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Hotel Sercotel Doña Carmela

3.0 star property
Travelers can recharge by the pool or tap into local culture through expert concierge services at this welcoming Seville retreat

Choose dates to view prices

Hotel Sercotel Doña Carmela places guests in Bellavista-La Palmera. Relax on the sunny terrace, enjoy meals at the restaurant, or sip drinks at the bar. The helpful staff assists with car rentals, laundry services, and arranging local tours.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is Rp1.261.249
Rp1.387.456 total
includes taxes & fees
7 Jun - 8 Jun
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About this property

Hotel Sercotel Doña Carmela

  • Hotel near Royal Alcázar of Seville
  • You can look forward to a terrace, dry cleaning/laundry services and car hire on-site at Hotel Sercotel Doña Carmela. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers
    • Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle
    • Tour/ticket information, a lift and laundry services
    • A 24-hour front desk, luggage storage and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 59 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and hairdryers
    • TVs with premium channels
    • Daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Hotel Sercotel Doña Carmela have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Sercotel Doña Carmela?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Doña Carmela on 7 Jun 2026 start from Rp1.261.249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sercotel Doña Carmela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sercotel Doña Carmela?

Self-parking is available for EUR 10.00 per day.

What time is check-in at Hotel Sercotel Doña Carmela?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel Sercotel Doña Carmela?

Checkout is at noon.

Where is Hotel Sercotel Doña Carmela located?

Located in Bellavista-La Palmera, this hotel is within 3 miles (5 km) of Benito Villamarin Stadium, Virgen del Rocio University Hospital and Great Racecourse Andalusia - Javier Piñar Haffner. Seville Cathedral and Plaza de España are also within 6 miles (10 km). Jardines de Hércules Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

6.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 80 out of 204 reviews
Rating 8 - Good. 84 out of 204 reviews
Rating 6 - Okay. 31 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 4 out of 204 reviews

Reviews

Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean convenient close to the center
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Cesar Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JOAQUIM RIBEIRO JUNIOR

Liked: Cleanliness, staff & service, property conditions & facilities
very good for the price. good breakfast. confort room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ibironke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location easy to get to the city centre. The staff were very helpful & pleasant and the general ambience was top notch 👌 I would definitely stay here again.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Despite helpful friendly staff at reception and in the bar/restaurant our stay was marred by a faulty shower and a cold low quality breakfast. Not recommended.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Plenty of facilities nearby. It's a few miles into town but the bus (every 10 mins) from around the corner makes that an easy journey (and for 0.35 euros pp if you get a travel card at the shop next door and you can share the card between the party). Decent restaurant. Good breakfast selection. Underground parking very convenient (bit tricky if you have a large vehicle but everywhere in the town is the same). Only real negative is that the beds were far too soft for our liking - something firmer would be appreciated. Staff really helpful. Good value for money overall.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Parking garage was ridiculous. Difficult to enter & exit, spaces were tight and you had to be in one space only, no overlapping into the space next to yours. Room was tiny, we had to enter/exit the bathroom sideways and we are thin people. It was noisy. You could here the People in the rooms above across, and beside, they push their chairs back across the floor, come in late banging doors and talking loudly every night. It was our worst nights for sleeping on our 4 week road trip around Spain. Cleaning lady was a lovely woman and worked hard.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Lovely staff always!
Stayed 1 night in Jan 2026
Verified

8/10 Good

RONY

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Abdel

Disliked: Property conditions & facilities
Was ok. Far from downtown.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Juan Manuel

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

M. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy overall with the stay, staff and the best breakfast. Thank you to Antonio for your help
Stayed 3 nights in Oct 2024
Verified

8/10 Good

geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hot food not hot
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low water pressure.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

JAZMIN ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 4 nights in May 2025
Verified

6/10 Okay

BERTHA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking at the facility TOO SMALL.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service
Good hotel, but we had to change rooms because the double bed was tiny and the mattress was horrible, so they offered us single beds, but the mattress wasn't the best either. When you're on holiday, the least you expect is a comfortable bed to sleep in. The staff did their best to please us, but apparently it's normal not to have a good bed in a hotel. Another thing €10 per day to park the car in an extremely tight parking lot, I thought parking was included in the price.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Ömür

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr gepflegtes Hotel. Frühstück hat nich Potential. Garage sehr schwer befahrbar. Sehr eng.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Hotel con buena ubicación. El restaurante del hotel muy recomendable. La habitación cómoda y tranquila. Buenas instalaciones.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
niet geweten dat er een zwembad aanwezig was! Maar het was algemeen aangenaam
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia fue genial
Stayed 3 nights in Dec 2025