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Ulasan untuk Comfort Inn

2.5 out of 5
Comfort Inn
2012 E Marion St, Shelby, NC

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 240 dari 505 ulasan" "
Penilaian 8 - Bagus. 184 dari 505 ulasan" "
Penilaian 6 - Cukup Baik. 50 dari 505 ulasan" "
Penilaian 4 - Buruk. 12 dari 505 ulasan" "
Penilaian 2 - Sangat Buruk. 19 dari 505 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Aldric

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Beb was old and worn out it had a sink hold in the bed.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Martha

Bepergian bersama keluarga
Disukai: Staf & layanan
The staff was very friendly. The hotel and the room seemed to be clean, but their was a strong musty smell. I think it was coming from the carpet. The whole place was in need of an update. We only stayed one night to attend a college graduation, so it met our needs.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Barbara

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly and helpful. We enjoyed our stay and we would return. Thank you!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lanisha Odom pada tanggal 30 Apr 2024
Barbara,Thank you for this perfect review regarding your stay. We were glad to host you properly during your journey at our hotel. The Comfort Inn Shelby NC team and I appreciate you choosing our hotel for your stay. We look forward to seeing you again soon!Warm Regards Manager Lanisha Odom

10/10 Sangat Bagus

Jessica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff…clean…right next to the mall
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lanisha Odom pada tanggal 5 Apr 2024
Jessica Thank you for taking the time to complete our online survey. We are glad all was well and you enjoyed the location that is surrounded by stores, restaurants and a wonderful mall. We look forward to seeing you again soon!Warm Regards Manager Lanisha Odom

10/10 Sangat Bagus

Hobart

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property didn't seem to have clear directions to find the location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Lanisha Odom pada tanggal 1 Apr 2024
Hobart,The Comfort Inn Shelby NC team and I thank you for the 5 star rating. We hope to see you again soon!Warm Regards Manager Lanisha Odom

10/10 Sangat Bagus

Joseph, Sarasota

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean, staff was cleaning all day, the breakfast (free) was good, the staff was very friendly, and you felt safe, the price was great, highly recommend this place! Joe E
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Gail Medina, Sales Director pada tanggal 11 Mar 2024
Dear Joe,We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is invaluable to us, as it not only motivates our staff but also serves as a beacon for continuous improvement.We can't wait to host you again.

8/10 Bagus

Steven

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lanisha Odom pada tanggal 27 Mar 2024
Greetings,Thank you for the rating given and taking the time to complete our online survey. We look forward to seeing you again soon!Warm Regards Manager Lanisha Odom

8/10 Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
clean and comfy with lots of pillows but had problems with electric to fridge and micro. Lots of tv channel options. Windows are hazy hard to see outside.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Gail Medina, Sales Director pada tanggal 20 Feb 2024
Dear Lisa,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 Sangat Bagus

Franklin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and beds were very comfortable. Staff was very friendly. Great value.
Tanggapan dari Lanisha Odom pada tanggal 15 Feb 2024
Franklin,Thank you for taking the time to complete our online survey. The staff and I are happy to know all was well during your stay. We hope to see you again soon!Warn Regards Manager Lanisha Odom

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We only stayed one night. It was fine, staff at the desk were nice. Overall room was clean and comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Lanisha Odom pada tanggal 13 Feb 2024
Julie Thank you for taking the time to complete our online survey. The staff and I are happy all was well, and you founded the satisfaction you expected. We hope to see you again soon!Warm Regards Manager Lanisha Odom

8/10 Bagus

Michele

Bepergian bersama keluarga
The service was great
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Lanisha Odom pada tanggal 4 Feb 2024
Michele,Thank you for your feedback regarding your stay. We value your time and effort to stay at our hotel. We hope to see you again soon!Warm Regards Manager Lanisha Odom

10/10 Sangat Bagus

Sherita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a great stay we always stay here when we come to Shelby
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lanisha Odom pada tanggal 29 Jan 2024
Sherita,Thank you for visiting our hotel and giving us all 10's for your stay. We look forward to seeing you again here at the Comfort Inn Shelby NC locationWarm Regards,Lanisha Odom

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 8 Jan 2024
Thank you for the 5 star rating regarding your stay at the Comfort Inn Shelby NC location. We look forward to seeing you again soon!!!Warm Regards,ManagerLanisha Odom

10/10 Sangat Bagus

Traci

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lanisha Odom pada tanggal 29 Jan 2024
Greetings Thank you fir this 5 star review here at the Comfort Inn Shelby NC location. The team and I will take this rating in consideration while continuing to work hard to provide excellent service!Warm Regards Manager Lanisha Odom 704 482 5666 Opt 2

10/10 Sangat Bagus

Angela

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 9 Jan 2024
Angela,Thank you for the 5 star review. We are happy to know all was well during your stay. We hope to see you again soon!Warm Regards,ManagerLanisha Odom

