Interior

Ulasan untuk eOcambo Resort and Spa

4 out of 5
eOcambo Resort and Spa
BBU Road, Vihear Chen Village, Sangkat Svay Dangkum, Siem Reap, Siem Reap

Ulasan

10

Sempurna

Penilaian 10 - Sangat Bagus. 152 dari 163 ulasan" "
Penilaian 8 - Bagus. 7 dari 163 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 163 ulasan" "
Penilaian 4 - Buruk. 1 dari 163 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 163 ulasan" "

9,8/10

Kebersihan

10/10

Staf & layanan

9,8/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Amy

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What an amazing staff! So kind, helpful, and happy. They helped me locate an item I lost. They were so patient and gracious! Excellent restaurant, wonderful pool and great balcony. My room was beautiful! It was large, air conditioned. Excellent location near everything. They set me up with a wonderful tour guide! Thank you for everything!
Menginap 4 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hospitality. Beautiful resort. Breakfast was very delicious. Staff was very accommodating as well and easy to get in contact with—also quick with needs and setting up transports and tours. Really enjoyed my stay and would definitely stay here again if to come back to Cambodia. Thank you so much for everything.
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Politeness of the staff, they are all helpful. our room was beautiful and the pool was refreshing. very good breakfast with excellent choice! Highly recommend this place.
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

DENISE A C

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente relação qualidade preço
Excelente hotel, com quartos amplos, limpos, cama firme. Café da manhã incluído com opções variadas, ocidentais e orientais. Destaco também a qualidade e preço do restaurante do hotel. O chef merece os parabéns. Fizemos várias massagens também de excelente qualidade. Além disso, é possível organizar tours privados diretamente no hotel. Voltaria com certeza.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari KIM HEAK pada tanggal 11 Mar 2020
Dear DENISE A C, First of all, thank you so much for taking time to post a fantastic review of our hotel. We are thrilled to know that you had an amazing stay with us and thanks for praising our staff, buffet breakfast, massage, room. it's a great source of motivation for our team here. Thank you for this glowing review of our hotel and we are looking forward to welcoming you back to our hotel soon again. Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Colin

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Februari 2020

8/10 Bagus

Rick, ottawa, Canada

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff were incredible, very helpful and so friendly. The pool and restaurant are very nice, but the rooms could be improved. Very hard beds, showers constructed so water flows to the rest of the bathroom. We used pool towels to keep the water in check. That said, we really enjoyed our time there, excellent food and the BEST staff.
Menginap 6 malam pada bulan Februari 2020
Tanggapan dari Jam Hotel Manager pada tanggal 16 Feb 2020
Dear Rick, Dear Value Guest, Thank you for such a glowing review! We at eOcambo are absolutely delighted that you and your friend enjoyed your stay with us and overjoyed that you will be back. Our staff are thrilled with your review, thank you so much. You have really provided a confidence boost to our younger team members and our more experienced staff are delighted to know that their training is working. Many of our younger team are inexperienced and we are often their first paying job after school. We would also like to thank you for choosing to stay with us, a percentage of profits goes to the eOcambo Foundation. This is our social enterprise set up to remove barriers to education and improve the lives of Cambodians in the Siem Reap are. Just by staying with us, you have helped a child get an education. We are absolutely thrilled that you enjoyed you stay with us and we are looking forward to welcoming you back next year and anytime you visit Siem Reap! With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay was very nice, very good location, very friendly staff. I will certainly come back.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari KIM HEAK pada tanggal 2 Feb 2020
Dear Valued Guests, First of all, thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We are thrilled to hear that you enjoyed your experience with us. we are so happy that we are able to that during your stay with us. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

