Hotel Keluarga di Shah Alam

"Everything was perfect"

"昨年も宿泊した為、気に入り今年も宿泊しました。今回は、1人旅であった為、部屋は以前と違いましたが、充分広かった。 部屋の床の清掃がやや不十分でゴミが落ちていたり、ドライヤーの入っていた引き出し内に前の方の髪の毛が残ったままだったのはやや残念。また、こちらのホテルは空調が非常に寒い。どこが切るスイッチかもわかりませんでした。シャワーがお湯がぬるく寒い思いをした。しかし、ホテルは素敵で気に入っています。"

"Very poor condition and not worth for the pricy"

"Beautiful hotel. Smells amazing as soon as you enter the stunning reception area. Reception staff incredibly friendly and helpful. Room was perfectly fitting for my week stay for a work trip. Service staff on level 13 roof top bar need to to be more attentive. Gym clean and reasonably equipped as was the pool area. Local amenities quite good from food options to laundry, etc all good. Breakfast options could be improved and replenished better and the coffee really isn’t great. Maybe...

"Room maintenance neglected. Paint chipping off the wall. Furniture had large pieces of veneer gone. Nothing like the photo. 20 foot of stairs to climb up to the 1st floor."

"The owner asked to text to collect the check in info but don't reply until the next day. The room is barely clean and all furniture are old and dusty. The sofa and carpet were so dirty. The bathroom is molded. It required rm100 deposit to be paid and took 2 days to refund. Worst of all, 2 of my credit cards details being hacked I believe is the WiFi. "