while we had a ton of luggage).. and unfortunately watched staff use it while clients waited. The night time crew was not helpful in anyway shape or form, didn’t seem like he could be bothered and the little “mart” had nothing in it, no bottled water. Used the suggested site to retrieve my vehicle from valet and waiting 45 minutes before it finally arrived… after asking about it several times and watching countless people walk up to the valet stand and get theirs ahead of time (I was marked as 1st in line on the site). Room was super humid and quite dingy."