6/10 Cukup Baik

Elsie, San Diego, Calif

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The Staff and housekeepers are the greatest assets of this place. No matter housekeeping clean the place, it won't look clean because it's very outdated. Linens are ok, food ok. Kudos to Kim who is very knowledgeable and helpful. All the staff are willing to help with enthusiasm.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari KIM HEAK pada tanggal 2 Feb 2020
Dear Elsie, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your experience with us. Regarding to our facilities, it will look outdated due to we use the the unique Khmer floor tile. it will not deserve a western style. Thanks again, and we look forward to welcoming you back in the future. Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect. Totally worth the extra money. It was an experience staying in this hotel.
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM HEAK pada tanggal 2 Feb 2020
Dear Valued Guests, Firstly,thank you for taking the time to write this wonderful review. We are delighted you enjoyed our hotel and that you had a great experience. Everyone at eOcambo Resort and Spa always strives for exceptional service and we're so happy that we were able to give you this during your stay. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Todd, New Brunswick, Canada

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was so incredibly friendly and very hospitable! They made us feel so welcome in Cambodia. Would definitely recommend this hotel to everyone! I look forward to going back again one day.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari KIM pada tanggal 16 Jan 2020
Dear Todd, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. We are delighted you enjoyed our hotel and that you had a great experience. we always strives for exceptional service and we're so happy that we were able to give you this during your stay. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

4/10 Buruk

Jay, Hyderabad, India ( 4-7 Jan 2020 in Seam Reap)

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This is misleadingly listed as a 4 Star property but actually it is a small 3 floor (32 rooms) boutique hotel property with no elevator. We booked a family room, which was listed as 1000 sq feet only to get a 400 sq feet room. It lacked space in bedrooms for storage, no area to work on laptops and no power plugs near the beds to charge. The small step between master BR and small BR is safety hazard one can easily trip over as it is not obvious. The bathrooms is just a shower stand with just a peg and no space to keep fresh change clothes etc. Also the room was filled with mosquitoes. The listing says 5 spa rooms, they have one. The property is marketed with a lot of inaccuracies . Confusing Payment options on expedia- with reserve and pay later option, it is unclear if there is cancellation fee or it is refundable. You should explicitly state "Cancellation fee exists/Non-refundable, but you can pay at the hotel" or "No Cancellation fee till XX date/Fully refundable till XX date and you can pay at the hotel". The Customer service over email was prompt but did not answer if I can get an early check in and disappointed me when I landed. On the positives, the staff is very earnest and helpful. They arranged a good driver for tours and also helped get mosquito coils.The beds comfortable and linen clean. The restaurant food is good, but on the expensive side to pub street. The manager accepted the feedback, provided a discount to compensate and said he will act on them.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Jam Hotel Manager pada tanggal 8 Jan 2020
Dear Jay, Thank you very much for taking the time to review our hotel and for your positive comments on our staff, they endeavored to make your stay as comfortable as possible. The manager worked overtime to try to make your visit enjoyable. Thank you as well for the favourable comment on the beds and driver. Unfortunately we have to agree with you that the description on Expedia does not match the hotel and we would like to explain why. eOcambo took over the hotel last year after it had already been operating, the description was written by the former management. Despite several attempts to change it to reflect the hotel as it is now, Expedia will not allow us to alter anything but the name. However, due to your feedback we are again going to attempt to convince Expedia that the description does not reflect the hotel. Your comment about 1000 sq feet for the room size is a case in point, that is over 300sq meters and no room in our hotel is that size! The confusing payment system is also Expedia, not eOcambo, there is nothing we can do to change their payment methods. Now I would like to address your other concerns. We have taken on board your comment about a lack of space to hang clothing in the shower room and we are investigating installing hooks or another method to address this. Very few hotels under four floors have elevators in Cambodia, unless the hotel is part of an international corporate chain. We have investigated the feasibility of installing elevators but the cost is prohibitive and we would be forced to raise our room rates to unrealistic prices. The larger family rooms are located on the first and second floors, this was explained and you were offered these rooms but you elected to stay on the ground floor and were given a 20% discount. It was not possible to arrange the early check in because the rooms were still occupied as our manger explained when you checked in. The first floor rooms were ready, but they were not suitable for your party who wished to stay on the ground floor. Free airport transfers were provided The step you mentioned is two very different colours, and goes from a tiled floor in one room to the wooden floor in another. We are at a loss as to how to make it more obvious without installing a bright yellow ugly industrial strip along the step which will mar the appearance of the room. We do everything in our power to keep the mosquitos down; however in a hot, wet, tropical country like Cambodia, it is impossible to eradicate them completely. As you mentioned, mosquito coils are available and we will spray your room if requested. We do carry out mosquito eradication methods regularly and have ecofriendly traps discreetly hidden around the hotel and garden. Again we would like to thank you for your feedback and we are acting on those things within our control to address the issues you mentioned. With Sincerely