10/10 Sangat Bagus

Samantha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Can’t beat the price!
We were pleasantly surprised! The pictures make it seem a little more dated than it actually is. The room was clean and didn’t have any smells. All the staff were incredibly friendly and attentive. Housekeeping even noticed I had makeup, and had used the makeup wipe provided. So they left a few extra wipes for me. It’s no luxury hotel. But for the price, it’s a great stay!
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 9 Jan 2024
Samantha,Thank you for the kind words used for your stay. Surprise is what we like to hear, because when you walk into our hotel you will feel and smell the freshness of cleanliness. We sparkle our rooms and clean our hotel thoroughly so our guest feel at home. The staff and I here at the Comfort Inn Shelby NC location are the most kind, courteous, and professional individuals you would ever want to meet. The housekeeping department are very considered and observant when it comes to our guest needs; therefore I am glad they notice the shortage of makeup wipes that you didn't have. We hope when you are in the area again, you stop by for the delightful service we provide.Warm Regards,Front Office ManagerLanisha Odom

8/10 Bagus

Jeremy

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 8 Jan 2024
JeremyThank you for this review regarding your stay. We look forward to seeing you again soon!!!Warm Regards,ManagerLanisha Odom

8/10 Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 9 Feb 2024
CarolThank you for taking the time to complete our online survey. We hope all was well during your time at our hotel. We look forward to seeing you again soon!Warm Regards ManagerLanisha Odom

2/10 Sangat Buruk

Dean

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 20 malam pada bulan November 2023
Tanggapan dari Lanisha Odom pada tanggal 29 Jan 2024
DeanWe hope all was well during your journey at our hotel. We hope to see you again soon!!!Warm Regards,Lanisha Odom

10/10 Sangat Bagus

Jesse

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Lanisha Odom pada tanggal 29 Jan 2024
Jesse,Thank you for the 5 star rating regarding your stay. We are happy to have set high expectations during your visit as we hope to see you again soon!!Sincerely,Lanisha Odom

4/10 Buruk

Nicole

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dingy and Dirty. I would not stay at this property again. The property is aging and a bit depressing. My room was dirty. Hair in the shower, opened coffee packets put back in the basket and gift wrapping from a previous guest found in a corner on the floor. My shower needed caulking, there were holes in the drapes, chipped paint and ripped wallpaper.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The whole hotel needs updating not just new carpets and paint other than that it was great stay
Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

Brandon

Traveler bisnis
Disukai: Kebersihan, staf & layanan
The walls between room and between bathroom and the rest of your room need sound deadening insulation. I could hear everything. Soft closing doors would help keep people slamming doors from waking me up. Bathroom in the room needs an update.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Mildred

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Amy

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Shelia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Page

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great value!
Was much better than I expected. Check-in was quick & easy, plenty of parking, easy access (although I’m not sure if there was another elevator other than the 1 on the very end of the building where our room was), comfortable bed, decent breakfast & everything appeared to be pretty clean.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Celena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
Amazing website. Enjoyed using points. Great investment being a member of Hotel.com
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Glenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Steven

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Hao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were friendly and helpful.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Steven

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Brad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not great not terrible
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jack

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rosie pada tanggal 7 Nov 2023
Dear Jack-Thank you very much for your wonderful 5 star rating. We take great pride in the service we provide and cannot be more happier that your experience was met. Please come again to see us soon!Warm Regards,Rosemarie NixonGeneral Manager

10/10 Sangat Bagus

Beneranda

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Robert

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Billie, Vilas

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are great rooms are comfy and clean
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sharon Lacy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

2/10 Sangat Buruk

Tony Q

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Room was damp and floor was dirty. Room had a bad odor. This was the second room, the first one was not as shone on the wed. No room for anything tyset on sink
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Annett

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sherita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I always stay at comfort inn when I go Shelby i know the hotel will be clean and the service will be great
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Mark E

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was very nice, newly renovated pool, decent breakfast not any noise or excessive lights. Can't really think of anything to complain about.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Yvette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Staff, friendly and very helpful
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Alice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The counter people were very friendly, the cost was great for one night. Checkout persons were friendly. The only thing negative was the beds are too hard for a senior with back problems.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome
Customer service was excellent! Very helpful, courteous and friendly. The room was comfy, clean and cozy. Great amenities. Quiet and access to lots of restaurants and malls.
Menginap 3 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Tricia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a death in my family and wasn’t able to make in town. I called almost I called the early morning of my reservation when I was notified of the death and I still was not able to cancel my booking. I did not plan on having a situation like that nor do most so most people are compassionate and show empathy in a time as such.. but not this place
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Rebecca

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Debra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Cheryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place
Menginap 2 malam pada bulan Agustus 2023