"Let me start with the positives. Bed and couch were both comfortable and provided a good night’s sleep. Quick and easy check in, friendly staff, very accommodating. Breakfast area was very clean and the staff member there was beyond kind and helpful, she was lovely. Then, the morning desk staff member, Kendra, was more than understanding and willing to listen to my disappointment with the disabled room. The shower was tiled in such a manner that water literally flooded the bathroom and bedroom., a huge slipping hazard for a person already dealing with mobility issues! Add to that a rolling chair for seating at a table where its placement has no access to desk lighting. Overall poor design of the room. But let me end this review to address the most important asset to this Hampton Inn, Kendra. And thank her once again for her hospitality."