10/10 Sangat Bagus

Lasis, Amsterdam

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for 5 nights and really enjoyed the amenities. Very nice room, gorgeous pool, lovely staff who learned our names right away and used them in our interactions (a great personal touch!). Had a gorgeous massage in their spa. Highly recommended!
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari KIM pada tanggal 28 Des 2019
Dear Lasis, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment and thank for praising our staff, our room, our spa and our food. we are always striving to give an excellent service and to hear that we have done that during your stay is very satisfying from the team here. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Ronaldo, London

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed at the hotel for two nights with my wife and two children during our visit to Siem Reap. Very reasonably priced. Staff were always friendly. We got to the hotel about 9:30am, and they allowed us to check in early without an extra cost (usually hotels can hit you up with this). Kim was excellent - explained everything as soon as we checked in, gave us hot towels. Hotel is not very far from the temples, and 10mins tuk tuk ride to pub street. I would highly recommend them.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Jam Hotel Manager pada tanggal 27 Des 2019
Dear Ronaldo, i would like to say thank you so much for your review of the eOcambo, most especially excellent review like yours. i am very happy to read that you were enjoyed the stay here. I do hope to welcome you again if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Lanin, HK

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unassuming from the outside, the eOcambo Resort & Spa is bound to exceed the expectation of many guests. The room is clean, elegant, and spacious. The hotel staff, especially Kim and Army, are super nice and friendly. From the moment you arrive, you can feel that the staff at this hotel are doing their best to make sure that you will have a good stay. The hotel restaurant offers both authentic Cambodian and American food. If you would like to try Cambodian street food, you just need a two-dollar Tuk Tuk ride. The room price is very reasonable. They also offer free airport pickup which sweetens the deal.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jam Hotel Manager pada tanggal 27 Des 2019
Dear Lanin, i would like to say thank you so much for your review of the eOcambo. i am very happy to read that you were having a wonderful time staying with us, and appreciated for those you named here. I do hope to welcome you again if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed there for three nights and we can say that it was good. Located at a strategic place and only 10 minutes walk to Pub Street. Breakfast was good and the staff were polite and friendly. Overall, a comfortable place to stay if you're in Siem Reap.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari KIM pada tanggal 24 Des 2019
Dear Valued Guests, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your experience with us. We love hearing from our guests and I will personally pass on your kind words to our team. It's great to read that you feel our property is only a short distance away from hustle and bustle of pub street. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Dani, hong kong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel's Kim is super helpful and very friendly! The room was amazing, clean and beautiful! Breakfast food was also very good! The location is very close to Pub Street and it takes only 5 minutes by tricycle. This living experience is amazing!
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari KIM pada tanggal 24 Des 2019
Dear Dan, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. Thank you for taking the time to write this wonderful review. I am delighted you enjoyed our hotel and that you had a great experience. Everyone here always strives for exceptional service and we're so happy that we were able to give you this during your stay. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

setso, Madrid

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful responsive and professional Staff. Location convenient to all Siem Reap facilities & nearby Tuk Tuk only 1$ to central area .Great welcome "pick up" / transfers. A very informative, well illustrated Souvenir Guidebook on the Angkor Temples is available at Reception.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Jam Hotel Manager pada tanggal 10 Des 2019
Dear Setso, i would like to say thank you so much for your great review of the eOcambo, most especially your highlight about service very helpful and professional. i am very happy to read that you were having a wonderful time stayed here. I do hope to welcome you again if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Nella, Bangkok

