Search Safari Tentalow in Sierra de la Laguna

"No elevators or room service you can really only eat hot food while the hotel reastuarnts are open great place for party vibes and great pools but lack of room service was a downer"

"Apparently the resort decided to remodel above our room in the middle do the night. Horrible banging and drilling until well after 2am and we had to catch an early flight the next day. We called to the front desk about 6 times and nothing was done in fact the noise became louder. The mattresses are extremely hard like sleeping in the floor. In fact the floor might be more comfortable. The faucet in the bathroom leaked all over the vanity onto the floor anytime you ran water. Worst resort stay we’ve ever had. Will not Return nor recommend."

"all staff are friendly, room super clean, pool perfect, steps away from the beach. "

"Ty"

"Will 100% be back. This pool was one of the best we’ve ever been to. The staff was so attentive and friendly! The decor is so beautiful- only downside is the food at the restaurant was silly expensive (like $150 for 2 people for breakfast!) so I’d say there’s a good coffee shop across the street! But the amenities are amazing! Clean and big villa rooms (stayed in a 1BR villa room)."

"Cleanliness, design and staff."

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"Great service all areas of the resort. Clean and comfortable rooms! "

"Hotel Experience Pros: - Beautiful ocean views - Staff and service were friendly and helpful - Convenient location - Felt safe and secure throughout the stay - Rooms looked modern and visually appealing Cons: - Major mosquito issue inside the room. My fiancée ended up with multiple bite marks on her arms despite us never opening the balcony door. It became difficult to sleep comfortably. - Not enough wall outlets for electronics and medical devices such as a CPAP machine. - Bed sheets appeared to be repositioned rather than fully changed during housekeeping. - Food quality was disappointing overall. Much of it tasted reheated or lacked flavour. The breakfast buffet also raised hygiene concerns because birds/wildlife were eating from the serving areas. The hibachi restaurant was the only place where the food felt fresh and enjoyable. - Drinks also appeared heavily watered down, including Coca-Cola and Fanta ordered at the resort. - Concierge was unable to assist with arranging flowers/cake for my fiancée’s birthday despite multiple attempts. - Due to the mosquito/bug problem, sleep quality during the stay was poor. Overall: The property has beautiful views and good staff, but the mosquito issue, food quality, drink quality, and overall comfort made the experience disappointing for us. Unfortunately, we would not return."