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"Very good experience. the rooms were so clean. front desk was available 24*7. Everything was available "

"Pool and Food was great, great shows for the kids. We loved it! Thank you. "

"Great"

"We had an amazing stay at Hyatt Vivid Playa del Carmen. The rooms were amazing and clean. The in suite jacuzzi was my favorite. The food was incredible. My favorites were Rincon Mexicano (tacos and flan!), Asiana, Dolma (chicken parm and crème brûlée) and Spice! If you go to Spice, look for Miguel! He was really awesome! Would definitely recommend Hyatt vivid to friends and family! I will visit again! "

"Great adult place. Amazing fun. Great staff. Good food. Carlos at flame is amazing server. Takes care of their guests. The staff actualy remember you your not just a number. Cons....the ketchup sucks"

"We stayed in The Villas. It was excellent "

"Excellent of food and the service. The hotel needs to be renovated. Many items are dated."

"Great stay! The hotel is clean and well maintained. All the staff were super friendly and welcoming. Highly recommended!"

"Great staff & service!"