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you are looking for: good service, good food, nice people, good advice, quite of a small hotel, ... you will be in the right place. We stay 1 week with my husband and we love it. Well placed, not so far from all restaurants and all attractions (city temple, market,...)
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM pada tanggal 9 Des 2019
Dear Nella, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We are delighted to hear that you have a great experience and enjoyed our hotel. Especially your kindly mention about good service, good food, nice people, good advice, quite of a small hotel. it is a pleasure to have as our value guests. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Nathan, Singapore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The eOcambo Resort was my little piece of heaven while visiting Siem Reap. This boutique hotel is small enough so you feel like a special VIP guest but big enough to run everything smoothly! Our room was beautiful and right next to the pool. The staff was amazing: friendly and professional and always one step ahead. Loved waking up to Amy and kim’s lovely smiling faces and attentive service each morning at the breakfast and feeling well looked after by Panha and Ratha in the evenings with happy hour drinks and dinner. Food was fresh and delicious and catered well for my dietary needs. The rooms were well looked after and beds incredibly comfortable. I will be back very soon!
Menginap 4 malam pada bulan November 2019
Tanggapan dari KIM pada tanggal 9 Des 2019
Dear Nathan, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking your time to write a review of eOcambo Resort & Spa. we are delighted to hear that your have a great experience and enjoyed our hotel. Especially your kindly mention our staffs"Amy, Panha, Kim, and Ratha" were very friendly and amazing. it is pleasure to have you and your partner as our value guests. we do pass your kind remarks to our team accordingly. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and humility of them. All of them were willing to go an extra mile to serve us.
Menginap 4 malam pada bulan November 2019
Tanggapan dari Jam Hotel Manager pada tanggal 9 Des 2019
Dear Value Guest, I would like to say thank you so much for your great review of the eOcambo, We are very pleased to have been a part of your journey, most especially for being the setting for unforgettable memories from your trip to Siem Reap our staff are always doing their best to provide the best service to our guests. Thank you very much again for sharing with us your compliments which will be definitely shared our entire team. I trust that you had a wonderful visit in Siem Reap. It would be a pleasure welcoming you back again. With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is excellent, a 10 minute walk to the night market and pub street. Or better yet, a $2 tuk-tuk ride. The included breakfast is part buffet/part menu, and yummy. The spa services were nice, and we could walk-in for massage every day. The staff make this place amazing, they are just lovely people set on making your stay great. We enjoyed drinks poolside every afternoon after long hot days of temple touring. We would absolutely stay here again! eOcambo Resort & Spa
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM pada tanggal 2 Des 2019
Dear Value Guest, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We appreciate your kindly mention our lovely hotel and nice building with many options of our breakfast included Asian, Western, and vegetarian, especially amazing staffs. we do pass your kind word to our team accordingly. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Matin, otawa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed 4 nights at the hotel. The staff are amazing and so friendly. Great buffet breakfast. The restaurant for lunch or dinner is also recommended as it has the best Lok Lak in Siem Reap They can organise all tours and transfers to airport. Convenient location to pub street
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM pada tanggal 2 Des 2019
Dear Matin, Thank you for taking your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment and mention your favorite hote in Siem Reap Cambodia, great staffs, nice rooms, and highly recommend our Food. It was a pleasure having you and party as our valued guests. We do pass your kind words to our team accordingly. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A very pleasant stay in eOcambo Resort and Spa. Their staff are fantastic, my room included complimentary transfer from airport. I was ask the driver is there any convenience stores in the airport, and he drive me to a local supermarket since there’s no convenience store at the airport. He was so nice to introduce Siem Reap to me. All of the staffs in front desk were very nice and helpful. Wanna highly the staffs inside the restaurant, they are very friendly and efficient.
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM pada tanggal 2 Des 2019
Dear Value Guest, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We were pleased to read that you thoroughly enjoyed your experience at our Resort. Especially, your kindly mention about our breakfast, service staffs, and very nice and clean room We hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future. Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location of this hotel is perfect, it’s less than a 5 minute walking distance a to the main market area/ pub street. If it were any closer, it would be impossible to get any sleep due to the loud music. The customer service is also great, the staff were very helpful and knowledgeable. They gave us good tips about things to go but are not pushy. If you’re going to be in Siam Reap, make sure you visit the nearby Killing Fields and War Museum!
Menginap 2 malam pada bulan November 2019
Tanggapan dari KIM HEAK pada tanggal 2 Des 2019
Dear Value Guests, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. We are delightful to see that you had enjoyed every moment with special mention fabulous rooms, fantastic staffs and wonderful food. It's great to read that you feel our property is only a short distance away from hustle and bustle of pub street. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Cassy, london

