"took my dog out to potty, & get food for her @ 11:05pm - when she has to go, we go - & now i am locked both out of our room (which my father paid for). PLEASE REFUND HIS CARD, right now. see receipt. we get to spend the night (not in a bed to cradle my bones) but in my jeep. no hot water, no bathroom. no heat, light, outlets. no phone. no key? no service.
unacceptable. inhumane. uncivilized. disrespectful behavior, yes. did this happen to us last night? yes. the three nights i paid out of pocket for it? YES. $509.
you don't treat dogs like that; you do not get to charge me or anyone in my family for it either. i have photos & video of everything, including each of five people whom i told this was happening to us, too. witnessed. i will never come back to soldotna inn; they are not likely too either
make this right, EXPEDIA? i even bought trip insurance - or d to through you. i'm handing thidms ovrer the you; the staff @ soldotna inn mor myself could reach the oner Dr. Shipping Wang. i called her personal cell phone. this is above my paygrade but not Expedia's. we are done & want to get over it. i have things to do but no accommodation here, in which to conduct them from. fine. i have a rig; i have my K9 Service: MEDIC - "Mobility Support" (Sterling).
i am from here, Soldotna."
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