Search Hotels Near Shopping Center Cloche d'Or, Luxembourg City

"Great room, great service "

"Very clean place. Excellent location."

"Room was clean and well presented. Bed was comfortable. Quiet location, close to City Centre and Tram/Bus (Free) routes to Airport and surrounding area. Friendly and helpful staff."

"From the front desk to the housekeeper to the breakfast staff, everyone was pleasant, professional, friendly. It was such a wonderful experience. We will definitely be back to the city hotel."

"Everything so nice"

"Superb furnishing in the room. Amazing quality linens and towels. Good strong shower-head. Had difficulty lowering the temperature, the room is not fitted with air conditioning but at least you can open the window ajar to get a breath of fresh air. Huge bed. Very comfy! Staff in the restaurant were pleasant and welcoming; the reception staff were a bit off-hand but we stayed at a holiday weekend so I suppose their tempers were a little frayed."

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."