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are new, clean and in tip top conditions. Swimming pool, full amenities include safe, mini fridge, hair blowers made us feel totally at home and very very comfortable. Not to mention stable in-room wi-fi! Breakfast, a sumptuos local and western menu, is served at their restaurant in a cosy modern furnishing that let guests enjoy the morning sun. The hotel staff are well-mannered and attentive. Special shoutout to Ms Amy who is so friendly and helpful to our needs and gave good recommendations to enjoying Siem Reap. 5 stars!
Menginap 2 malam pada bulan November 2019
Tanggapan dari Kim Heak pada tanggal 2 Des 2019
Dear Cassy, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We appreciate your kindly mention our lovely hotel and nice building with many options of our breakfast included Asian, Western, and vegetarian. Also, the wifi is good and great staffs. we do pass your kind words to our accordingly. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very good stay. We arrived in the morning and they let us checked in early. They gave us a welcome drink. Every time we got out they had cold water and cold towels ready for us. Their breakfast buffet is so large for us. Everyone was very very nice. They arranged a taxi for us to the airport for free. Highly recommend eOcambo Resort for everyone!!!
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari KIM HEAK pada tanggal 2 Des 2019
Dear Value Guests, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment and mention your favorite hote in Siem Reap Cambodia, great staffs, nice rooms, and breakfast box. It was a pleasure having you and party as our valued guests. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Operation Manager

10/10 Sangat Bagus

Hun, New Zealand

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extraordinary! They volunteered to pick us up at the bus station (coming from Phnom Penh). Off a busy, bustling street, but the hotel is like an oasis. Beautiful, wonderfully decorated place. The staff were amazing! Going way beyond what I have experienced elsewhere. Room was nice, nothing special; comfortable bed, nice shower. Close to markets, Pub Street, etc. I would love to come back.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Jam Hotel Manager pada tanggal 26 Nov 2019
Dear Hun, A genuine thank you for your feedback about eOcambo. We are very pleased to have been a part of your journey, most especially for being the setting for unforgettable memories from your trip to Siem Reap our staff are always doing their best to provide the best service to our guests. Thank you very much again for sharing with us your compliments which will be definitely shared our entire team. I trust that you had a wonderful visit in Siem Reap. It would be a pleasure welcoming you back again. With Sincerely

10/10 Sangat Bagus

Leo, Singapore

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay! I had a friend recommend the resort, and it was one of the most authentic places I could find from the resort. Food was fantastic and fairly priced. The entire staff is lovely and always willing to help, Amy was fantastic and always made sure that we were taken care of. Location was great and an easy tuk tuk ride into town or to Angkor, which the resort already had available. 10/10 would recommend and stay at again.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Jam Hotel Manager pada tanggal 26 Nov 2019
Dear Leo, Thank you for your great comment, it's a pleasure for us to read that you enjoyed your stay with us and appreciated the setting and facilities of our property, as well as the food in our Restaurant. We hope you had enough time to relax and rest around our salt-water swimming pool after exploring the wonders of Angkor. We would be happy to welcome you again during your next stay in Cambodia. With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you are heading to Siem Reap I would recommend you stay at the eOcambo Resort & Spa. It is one of the best places we have stayed. The staff are amazing. They all know you by name and will do whatever it takes to make your stay special and comfortable. The little touches make a big difference, such as you are always greeted with cold water and a towel when arriving back from a hot day out, and they are happy to make a packed breakfast if you're up early to see the sunrise. Nothing was too much trouble, and it made for an amazing stay.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Jam Hotel Manager pada tanggal 26 Nov 2019
Dear Value Guest, Thank you for your great comment. It's always a pleasure for us to see that our hotel facilities and the professionalism and efficiency of our teams are well recognized by our guests We hope you had enough time to explore the Angkor wonders and to refresh and relax around our swimming pool or enjoying some fresh juices and cocktails! We would be happy to welcome you again if you come back to Cambodia. With Sincerely

