Vila, 3 kamar tidur, pemandangan kebun | Kolam renang | Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Bali Holiday Villas - La Playa

2.5 out of 5
Bali Holiday Villas - La Playa
Gang Alu, off Jl Raya Petitenget, Benoa, Legian, Seminyak, Bali

Ulasan

5,4
Penilaian 10 - Sangat Bagus. 0 dari 3 ulasan" "
Penilaian 8 - Bagus. 1 dari 3 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 3 ulasan" "
Penilaian 4 - Buruk. 0 dari 3 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 3 ulasan" "

6,0/10

Kebersihan

6,0/10

Staf & layanan

3,0/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Connie, Sydney

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Location even though and alley way. Pool was swamp green and management didn’t reply to our emails regarding compensation as we couldn’t use the pool. Old food box in microwave with flies all through it. Highly recommend you take this off your villa listings
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Kadek sukerti pada tanggal 21 Jan 2020
Dear Guest, We have checked with staff there was no old food boxes in microwave. As we do pre inspection before guest arrives. We investigate with our manager also if you informed him when he visited meeting you . There was no complain from you. In ref. Pool there was issue on your last day due to rain but team manage to control that. While pool issue getting fixed we offered you complementary massage . But you refused. We 24x7 available for guest help. Best Regards,

6/10 Cukup Baik

Elle

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
I was disappointed when we first arrived, this is not a 4.5 stars villa, there was no reception although it did state it on the original description said there was, pool kept on going green, staff didn’t understand English so was difficult to ask for more fly spray we were eating by mozzies. And the staff were using our villa as there hangout during the day, and we couldn’t make them understand we wanted privacy as we were two single girls.
Menginap 12 malam pada bulan Desember 2018
Tanggapan dari Ms. Kadek Sukerti pada tanggal 9 Jan 2019
Dear Guest, Thank you for your review and we truly apologies for all inconvenient you faced during your stay with us. since this is private villa so we do not have reception however, we 24/7 available for guest help. Pool tiles are green and due to rainy season it looks more green. pool maintenance is our first priority and we have regular pool cleaner staff coming 3xweek.and more than that if required. staff understand basic english as second Language. staff works 8h a day so they were doing their job as per scheduled. you would have contact us while you were staying at villa we would be able to take care your privacy as per you were expecting. Best Regards, Management Team,

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Great Villa, but a bit run down
Villa was great. Location was awesome for Seminyak and the service received from everyone involved with the Villa can't be faulted, they were willing to help at every step and made us feel very welcome. The condition of the Villa is just a touch under par. Bath was visibly dirty and went unused. There was a need for some minor repairs around the place and it was just a little bit run down. That being said it's an excellent property and feels very luxurious and I would recommend it to anyone who can appreciate a lovely property in a nice location that needs a little bit of TLC.