Thank you very for staying with us

Thank you very for staying with us

Thank you very for staying with us

Dear Carol, We are sorry that your experience with Sonesta wasn't as hoped , and we will take immediate action and talk with staff on why you were not able to check into room, as 8pm is late for not having a room available! Our sincere apologize and we hope that we can make the next stay with us a better one.

Thank you Alesxander!!! See you next time!

Thank you Teri!! We love to see that our guest enjoyed their stay!! See you next time :)

Thank you Bridgette! Glad to see a loyal guest like you enjoying your stay!! See you next time :)

Dear Judea, I am sorry to hear your stay wasn't as pleasant as hoped and I do hope this was brought up to staff at the time so we could take action, I hope other than this incident that your stay was excellent

Thank you very for staying with us

Thank you Diane!! We are happy to see you enjoyed your stay

Thank you for taking the time to write a review. We appreciate your feedback and would like to know how we may improve for future stays.

Thank you Seth!! We are glad that you enjoyed your stay, and our apologies that we weren't up to standard on our parking lot, and I hope this was notated to staff for these issues. but rest assured we are on the case! we hope to see you again in the future.

Thank you Abigail ! We are so glad to hear your stay was worth it!! See you next time

Thank you Jeffrey!!! We are so glad you enjoyed your stay with us! See you next time!

Dear Desiree, We are sorry to hear that your experience at Sonesta wasn't as pleasant as hoped, We do take pride in our cleanliness of our rooms and again sorry for not standing tall in our standards. I hope this was resolved with management on property during your stay, and we will be putting the room you were under inspection along with surrounding rooms to be on the safe side, as this is not a normal occurrence so we will be taking action. We thank you for your time to wright a honest review regarding your stay as this helps us improve and notice what needs to be done. We do hope to see you again in the future to reverse this bad experience stay to a better one.Best regards, Gabby

Thank you Karen! We hope you enjoyed your stay with us !

Thank you Freddy! we are glad you enjoyed your stay with us !!

Thank you Jamila for letting us know about the map situation! That would be confusing while trying to get here. We are sorry for the confusion in mapping but we hope you enjoyed your stay when you arrived ! Have a great day!

Thank you Rogelio, We hope that during your stay the AC was fixed or was resolved in anyway to make your stay better. We do hope to see you again in the future !

Thank you Nada, we are glad you liked the space in our rooms! And we are sorry to hear that your room wasn't as expected in cleanliness, we do hope that this was resolved during your stay. We hope to see you again!

Thank you Esterlyn, We are glad you enjoyed your room! Parking is listed on all our websites, and unfortunately added for every guest that is parking on property. We hope to see you again soon in the future!

Thank you Fredalix!! Glad you enjoyed your stay. see you next time!

Thank you Gary for taking the time to wright a review regarding your stay. We are sorry to hear you had a bad experience here at Sonesta Simply suite. We hope everything was resolved while you were staying with us and we do hope to see you again soon to reverse your bad experience to a good one.Best regards, Gabby

Thank you Kara for taking the time to leave a review about your experience. We deeply regret we could not exceed to your standards, I hope everything was resolved while you were staying with us. We do hope to see you again soon, to reverse this unpleasant stay to a better one!Best regards

Thank you Frank and Alicia for leaving a honest review, we are sorry we weren't able to meet your expectations, I would love to hear what went wrong during your stay so that way we could improve. Have a wonderful day! and we do hope to see you again soon.

Thank you Theresa for taking the time to give us your honest feedback, we are sorry we couldn't meet your standards during your stay, and want to let you know that we are very diverse in our work environment, we are sorry that it was difficult for you at check in. Overall we do hope that you enjoyed your stay and we hope to see you in the near future!

Thank you Benjamin ! we appreciate your feedback we look forward to seeing you soon!

Thank you Simegn! We hope to see you again soon!

Thank you Bill for leaving a great review!! we are glad you liked your stay !! We hope to see you again soon :)

thank you Rauf for leaving a great review! we hope you enjoyed every minute of your stay, see you again soon!

Thank you N for providing feedback for us to learn more about bettering your stay. we hope to see you again!

Thank you Weicheng for the great score. We are so happy you had a great time and we hope to see you again soon.

Thank you Victoria for taking the time to wright a review we are sorry to hear that your experience with us wasn't as you hoped, we strive to make sure everyone enjoys their stay. We would like to know more about your stay and how we can improve! You can give us a call at (425)917-2000 Thank you again and we hope to see you again in the future

Thank you Miguel for taking the time to post a great review with us! We are glad you enjoyed your time here and we hope to see you again!

Thank you for taking the time to put a nice review, we are sorry that we didn't meet the higher standards during your stay I hope you can take the time and chat with us and what we can do better next time!Thank you again and have a wonderful day!

thank you Victoria for the great review! We are glad to hear you enjoyed your stay!! We hope to see you soon!Have a great day

Thank you Lance for the great review. I will make sure your feedback is shared with the staff as they work hard everyday to make everyone's stay great. We look forward to seeing you next time.

Thank you Sarah for taking the time to write a review. We appreciate your feedback and will make sure that we address the issues that you experienced. Unfortunately the delay in shuttles was in large part due to traffic conditions and we were running back to back shuttles with the flight delays and cancellations. We hope that we can welcome you back soon.

Thank you Sherri for taking the time to write a review. We are sorry to hear that you had to wait for the shuttle. Pick up times from the airport do depend heavily on the current traffic conditions and how fast we can make it to the hotel and back. We hope that you give us another opportunity.

Thank you Karch. We are glad to see you enjoyed your overall stay. We are interested in your feedback and would be happy to hear what you feel could have made a great stay.

Thank you Lernie for taking the time to wright a review, we are sorry to hear that you didn't like some of the amenity's add on's, to break it down, Simply suites does not have breakfast in the hotel but our sister property Select does, so because of the difference in hotels it is 9.99 per person, if you were to stay at select it is a 17.99 resort fee which includes the breakfast. As goes for the parking it is listed on all our websites, for 10 per night. We are sorry that your stay wasn't 100% but we hope we can make it right the next time!Thank you and have a wonderful day

Thank you Lora for the great score. I happy to see you enjoyed your stay. We look forward to seeing you at Sonesta Simply Suites again.

Thank you Masitsa for the great review we are so happy to see you enjoyed your stay. We look forward to welcoming you back.

Thank you Songyi for taking the time to leave a score. I am sorry to see your stay did not fully meet your expectations. I would be interested to learn more about your stay so we may improve moving forward. We hope to welcome you back again.

Thank you Jorge for the great score. We are glad to see you had a great stay. We look forward to seeing you again.

Thank you Dario for taking the time to leave us a great score. We are delighted to learn that you had a wonderful stay.

Thank you for taking the time to write a review. I very much apologize for the stay you experienced. I totally understand the frustrations and if you can reach out to us we would be happy to try and make it right when you choose to stay with us again. As for the room, I will be letting housekeeping know of the issues so we can make sure this doesn't happen again. Again, I want to apologize for the inconveniences you faced when staying with us. We hope you choose to stay with us in the near future.

Thank you for taking your time letting us know your experience, we are sorry to hear that you had all these difficulties, we are making sure that this matter is addressed.

Thank you for taking the time to write a review. We are beyond pleased to hear you enjoyed your stay. We hope you choose to stay with us in the near future.

Thank you for taking the time to write a review. We appreciate that you found the hotel to be beautiful we cant wait to welcome you back to the hotel in the near future.