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"Very good and comfortable"

"Always a great stay and the staff are super friendly. "

"The hotel is very nice and convenient if you are there for business!"

"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "

"Exceptional hotel with ver friendly staff and amazing food."

"Perfect for a long layover, inside the domestic terminal. Staff are extremely helpful. Rooms are basic but extremely clean and perfectly adequate for getting a good sleep before an early morning flight. Breakfast starts at 4.30am, perfect."