10/10 Sangat Bagus

Maximillian, Hong Kong

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was beautiful and the staff was amazing! The hotel is only a few minutes from Pub Street, making it extremely convenient, and the hotel provides free tuk tuks from airport. I would absolutely recommend this place to anyone visiting Siem Reap.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jam Hotel Manager pada tanggal 26 Nov 2019
Dear Maximillian, Thank you first of all for taking the time to give us your encouraging feedback. I am glad to hear we were able to impress you during your stay in particular with the quality of our spacious rooms and kindness of our personnel. We are highly committed to creating memorable experiences for our guests and the swimming pool is a great place to relax after exploring the temples. I have taken the liberty to pass on your compliments to our team, who was very pleased with your feedback. We truly value the quality of your review and hope to see you for many more times to come. With Sincerely

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Staffs are polite and friendly, while quality of the room and its facilities are still to be improved.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Jham Hotel Manager pada tanggal 31 Okt 2019
Dear Value Guest, thank you for your review of the eOcambo, and most especially polite friendly of our staff. I am very happy to read that you were enjoyed the stay here. I do hope to welcome you again if should your travel made you return. With Sincerely

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
大変良かった 空港送迎もついてありがたかったですが、ツゥクツゥクに乗った事がなく、悪路で、ちょっと怖かった 私もあまり英語が得意ではなく、ホテルの人の英語がわかりにくくて困りました でも親身になって相談に乗ってくれて、お金の事も明確に説明してもらえ満足できました アンコールワットのツアーに出かけ、昼過ぎに帰ってきたのに、無料でシャワーを使わせてもらえたのはありがたかったです そのあとマッサージをお願いしましたが60分12ドル。初めての人は20%オフでお値打ちでリフレッシュできました。本当に気持ち良かった 綺麗なプールもあり水着があれば使えました ホテルライフもいいですね
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Jham Hotel Manager pada tanggal 31 Okt 2019
Dear Value Guest, thank you for your review of the eOcambo i am very happy to read that you were enjoyed the stay here. I do hope to welcome you agin if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Mona, Ottawa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed this place, the staff is extremely welcoming from the time you walk in the door until the day you leave, really impressed! Took advantage of the pool, small but nice and clean with fresh towels readily available. Breakfast was included and pretty good as well.
Menginap 1 malam pada bulan April 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Mona, Thank you for choosing our hotel and take the time to post a review of your recent experience staying at eOcambo Resort & Spa. we really appreciated you have a great experience from the arrival until departure with special mention every single points you love. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in the hotel for 3 days. We enjoyed our holiday. Nice location, rooms are clean and beautiful. The staff are very friendly and helpful, good English speaking. Nice selections of food for breakfast. They have egg station, soup, waffles and pancakes, lots of fruits and veggies. The pool is clean.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Value Guests, Thank you for choosing to stay at our hotel and take the time to post a review of your recent experience staying at eOcambo Resort & Spa. We thrilled to hear that you have a great experience at our hotel from the arrival until departure. we do pass your kind words to our team in order to continue build up the best costumer service. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel with excellent service, good location. Very helpful staff and flawless, clean room. Breakfast in buffet formula would have been nice. We would certainly recommend this hotel to other visitors. Many thanks.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Value Guests, Thank you for choosing to stay at our hotel and take time to write an excellence review. we are really appropriated you have a great experience with our hospitality. we do pass your kind words to our team accordingly. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Sorgio, Madrid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel and hospitality. Would definitely recommend it to everyone. Food was great as well. The staff made every effort to make the best of our trip. The location of the hotel was very convenient and the front desk took care of all our requests.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Sorgio, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your experience with us and that we're one of the best hotel you've ever stayed at with special mention our great food , amazing hotel and hospitality. Thanks again and we look forward to welcoming you back in the future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

