Search Hotels Near Sector Murciélago, Santa Elena

"All Star Goes to Staff and their Effort. I had all along a very good stay but 2 times had almost horrible experiences. 1. there is no onsite taxi service and the onsite tour service nexus tours were not really very coordinated. 2. Food at the italian place was sent all burnt. food at the mexican restruant was delayed for like 40 mins. there was a clear discrimination for people like me. the condition where they dont have any taxi or onsite shuttle almost could have cost me few grands of USD to loose my flight and stranded. I felt if i would have had a medical emergency then Planet Hollywood didn't have anyone on call or "star class" member benefit had nothing. something to be mindful if planning to book a stay here."

"Our family of 6 stayed in the family suite for 3 nights. 2 double beds and a separate room with a king bed, 1 bathroom. The 1 bathroom was a little tricky especially in the morning and at shower time, but we made it work. Our only complaint for the room is no hot water for showers, but maybe this is throughout the property. We liked the food as it was more authentic than a different property we stayed at right before going to Condovac. We would've liked the buffet eggs at breakfast to be more cooked. We loved the setting being higher in the mountains, a lot of animals, a short walk (or shuttle ride provided by the property) to the beautiful beach and a little store right by the beach for souvenirs or to restock toiletries/snacks. The shuttle became a great option as we tired from walking up the steep road to the main part of the resort. The main part is where the pools are, the dining hall with plenty of seating, a bath house & workout building with weights and cardio equipment. We enjoyed the lizards and iguanas walking around the pool deck! Listening to and seeing howler monkeys! We wish there were more pool chairs/loungers. Too few of loungers for even half the guests to use. They were taken quickly and people were not shy about leaving a towel on it while they weren't using it for hours at a time. The 4 pools were very clean. Beautiful infinity pools! Wading area and shallow pool for younger kids. Staff was awesome 24/7!!! "

"This place is amazing at its core. Legacy of a beautifully crafted resort and on the edge of a stunning jungle. They could up a little the service at breakfast (I had to ask several times for cream and went some meals with no water poured) and stick to entrees that they excel at, the pastries and crossaints are not their forte. But the staff was nice. They also could do so much more in the way of wellness offerings and that would make this resort such a destination. I also recommend having drinking water more available for guests. "

"We enjoyed going on an eco walk with David and Kat. The staff were great. I just found the entertainment was very minimal. "

"Beautiful sunset dinner view. Albert grabbed an extra table and set it out for us when all others were taken or reserved which made for a lovely family experience. The kids would have spent the whole day at the pool if we had let them."

"Great location.. hard to get to if you fly into sjo.. prepare for 1lane 3hrs and 54 min drive. The drive is worth it for the scenic views"

"Had a great time. Rooms are clean and specious. Staff is very helpful and ultra friendly."

"it was lovely"

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "