Search Hotels in Shaheed Bhagat Singh Nagar, Ludhiana

"bad service in resturant. Not Five star standards"

"We booked this hotel for our honeymoon but that was a pretty bad call on our part. The AC in the room didn't work and the room was hotter than the lobby. After about an hour of trying to fix it at 4 in the morning, they offered us a tower fan. I hope this is not a standard for all the 5 star hotels. When we returned after the reception, a huge mirror in the washroom had fallen down over the flush. It could have been pretty back if the mirror had fallen when either of us were using the washroom. The only saving grace was the mirror didn't break when it fell but I wouldn't want to be there if it breaks the next time it falls. Only when we decided to checkout did they offer us a different room but it was after 5 and it was pretty pointless to pack everything and more to a different room for a few hours."

"The rooms were nice and clean, any issues the hotel resolved. The staff were friendly and professional. This was second time we stayed and was not disappointed. The restaurant staff were so nice and made us feel welcomed. Food was spot on and delicious each time. Room service was nice too. Would stay here again. "

"Rude staff and dirty rooms "

"I wish if there was an option to give no star because the staff was rude, not ready to help, no cleanliness, dirty bathroom. Total money waste "

"Staff was so friendly "

"Rooms are equipped with heating facility for good comfort "

"Good stay. I appreciate their cleanliness "

"Overall Experience Good:)"