charles, Sydney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful cozy boutique hotel located very conveniently in siem reap. Walking distance from pub street, night market, restaurants etc. Hotel is clean, staff are courteous. Breakfast was good, limited option though. The croissants were amazing! Lovely pool that I just didn't feel like leaving!
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear charles, On behalf of the entire team here at eOcambo Resort & Spa, Siem Reap thank you for choosing our hotel for your accommodation and take the time to write such a lovely review on your recent stay at our property. We are delightful to see that you had enjoyed every moment from the beginning until the end. Especially your kindly mentioned your favorite every single point about our eOcambo Resort & Spa and It was a pleasure having you and party as our valued guests. Your kind remarks are sincerely appreciated and read that you thoroughly enjoyed the time spent with us. Thank you for remarking that our Resort is impeccable and we do hope that you will be able to come back and stay with us again. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Suim, Hong Kong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had the best time at this hotel. We stayed here at the beginning of July for a few days, and had a great time! The staff really makes you feel welcome! They’re incredibly friendly, accommodating, helpful and kind. We had arranged to do the Angkor Wat At Sunrise trip, and the night manager arranged for our complimentary breakfasts to be ready for us at 4am! Nothing was too much of a bother. Breakfast was delicious. The location was great. Loved it here. Would definitely come back
Menginap 3 malam pada bulan Juni 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Suim , Thank you for choosing our hotel for your accommodation and take your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment and mention your favorite hote in Siem Reap Cambodia, great staffs, nice rooms, and breakfast box. It was a pleasure having you and party as our valued guests. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Kay, Bangkok

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for 4 nights. Staff very friendly and helpful with arranging tuk tuks, trips and guides. Breakfast was good and we had time for a massages which was wonderful and relaxing. Would recommend to anyone wanting to stay in Siem Reap.
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Kay, Thank you for choosing our hotel for your accommodation and take the time to post a review of your recent experience staying at eOcambo Resort & Spa. We were pleased to read that you thoroughly enjoyed your experience at our Resort during four nights stayed. Our team here at the resort are friendly, extremely service minded, respectful, approachable and above all knowledgeable. A combination of traits that ensures our guests expectations are always at least met, if not exceeded. We hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this Resort! I love the aroma smell when i step in the lobby and the rooms also smell so nice. The breakfast is good. The staff is very friendly and the service was excellent. We had a very comfortable stay at here ❤️
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Value Guests, Thank you for choosing to stay at our hotel and take the time to post a review of your recent experience staying at eOcambo Resort & Spa. We were pleased to read that you thoroughly enjoyed your experience at our Resort. Especially, your kindly mention about our breakfast, service staffs, and very nice aroma smell. We hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Kalvin, Singapore

