Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 22.00
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara; untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba menggunakan informasi kontak yang tertera dalam konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya USD 10.0 per hari
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya kasur lipat: USD 10.0 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Perlu diketahui
Properti ini tidak memiliki lift
Pertanyaan umum
Apakah Lemongrass & Ginger Hotel memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Lemongrass & Ginger Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Lemongrass & Ginger Hotel?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Lemongrass & Ginger Hotel?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 22.00.
Pukul berapa check-out di Lemongrass & Ginger Hotel?
Check-out pada pukul 10.00.
Apakah Lemongrass & Ginger Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara gratis yang beroperasi (tersedia atas permintaan).
Di mana lokasi Lemongrass & Ginger Hotel?
Terletak di Siem Reap, hotel ini berjarak 0,5 km dari Pasar Psa Leu dan 2,3 km dari Pub Street. Royal Garden dan Miniatur Candi Angkor juga berjarak 2 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
8,8
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
We arrived late at night to the recently opened hotel, but the manager and the staff was ready to welcome us with drinks and refreshing towels. The staff was very respectful and provided exceptional service during our stay. The rooms were clean and well organized, the bed was comfy and we had a TV with free movies and pretty good WiFi. The staff offered free Tuktuk service, free cellphones during our stay, free lunch box for early morning guided tours and when we had trouble getting to Thailand's border, they even offered a taxi driver at 4 AM for a reasonable price. The only downside is that the bathroom's door can't be locked; but otherwise, I would definitely stay there again! Exceptional staff!
Tian Xiang
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
1 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente! El hotel cuenta con pick up gratis del aeropuerto. Por un olvido mio no coordine el traslado a tiempo y me vine por mis medios. Ñuego wl hotel me reembolso el dinero. Nos dejaron hacer check out mas tarde para que coincida con el vuelo. El personal MUY amable y servicial, incluso su manager Eddie que no se encontraba en el hotel, siemlre mantuvo una comunicacion fluida con nosotros via email para asegurar que todo este bien. Elegimos hacer tour de templos con amanecer con ellos (excelente) y ademas nos prepararon un desayuno para llevar a las 4 am. Sin dudas es un EXCELENTE hotel
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Z
28 Des 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SIMPLY PUT, THEY SEEMED TO OVERBOOK AND DID NOT TELL US! WE ARE JUST SURPRISE THAT WE ARE IN A DIFFERENT HOTEL WITHOIT ANY DECENCY TO INFORM US BEFOREHAND!!!
We loved our stay here! We were treated so graciously by staff. I was sad to go!
Micah
Menginap 8 malam pada bulan Juni 2018
Terverifikasi
4/10 Buruk
Tahlia
30 Mei 2018
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
The hotel staff were more than friendly and accommodating, however, we had previously organised a hotel pickup via email and once arrived at the airport, there was nobody there to pick us up. We contacted them to find out what was going on, after already being there for in excess of an hour, to which they had a driver in a tuk tuk come and were very apologetic and we appreciated this!
We arrived to the hotel, and were utterly disappointed with the accommodation. I don’t feel it’s an acurate representation of what’s in the promotional photos at all. The room smelt of mould, the bed didn’t feel comfortable at all, the toilet was blocked, and the shower wasn’t in a very nice state (with tiles missing and grime build up).
Only being at the accommodation for two hours, we decided to check in and find alternative accommodation as it just wasn’t for us.
We were greeted with a very courteous reception lady, and was offered with early check in... The room we stayed is a compact space with complete amenities, the bathroom is spotless.. At first, we were not sure with the small lcd tv, but the channels provided are more than enough, 85 channels if I'm not mistaken.. All staff are exceptionally warm and friendly, very helpful in attending our needs.. We only managed to try the breakfaat on the last morning, and, it's simple but enough to start our morning... I give 5* for this little cute hotel, which gave us a great value for our stay.
Me and a friend went on a trip to Siem Reap to watch temples like so many others. We found this hotel and it was great. Food service and friendly staff
TOLA, Vi & LiDA & the Lemon Grass & Ginger Hotel make it the best bang for your buck with their English & help navigating Siem Reap 24 hours a day, 7 days a week.
The staff and hotel are very nice. It has a small "pool" that can be used for soaking rather than swimming. The rooms are clean and very comfortable but small. We would bump our knee with the beds while going in and out. For the price it offers it's not the best. The location is VERY far from all the fun, happening places and the tuk tuk rides add up quite fast! Much cheaper and bigger places are available near the cool areas. The staff was lovely though.
Mansi
Terverifikasi
8/10 Bagus
Bich
28 Mar 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Correct pour petit séjour.
Une chose qui manque de cet hôtel, l'ascenseur, petit déjeuner pas vraiment, le reste est bien, propre, staff accueillant, trois et demi comme satisfaction
Bich
Terverifikasi
4/10 Buruk
Scott
26 Mar 2018
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not great overall
Location is pretty bad, way outside the main drag and out of walking distance. Nothing nearby on the street either.
The staff were not particularly helpful.
The power was off when we arrived and took about an hour to come on.
I bought a bottle of water from reception and when I took a sip it was definitely off, either refilled with tap water or had otherwise gone bad somehow.
Pool was small, shallow and grimy.
The room itself was fine.
The room was completely clean and comfortable, but TV was over. The room had large tawol, toothbrush, Shampoo, Rince, body soup. There were no driers. Breakfast was so good.
This hotel contacted us before visiting, and suggested Tuktuk tours. It was really useful for us. Our driver, Mr. Chan worked for us kindly. He supported our trip and we enjoyed.
Hotel staff were kind to me every time. When I came back to the hotel,they remembered my room number and gave me the room key without me saying.l felt nice hostility.I want to stay this hotel again .
Room is clean and tidy, towels are a bit dirty tho but I had brought mine so that’s not a problem to me. Location is a bit far away from city centre and you need to take tuktuk whenever you’re going out. That’s the only bad thing.
Das Zimmer war sehr geräumig. Leider war das Fenster mit dunkler Folie abgeklebt, sodass kein Tageslicht im Zimmer war. Das Hotel ist modern eingerichtet, das Personal sehr freundlich und hilfsbereit. Ein freier Tuktukservice um 18 Uhr in die Stadt würde bereitgestellt. Ein besonderes Plus war der Pool der zwar nicht sehr gross war, jedoch für eine Abkühlung vollkommend ausreichend war.
We came here pretty late in the evening after the busride from Bangkok. We were greeted with welcome drinks with the same name as the Hotel. The Staff were really nice during our stay and were very helpful when we needed it.
The room was very clean and cozy. The AC was good and the bathroom was nice.
The only downside was that our room was positioned to another hotel beside ours and there was a dog barking sometimes during the night. The Windows were pretty thin so you could here it pretty we'll. All in all a very Good and comfortable stay and would recommend it for the price and the very nice Staff.
Nous avions choisi cet hotel grace au prix affiché sur hotel.com, 13e la nuit avec petit dej et transfère gratuit de l'aeroport. Finalement belle surprise, la chambre et tres correcte, jolie salle de bain, petit dej correct. le patron aux petits soins, il nous a aidé à organiser notre visite à Angkor et toujours prêt à aider. une petite piscine pour se rafraîchir est toujours appréciable. Par contre l'emplacement n'a aucun intérêt, y a qlq resto autour mais nous les avons pas testé. nous avons préféré aller sur pub street tous les soirs, 30 à 40 min de marche depuis l'hotel. la distance n'a posé aucun problème pour nous, on aime marcher:) en gros je recommande pour 1 à 3 nuits max. Bon rapport qualité prix.