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had nice, big room with beautiful open air shower full of plants. Swimming pool is big and very useful after days spent in Angkor Wat temples. Breakfast is very good and you have many opportunities. Stuff is great and helpful. Also massage was good. We really enjoy our time in eOcambo.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Kalvin, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We appreciate to hear that you have a great experience at our hotel with special mention a big room with beautiful open air shower full of plants. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have just finished a most fantastic week at this hotel the place is stunning the hotel staff are the best I have ever encountered from the minute you arrive you are treated as a most special guest. From reception to housekeeping to the restaurant all the staff are great and nothing is too much trouble and everything done with a smile. I would not hesitate to come back again.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Value Guests, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. Almost a week in Siem Reap to visit and explore the amazing temples of the Angkor Heritage. Whether this was your holiday plan, or you simply decided to visit Cambodia and see Siem Reap in its entirety, we are so glad you decided that the beautiful, relaxed and secluded confines of eOcambo Resort & Spa should be your base from which to explore these wonders. Our team here at the resort are friendly, extremely service minded, respectful, approachable and above all knowledgeable. Thank you for remarking that our Resort is impeccable and that your over three-day eOcambo Resort & Spa was so enjoyable. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
料金がとても安かったので全然期待はしていなかったのですが、部屋も広く綺麗で良かったです。なによりもスタッフの人たちの笑顔が素敵でした。また泊まりたいと思います。
Menginap 1 malam pada bulan September 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear Value Guests, Thank you for choosing our hotel and take your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment with special mention low price and exceed. It was a pleasure having you and party as our valued guests. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Kirk, Berlin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stuff was soooo friendly and supportive. Great Service that Army is around all the time! Best Hotel we‘ve been so far. Thanks for everything and putting a smile in our face.
Menginap 2 malam pada bulan September 2019
Tanggapan dari KIM HEAK pada tanggal 17 Okt 2019
Dear Kirk , Firstly, thank you so much for choosing our hotel for your accommodation and take your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had a great experience. especially friendly and supportive staffs in our BEST HOTEL ever. It was a pleasure having you and party as our valued guests. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location, staff and facilities were excellent. The bed was comfortable too..
Menginap 3 malam pada bulan September 2019
Tanggapan dari Kim Heak pada tanggal 17 Okt 2019
Dear Value Guests, Thank you for taking the time to post a review of your recent experience staying at eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment with special mention staffs and facilities were excellent. It was a pleasure having you and party as our valued guests. we hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2019
Tanggapan dari KIM pada tanggal 18 Okt 2019
Dear value Guest, Firstly, thank you for choosing to stay at eOcambo Resort & Spa and thank you for taking your time to write a review of eOcambo Resort & Spa. Thank you again for your feedback and I hope that we will have the opportunity of welcoming you back to eOcambo Resort & Spa in the future Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We LOVED our stay! The service is amazing. The people here are incredibly kind and attentive. Kim and Amy was especially helpful. The rooms, facilities, and resort grounds were very clean. The massage service was beyond amazing! This hotel was a highlight of our trip! Would highly recommend!
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari KIM pada tanggal 17 Okt 2019
Dear Value Guests, Thank you for taking your time to write a review of eOcambo Resort & Spa. We are delightful to see that you had enjoyed every moment with special mention to our team KIM and AMY. we do pass your kind words to our team. We look forward to welcoming you back to eOcambo Resort & Spa in the near future. Best regards, Kim Heak Rooms Division Manager

10/10 Sangat Bagus

Nando, Mexico

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We statyed in this amazing hotel for 3 nights. The location is great to see both the city and the Angkor Watt temples. The staff helped us a lot with the arrangements to visit the temples and to book a restaurant too. The pool area is very beautiful and helps a lot when you come from the tours. The rooms are amazing, simple and elegant decoration. But, again, definitively, staff makes the difference because they are great. Thank you so much!
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Jam, General Manager, eOcambo pada tanggal 3 Sep 2019
Dear Nando, i would like to say thank you so much for your great review of the eOcambo,most especially your remarked about great location. i am very happy pleased to read that you were enjoyed the stay here. I do hope to welcome you again if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely rooms. Just a short Tuk Tuk away from old market. Loved the customer service from all staff but particularly Kim and Amy . They couldn’t do enough to make the stay enjoyable. Highly recommend. Ate lunch and had cocktails. All excellent.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Jam, General Manager, eOcambo pada tanggal 27 Agu 2019
Dear Value Guest, i would like to say thank you so much for your review of the eOcambo. i am very happy to read that you were enjoyed the stay here. I do hope to welcome you again if should your travel made you return. With Sincerely

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
the driver sent for free pickup was really friendly and cold towel was offered when we get into the hotel and also when we are back from the temple visits - breakfast was great, remember to ask for the breakfast menu! - staff remembers every one of us and which room we stay, they made the service really personalised and heart warming - bed was really comfy - huge bathroom with big bathtub - lots of channel on the tv
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Jam, General Manager, eOcambo pada tanggal 28 Agu 2019
Dear Value Guest, i would like to say thank you so much for your review of the eOcambo, the remarked about the driver who pick up you were really friendly. i will share this review with him accordingly. i do hope to welcome you again if should your travel made you return. With Sincerely